Affordable Landscaping and Cleaning, LLC

4.4
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(49)
4.4
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49 reviews
5
76%
4
10%
3
4%
2
0%
1
10%
  • Derek B.

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    Won't return phone calls or text messages. Her house had a pipe burst which happens I know, so she sends someone else out the next morning. No one came, no one called, I reached out to Ashley and she just said she couldn't talk and that she didn't know where the other cleaner was and she also hasn't answered any of my attempts to reschedule. I understand things happen but it's completely unprofessional to not keep your customers in the loop. Apparently I'm not the only one this happened to today. ASHLEY YOUR REPLY COMMENT IS NOT TRUE. YOU NEVER "REFERRED ME" TO ANOTHER COMPANY. YOU SAID IT WAS SOMEONE WHO WORKS FOR YOU AND THAT THEY WOULD SHOW UP. YOU LEFT ME HANGING AND WOULDNT RETURN MY CALLS. I NEVER BECAME IRATE AT ANY POINT. WAS I UPSET THAT NONE OF MY CALLS OR TEXTS WERE RETURNED? SURE, WHO WOULDNT! STOP MAKING UP STORIES TO MAKE YOURSELF SOUND GOOD. YOU DROPPED THE BALL...JUST ACCEPT IT.

    Mar 19, 2017Verified
    Ashley H.'s reply

    This customer has stated that I rescheduled him with another cleaner in his previous post. The cleaner was not affiliated with my company. Once I notified him of the cancellation, I referred him to another cleaner and they did not show. I am not sure how he can say I never responded to any of his text if he admits to this much communication on his post. I'm not really sure what his problem is, but we tried to accommodate him in the best way possible. Unfortunately, there are some people who will be dissatisfied with our service no matter what. However, we will continue to do our best to provide excellent service. Majority of our customers are pleased with our work and we ask that our future clients continue to read more of our reviews for a better picture of our company's service. Thanks

  • Elisha B.

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    My move out and carpet cleaning was done last week. Wonderful service and awesome flexibility. I am 8 month pregnant and I had to cancel twice due to pregnancy complications. Ashley was very understanding and accommodating. The house was very cleaned and the carpets look brand new. I will be using her on a recurring schedule.

    Mar 13, 2017Verified

About this pro

Affordable Landscaping and Cleaning service is a growing company that provides exceptional service to clients for an affordable price. We offer standard house cleaning, move-in move-out cleaning, pressure washing, carpet cleaning, junk removal, and lawncare services. Affordable Landscaping enjoys providing skill and service at a fair price. We enjoy networking and making customers pleased with our services.

Years in business

8

Times hired on Thumbtack

92

Number of employees

4

Background check

Completed
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Photos and Videos

67 photos

    Q & A

    • What is your typical process for working with a new customer?
      We offer 2 separate walk thru inspections. Our initial walk thru inspection is designed to give customers a chance to point areas where they have specific instructions on areas they want cleaned. Our final walk thru inspection is when we go back thru and make sure all areas are cleaned to the customers satisfaction. If there is an area that needs to be readdressed, our team will fix at that time.
    • What education and/or training do you have that relates to your work?
      I have several years in move in and out cleaning, post construction, and recurring cleaning.

    Business hours

    Eastern Time Zone
    Sunday8:00 a.m. to 5:00 p.m.
    Monday8:00 a.m. to 5:00 p.m.
    Tuesday8:00 a.m. to 5:00 p.m.
    Wednesday8:00 a.m. to 5:00 p.m.
    Thursday8:00 a.m. to 5:00 p.m.
    Friday8:00 a.m. to 5:00 p.m.
    Saturday8:00 a.m. to 5:00 p.m.
    Coverage Area for Affordable Landscaping and Cleaning, LLC is about 30+ miles of Pooler, GA.