Ridge Valley Exteriors, Inc.
Ridge Valley Exteriors, Inc.

Ridge Valley Exteriors, Inc.

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New roof type
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Introduction: There are a lot of roofing contractors out there, but there’s only one team of Certified Roofers. We’re the experts to talk to when you have any questions about your roof, and need an accurate assessment and quality craftsmanship. With so many contractors to choose from, how can you know who to trust when it comes to replacing or repairing and protecting your biggest investment - your home? Over the past decade, Ridge Valley Exteriors has established itself as one of the most experienced and trusted roofing experts in the Southeast, specializing in storm damage and insurance claims. Ridge Valley Exteriors, Inc. is also a company that believes in giving back. A percentage of the proceeds from each completed job goes to St. Jude Children's Hospital towards our efforts to Roof for a Cure!
Overview

Current Top Pro

Hired 1 time

Background checked

Verified business

License verified

30 employees

12 years in business

Payment methods

Cash, Check, Credit card

Social media

Facebook, Instagram

Currently a top pro

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Current Top Pro

Featured Projects

5 photos

Specialties
New roof type

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Reviews
Excellent 4.9

20 reviews

5
90%
4
10%
3
0%
2
0%
1
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Read reviews that mention:


Thumbtack Customer

Ridge Valley Exteriors, specifically Chris Scanlan, was recommended to me by my neighbor, who had had his roof replaced. My neighbor spoke so highly of the company and Chris that I had to call. I was not disappointed. Chris made himself available when it was convenient to me, was proactive in his communication, and patient with my endless questions. Ridge Valley's use of photos and drone footage of the installation and final results gave me the assurance that I had made a great choice to go with them. Thank you, Ridge Valley and Thank you, Chris.
Ridge Valley Exteriors, Inc.'s reply
Rob - Chris is a fantastic team member and we are blessed to have him on the team. Thanks for taking a minute and leaving a 5 star review on your experience. Congratulations on your new roof and welcome to the Ridge Valley Exteriors, Inc. family!
May 8, 2021
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Review from Google
Thumbtack Customer

I had my entire roof replaced. Complicated roof line with about 4400 square feet of roof. I paid for it (no insurance) and was very pleased with the first person I dealt with (sales representative). However, that person quit (evidently without any notice) and I ended up with someone else supervising the work. The woman at the central office (either in GA or AK) was very helpful. The roofers and other workmen were all Hispanic and worked very hard. I think they did a good job. My complaints which are generally minor concern communication. The replacement person was okay but the job lasted longer because there was a gap between the the roofing and the gutter installation. Then another gap before the counter flashing was completed. Those guys showed up with black flashing. I really wanted it stepped but when they told me that would take longer then I had them not step the counter flashing. I didn't want to step it out and really wanted copper colored flashing and would have also upgraded to real copper if that had the opportunity. The original roofing crew did not know anything about replacing the counter flashing and just reworked the older flashing. I am giving 4 stars instead of 5 because of the lack of communication. Again, Nancy at the headquarters was great. If the original salesperson had not left the company then I am sure the job would have gone much smoother. Quality of work was excellent. Cost was expensive but I wanted the best quality roof I could buy. I would recommend Ridge Valley.
Jul 27, 2021
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Review from Google
Thumbtack Customer

I highly recommend Ridge Valley Exteriors, Inc. They made the process easy and always kept me informed of the next steps with my insurance company and scheduling. Mark Samuels kept me in the loop when the work was to take place, sent photos as the work was being done and made sure everything was done to my satisfaction. I could not be more pleased with my new roof and professionalism shown to me! A big thanks to everyone at Ridge Valley Exteriors!
Ridge Valley Exteriors, Inc.'s reply
Mrs. Michelle, we are so glad Mark could give you such a good experience with us. It was our pleasure serving you during your roofing project. Thanks for your business with Ridge Valley Exteriors and thanks for this great Google review. The Ridge Valley Team!
Jul 28, 2021
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Review from Google
Thumbtack Customer

Ridge Valleyfrom Tim to Bobby to Tyler to Lisa and everyone on the teamincredibly professional and knowledgeable. From The initial inspection and Tim sharing is video of the damage on our roof, to the incredibly thorough walk through and explanation of the process and materials by Bobby, to the communications with our insurance company with Lisa, to the installation with Brady and team, to the follow up with Bobby as work was completed. The team kept us in the loop the whole time with texts and pictures as well. We are very pleased and highly recommend!
Ridge Valley Exteriors, Inc.'s reply
Mr. George, this is an amazing review thank you so much. We are so glad the team could give you such a good experience during your roofing project. Thanks for your business with Ridge Valley Exteriors and we certainly appreciate your recommendation. The Ridge Valley Team!
Jul 16, 2021
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Review from Google
Thumbtack Customer

Right from the beginning they were very professional always called back , if I had a concern or questions they did not hesitate to answer. I must mention bill & mr Tyler Englin they went far & beyond, I could not be there the day of installation but he text me every hour to tell me where they were in the project and any areas of concerns I should know, these tow guys & the installers are true assets to this company I would recommend them to any of my family members or neighbors. Im happy and satisfied to use this company for such an important job as my roof . Thank you . NS
Ridge Valley Exteriors, Inc.'s reply
Thank you so much for your review, Andy! We are glad to have you as a part of the Ridge Valley Family.
Jul 7, 2021
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Review from Google
Credentials
License

License Type: General Contractor (GA)

License verified on 8/3/2021

Business Verified

Ridge Valley Exteriors, Inc. verified

Background Check

Derric Stull

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    Ridge Valley Exteriors, Inc. is competitive in its pricing and works with the client to assist with insurance claims. We also offer a $200 referral fee to our clients.

  • What is your typical process for working with a new customer?

    Ridge Valley Exteriors offers a potential new customer a complimentary 21 point inspection of their roof. We also provide a demo to the customer including videos and photos of their roof and any damage. As a Owens Corning Platinum Preferred Contractor we are able to offer a vast variety of shingle options backed up by 67 years of quality products. Additionally, we offer the option to upgrade to the Platinum Warranty that insures the roof for up to 50 years.

  • What education and/or training do you have that relates to your work?

    Ridge Valley Sales Experts undergo a rigorous 8 week training process where they are taught the roofing process from beginning to end including offering the best customer service in the industry. All our Sales Experts are trained to properly inspect the roof identifying damage if it exists and assuring our customers that if their roof is not damaged or requires a repair only, Ridge Valley Exteriors will always provide accurate information. Our Sales Experts also undergo ongoing education as the roofing industry and products are always evolving.

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