FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
When discussing pricing with customers, I make sure to be transparent and provide clear information. I offer an initial consultation to understand their project requirements and provide customized quotes based on the complexity and features needed. I explain the factors that influence pricing, such as the type of website and desired functionality. To give customers an idea of what to expect, I present a price range or different packages that suit varying budgets. Once the project details are finalized, I provide a detailed proposal outlining the scope of work and associated costs. Throughout the process, I maintain open communication to address any questions or concerns.
- What is your typical process for working with a new customer?
At Derail Logic, we follow a comprehensive process to ensure the success of your project. Here's a refined version of the summary: We begin by gathering essential project information, such as available materials, key deadlines, and goals. This helps us establish a well-structured schedule and project plan tailored to your needs. To create an exceptional user experience, our dedicated UX team conducts thorough research and performs user testing. They then craft wireframes that define the optimal structure, flow, and content of your website. Our talented designers take the wireframes as a guide and transform them into visually captivating user interfaces (UI). They employ a combination of photography, illustration, and modern design elements that align with your website's purpose and goals. The expertise of our front-end developers comes into play as they bring the UI design to life. They meticulously implement the design, ensuring desktop and mobile responsiveness, cross-browser compatibility, and optimal speed. Additionally, they optimize your website for search engines (SEO) to enhance its visibility. Our skilled back-end developers seamlessly integrate the front-end code with databases and create a powerful management system. They connect your website to various third-party software products, including mailing software, ERPs, CMSs, and more. Prior to launch, our dedicated quality control (QC) team performs comprehensive testing to ensure functionality and identify any visual or compatibility issues. Once we are confident in the website's quality, we proceed with the exciting launch. At Derail Logic, our streamlined process guarantees a well-crafted and successful website that fulfills your objectives and leaves a lasting impression on your visitors.
- What education and/or training do you have that relates to your work?
13 Years Experience Marketing Automation / Email Marketing CRM / Salesforce Integration Google Analytics Certification