FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We work directly with your insurance company so that you don’t receive a lingering bill. We negotiate a rate for mitigation services and advocate for the best outcome for your personal property and reconstruction return settlement.
- What is your typical process for working with a new customer?
The first step before calling your insurance company is to view your policy. Let us identify the exclusions so that we can communicate to what is covered and best way to approach the claim before work begins.
- What education and/or training do you have that relates to your work?
Our Project Managers are all IICRC certified in Water Damage, Mold Remediation and Lead Renovation. We value safety so we always check and take precautions before disturbing hazardous material.