- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is determined on the size of the space and whether there's existing furniture or if new furniture has to be considered. Typically, a consultation fee serves as a deposit of $300 towards any services. There's an E-Design Package, a Full Design Package, a Retainer Package of a Minimum of 10 hours and a Hybrid package. Each package is priced differently and if interested, a welcome guide can be sent to you with pricing details.
- What is your typical process for working with a new customer?
1) Discovery Call - Our typical process for working with a new full design customer includes but not limited to: setting up a 30-min free discovery call to ensure that the client and I mesh well and that we are a mutual fit. 2) Consultation - Usually during the call, an in-person 2-hour consultation is scheduled. During the consultation, I provide you with ideas to help design a space, we provide the client with room configuration assistance, and we take all of our measurements and photos so that we are accurately proposing and accounting for every thing. 3) Design Presentation Conceptualization Phase - Once the consultation is completed, we provide the client with a comprehensive, itemized proposal as well as a 3D rendering mockup and inspoboard of 1 common space. 4) Payment - Should the client want to move forward with designs, client provides payment and we begin the shopping process. 5) Sorting/Shopping - Items arrive to the client's home within 2-3 weeks of payment and install is scheduled within 4-6 weeks thereafter. 6) Install
- What education and/or training do you have that relates to your work?
I have a Masters from Georgia Tech University in Business Administration and a Project Management Professional (PMP) certification which helps me project manage the trades, timelines, deliveries & stakeholder expectations.