Raquel's Moving and Cleaning Service

Riverdale, GA

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About this pro

How does your service stand out?

We are very professional and our rates are the best around.

What do you enjoy about the work you do?

I like the satisfaction of the customers we serve.

Location

Riverdale, GA 30274

Years in business

3

Number of employees

5

Times hired on Thumbtack

213

Reviews

139 Reviews
  • Chinnasamy S. Jun 20, 2017
    Local Moving (under 50 miles)
    Verified Review
    Good job
  • Christopher B. Mar 21, 2017
    Local Moving (under 50 miles)
    Verified Review Updated
    Fantastic movers! They got me all moved in in less than two hours. They were very polite and were quick to ask me if there was anything else I needed. They even disassembled my bed frame for me and set it up in my new room. A+++
  • Verified Review Original
    Fantastic movers! They got me all moved in in less than two hours. They were very polite and were quick to ask me if there was anything else I needed. They even disassembled my bed frame for me and set it up in my new room. A+++
  • Alex C. Aug 11, 2016
    Local Moving (under 50 miles)
    Verified Review
  • Lindsey L. Jul 2, 2016
    Local Moving (under 50 miles)
    Verified Review
  • Derek K. Jun 29, 2016
    Furniture Moving and Heavy Lifting
    Verified Review
  • Diane L. Jun 19, 2016
    Local Moving (under 50 miles)
    Verified Review
    I am 100% satisfied with Rachel's Moving Company, the guys got there early & went right to work & they were professional & friendly & fast. Thank You Rachel's Moving & I will refer your Company to others.
  • Tianli H. Jun 16, 2016
    Furniture Moving and Heavy Lifting
    Verified Review
  • Ginger W. Jun 10, 2016
    Local Moving (under 50 miles)
    Verified Review
    They cancelled on me due to being short staffed. Wish I had more to review. It was only 2 days after booking but still...
  • Justin C. Jun 10, 2016
    Furniture Moving and Heavy Lifting
    Verified Review
    fast, efficient.
  • William E. Jun 8, 2016
    Furniture Moving and Heavy Lifting
    Verified Review
    Move office furniture, including dismantling 2 desks from upstairs room to garage. (1 flight) Total of 8 pieces. 2 gentlemen arrived close to on time and were very professional (they called ahead). They were able to accomplish the entire task in just over an hour. The dismantling of two large desks was difficult, and they had to borrow my power screw driver (battery issues with theirs), but it went very well. I would definitely use these folks again. I appreciate that they came on a Sunday.
  • Derrick S. Jun 6, 2016
    Local Moving (under 50 miles)
    Verified Review
    Awesome job at a super low rate. Couldn't have asked for a better situation.
  • Ryan W. Jun 5, 2016
    Local Moving (under 50 miles)
    Verified Review
    Very professional and efficient. First time my wife and I have hired movers and we were a bit nervous considering the excellent price that was offered to us. We would hire these gentlemen again in a heartbeat. They weren't about just throwing things in the truck and throwing them off. They were quick but methodical. Took care not to damage anything.
  • Anil P. Jun 3, 2016
    Furniture Moving and Heavy Lifting
    Verified Review
    Great service. Wanted same day help in moving furniture in same building. Very reasonable cost. Mover Aki called to confirm ETA and was on time. Aki and helper Cortez were very efficient and courteous. They were done within an hour. We were impressed that they had come on their day off. Would definitely recommend them to friends.
  • Rick K. Jun 3, 2016
    Local Moving (under 50 miles)
    Verified Review
    Very professional, strong men! Didn't ask for anything, brought their own furniture blankets and tie downs even though we didn't discuss those items. Worked constantly until the job was finished on a VERY hot day! Fantastic!
  • Heidi O. May 31, 2016
    Furniture Moving and Heavy Lifting
    Verified Review
    Overall they were very nice and got the job done fast and charged a fair price. Once they moved the items I had asked they literally said "Okay nice to meet you, have a nice day" and went to leave without asking if I needed anything else or even shaking my hand so I thought they could have been a little more professional but overall they did a good job for the price.
    Sahar S. Jun 1, 2016

    Heidi, my apologies about how you took their departure. In order to respect female boundaries, personal space, and a misleading review we avoid certain situations. You hired us to move two items and asked about a third which they moved with no problems. However, because we are on time constraints they couldn't stay around any longer. The two gentleman that assisted you on your move are two of the three owners of the business and take pride in the service that we provide. We usually don't reply to reviews, as to not be confrontational or misconstrued.

  • David F. May 31, 2016
    Local Moving (under 50 miles)
    Verified Review
    Move was easy and painless
  • Abhishek M. Apr 4, 2016
    Local Moving (under 50 miles)
    Verified Review
    They did the job in a timely fashion. They were quick and working throughout non-stop. They took care of the furniture pretty good.
  • Lisa M. Jan 30, 2016
    Furniture Moving and Heavy Lifting
    Verified Review
    Arrived 45 minutes late. Took 3 hours to unload 20' truck as their breaks were numerous as only 1 guy was doing most of the work. Put all boxes in middle of living room and when asked to place in other rooms said they would do it later but never did .Absolutely no customer service. Requested to have one of the "workers" replaced, but told they had no one else available . Move from HELL!!!!
    Sahar S. Jun 1, 2016

    Lisa your move was a difficult move because we just unloaded your truck, we didn't pack it. The way the truck was packed they had to take caution unloading the truck. The one gentlemen you speak of that was doing all the work was a owner of the company assisted by an employee. Because the truck was over filled they had to take caution not to damage any items. However, they worked as quickly as possible to avoid higher fees which was one of your concerns. An owner did come on site to speak to you, when requested, and explained to you we are a small company and are only able to provide the competitive fees we charge because our overhead is low. I apologize about the boxes not being placed where they were supposed to go. Unpacking a 20' truck that was packed like a 26' truck, walking it down a 50' hallway then up a flight of stairs is labor intense. We normally don't take breaks at all and work until done so I can only imagine the conditions that warranted breaks. We value our business as much as we value our customers.

  • Maddie F. Jan 14, 2016
    Local Moving (under 50 miles)
    Verified Review
    The guys were on time- efficient- and funny. The move went perfectly and I highly recommend this team
  • Thomas B. Dec 14, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Andrew M. Dec 7, 2015
    Local Moving (under 50 miles)
    Verified Review
    Nice guys, just 30 minutes late. Good price and went above and beyond.
  • Dexter M. Nov 27, 2015
    Local Moving (under 50 miles)
    Verified Review
    Loved these guys!!! They moved us out of our 1bedroom condo to new house in 2.5hrs. It was clean, efficient, friendly, and zero headache. I highly recommend them to anyone! They are professional and will take care of your stuff. I was very happy with my decision to hire them especially since my wife wanted to just do it ourselves and save money, so it ended up that they were well worth the price to save ourselves the time and trouble!
  • Sharon B. Nov 16, 2015
    Local Moving (under 50 miles)
    Verified Review
    The men showed up in a timely manner and they were very professional. They completed the task very quickly and they were very personable and accommodating. I look forward to working with them in the future. Thanks guys!
  • Cydnie W. Nov 16, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Tyler B. Sep 23, 2015
    Local Moving (under 50 miles)
    Verified Review
    Movers were great. They showed up on time, came right in started picking up things within 30 seconds. One thing I noticed was the truck was very clean which is sometimes not the case with these moving trucks. Also, the head guy (I would say just based on his interaction with the other guy) was incredibly strong. He was lifting things with one arm that I could barely scoot with two arms and I'm far from weak. These guys never stopped working and got my 1 BR moved within the quoted time and I was very grateful for that. I didn't have anything to offer them to drink so I felt a little bad about that; they didn't seem to mind though and just worked right through. My friend who was there with me asked for their number too after they finished so he must have been impressed as well.
  • Alix H. Sep 22, 2015
    Local Moving (under 50 miles)
    Verified Review
    Pain free moving process. Movers were polite and helpful. Definitely recommend!
  • Mary C. Sep 19, 2015
    Local Moving (under 50 miles)
    Verified Review
    The price was very affordable, the workers showed up on time and were professional. They did however scratch our floors in a few spots and didn't tape or remove our drawers from a dresser which in turn caused one of them to fall out and break. They offered to try to fix it which was nice but we ended up declining their offer.
  • Walter S. Sep 12, 2015
    Local Moving (under 50 miles)
    Verified Review
    Very professional, got everything loaded into the truck then into my new place quickly and carefully.
  • Andrea E. Sep 5, 2015
    Local Moving (under 50 miles)
    Verified Review
    This had to be the worse moving company , very unprofessional and truly lacks customer service
    Sahar S. Jun 2, 2016

    This client did not use our services. She indicated us as hired and then went with another company's services.

  • Katie S. Aug 19, 2015
    Local Moving (under 50 miles)
    Verified Review
    They were so fast and efficient and literally did not sit down or look at their phones once the entire 4 hours they were moving me. Nothing was broken and I had several glass pieces of furniture that were moved. No surprise fees either-- I paid exactly what I thought I would. And they were friendly and pleasant to be around too!
  • Nancy S. Aug 17, 2015
    Local Moving (under 50 miles)
    Verified Review
    I expected professional movers based on the 100+ reviews posted on thumbtack. Those reviews must be inflated because this company is far from professional. The two guys arrived 35 minutes late. One of the first things the guy in charge told me was that i was "between a pat rack and a hoarder". Seriously. All of my items were packed and labeled neatly and everything was clean. I thought he was joking and said something to him about it. He said he wasn't joking. Okay..... His helper had obviously never done a move before. The guy in charge was teaching him as they went along. needless to say this made the move extremely slow. it took them THREE HOURS to load my small two bedroom apartment. the apartment was on the first floor with direct access to the parking lot. At one point i expressed concern that the truck might not hold all my things. The head guy implied i hadn't been honest about how much i had to move. I replied that i hadn't lied and i THOUGHT he was the professional and should know what size truck to use for a move. I will say that the two guys never stopped working. Not even for lunch. I asked them if they needed a break or if I could get them lunch and they said no thanks. They were also polite for the most part. When they arrived at my new apartment boxes were mostly left in my living room and kitchen regardless of how they were labeled. It seemed that by this point they just wanted to get it over with and didn't care where things went. I have damage to several shelves of my bookcases. My couch will have to be professionally cleaned because there appears to be black grease or something like it on several places. it wasn't like that before. They could not get my couch in the door of my apartment. That was not their fault as this is an old building and my couch is larger than normal. Overall i would not recommend this company. Maybe with more experience and better help they'd be a good moving company. Right now they're not and their reviews are VERY misleading.
  • Nitiman A. Aug 12, 2015
    Local Moving (under 50 miles)
    Verified Review
    Very bad service. They broke my dryer. Left heavy marks on the wall. Did not fix the bed or dresser properly. They were were clumsy, unprofessional and unplanned. I will never use their service again and will recommend anyone reading this to stay away. Hire someone else, even if it is a bit expensive. Oh and their ratings are artificially inflated by posting proxy 5 star reviews. You will see many 5 star reviews above my comments so that these comments get buried deep.
  • Gary M. Aug 8, 2015
    Local Moving (under 50 miles)
    Verified Review
    Very pleased with their service! We had a delay in our move and Raquel's went out of their way to accommodate us. They were very professional and did a great job with our move. I highly recommend them!
  • Rasheeda H. Aug 6, 2015
    Local Moving (under 50 miles)
    Verified Review
    The entire process went very smoothly. The staff was very professional and enjoyed meeting the needs of my moving requests. The movers were very accommodating and able to handle a large moving load. I would highly recommend this company for your moving needs..
  • Margaret S. Aug 4, 2015
    Local Moving (under 50 miles)
    Verified Review
    Excellent Moving Services! The movers were very pleasant and I was impressed with how efficiently they worked to load/unload the truck. Extremely happy with the company and highly recommend them!
  • Victoria B. Jul 30, 2015
    Local Moving (under 50 miles)
    Verified Review
    Great job. They were reasonably priced, courteous, personable, and efficient.
  • Tunji O. Jul 29, 2015
    Local Moving (under 50 miles)
    Verified Review
    The two gentleman worked a 6 hour move for me today and did an outstanding job. No scratches, nothing broken, and they were very quick given the difficult set up In my apartment. I would definitely reccomemd them and use their services again.
  • Kurt A. Jul 29, 2015
    Local Moving (under 50 miles)
    Verified Review
    The movers moved things well. The price was really high.
  • Robin Z. Jul 27, 2015
    Local Moving (under 50 miles)
    Verified Review
    Great experience with these movers. On time, did an excellent job within the 3 hour window. Movers were professional, courteous and had a great attitude despite the intense heat & stairs on both ends. We will recommend these movers to our friends. Great job!
  • Ken D. Jul 25, 2015
    Local Moving (under 50 miles)
    Verified Review
    Worked really hard. Unbeatable prices. Flexible with my requests. Overall very satisfied. Would have liked for them to have confirmed my appointment prior to the day of the move, but other than that I have no complaints. Will use them again.
  • Laura B. Jul 21, 2015
    Local Moving (under 50 miles)
    Verified Review
    The two workers were very efficient, on time and hard-working. I moved from one 4th floor apartment to another 4th floor apartment in another complex, so it was quite a task. They finished in 5 hours and offered a great price-I had way more things than I initially imagined! I only noticed small damage to two things of mine, but overall I am very satisfied. I honestly could not have done it without them. :)
  • June M. Jul 10, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Anish G. Jul 8, 2015
    Local Moving (under 50 miles)
    Verified Review
    It was a good experience. They completed my move on time without any issues. I highly recommend Sahar Snell.
  • Mike W. Jul 4, 2015
    Local Moving (under 50 miles)
    Verified Review
    I used the guys to move a 2 bedroom apartment into a storage building,in Roswell. THEY WERE GREAT!! On time(despite coming from river dale,the owner had suggested I use the 3 man crew,for a 3 he flat rate,as it would make the move much faster,and he was Right!! They had the entire apt loaded onto my u haul in 50 mins!! All in all 2 hrs start to finish.Friendly,courteous,on time and hard workers. I'd hire them again in a min.
  • Laura F. Jul 1, 2015
    Local Moving (under 50 miles)
    Verified Review
    They worked super fast and were very efficient.
  • Philip J. Jun 27, 2015
    Local Moving (under 50 miles)
    Verified Review
    On time, friendly, fast, and careful.
  • Stephanie T. Jun 23, 2015
    Local Moving (under 50 miles)
    Verified Review
    The two men that came to move me out of my one bedroom apartment were AMAZING! They arrived on time perfectly, and started working the minute they stepped in my apartment. They had me completely moved out of my old apartment in 50 minutes! They also brought a good size truck to transport everything, blankets to cover fragile things, and many different size dollies! They followed me to my next apartment, and hauled up everything 5 flights (with an elevator, thank goodness) and were very open to where I wanted things placed. They were very patient with my mother and I, and were very friendly and gentle with all of my belongings. They were also very friendly, and very interested in my life, what I was doing with my career, where I was from, and why I wanted to move into the city. They were very efficient at their job, and got it all done in 2 hours and 45 minutes. I would recommend everyone I know to use this company. They were a great price, provided all they needed to move fast and easy, and best of all, they made my move stress free as possible- which is EXACTLY what I wanted/needed. They were the owners of their company, and take pride in their business!
  • Shaun O. Jun 18, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Kathryn N. Jun 14, 2015
    Local Moving (under 50 miles)
    Verified Review
    The guys were very pleasant and courteous. They were punctual and provided great service.
  • Judy G. Jun 14, 2015
    Furniture Moving and Heavy Lifting
    Verified Review
    I was pressed for time, they called to tell me they were running about 45 mins late. Communication was great, but i didnt make my deadline for drop off due to them being late. but they were very professional and quick once they got here.
  • Robert T. Jun 12, 2015
    Local Moving (under 50 miles)
    Verified Review
    Worked hard and got it all moved in a timely manner. Only a few wall dings and one scratch to a heavy/bulky desk. I'd use them again.
  • Vanessa W. Jun 12, 2015
    Local Moving (under 50 miles)
    Verified Review
    Used this company on 6/8/15- super friendly crew of 3 guys. They were efficient and got the job done quickly. I would use them again. Arrived a few minutes after the scheduled time but they called to let me know and I think that is pretty common no matter what company you use.
  • Brittany W. Jun 12, 2015
    Local Moving (under 50 miles)
    Verified Review
    There's good and bad with this company. Last time I moved I used Two Men and a Truck and they were quick, these guys took over 4 hours for a one bedroom. On top of it, one of the guys was dripping sweat onto my stuff. I get that it was hot, but having to clean sweat drops off a family heirloom wasn't my idea of a good move. Additionally, a few things are broken. During the move the guys didn't put things in the correct rooms, even though the boxes were labeled and I asked for certain things to be placed in particular areas. The good: they were cheaper than most companies and on time.
  • Julie S. Jun 9, 2015
    Local Moving (under 50 miles)
    Verified Review
    The gentlemen arrived on time and ready to work. They moved a one bedroom apartment, including a king bed and W/D, from Smyrna to Roswell in 3 hours! There were a few dings and scrapes in the walls, but that is to be expected. No damage to any furniture. They were awesome. I have already handed put their cards and I would use them again.
  • Christina O. Jun 7, 2015
    Local Moving (under 50 miles)
    Verified Review
    they were awesome! when my couch didn't fit in the elevator, they took it up 7 flights of stairs and brought it up in one piece! great communication, prompt, affordable and friendly. I'd definitely use them again.
  • David B. Jun 5, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Kristen G. May 31, 2015
    Local Moving (under 50 miles)
    Verified Review
    Couldn't have asked for a better experience! My husband was closing on a house out of town, which left me with my 70 year old dad to load a truck. On top of that, I happened to snag some very last minute deals at an estate sale the morning of the move. Anyone else would have bailed, but the guys were amazing! They were on a time crunch, but worked like crazy and got everything that needed to be on the truck loaded in record time. Professional, great communication, prompt (even coming from way across town), and excellent pricing. Thanks, guys for all of your help, patience and hard work!
  • Scott K. May 31, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Malte S. May 30, 2015
    Local Moving (under 50 miles)
    Verified Review
    Except for being late I have nothing to complain about. Good & fast service.
  • Rachana S. May 29, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Jenny D. May 27, 2015
    Local Moving (under 50 miles)
    Verified Review
    These guys moved us back in April. They were fast, efficient, and hard working! The price was right and we were very glad we went with them.
  • Varun D. May 26, 2015
    Local Moving (under 50 miles)
    Verified Review
    Very professional and time bound movers. Whatever mentioned an promised was delivered. Very prompt on communication and receptive. I would definitely use then again.
  • Kaitlyn S. May 26, 2015
    Local Moving (under 50 miles)
    Verified Review
    The two movers who came to help, Akhi and Tarik were polite, friendly and experts at packing and moving. They were punctual, wrapped several tricky fragile pieces, and did everything within a short time frame. Highly recommend!
  • Bridget F. May 25, 2015
    Local Moving (under 50 miles)
    Verified Review
    My movers were excellent! Completely progression and really fast. They were about 30 minutes later than the original start time, however they called me before and let me know they were going to be a little late and gave me an updated time frame, which I was extremely appreciative of. I had about a bedroo
  • Taylor T. May 22, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Kevin A. May 18, 2015
    Local Moving (under 50 miles)
    Verified Review
    These guys did a great job of moving me from my one bedroom apartment to my 3 bedroom house. They were quick with the amount of boxes and furniture but never felt too rushed. I haven't had any broken glasses or found any scratches on my items or in the house. They were great with helping me get the TV and corner desk broken down and then put back together. They even showed me a trick with the couch backrests that I will use in the future. Overall pleased with the service and will keep them in mind if I ever need a cleaning service.
  • Pamela S. May 18, 2015
    Local Moving (under 50 miles)
    Verified Review
    They were wonderful
  • Don G. May 18, 2015
    Local Moving (under 50 miles)
    Verified Review
    Great Job. They arrived on time and got the job done!
  • Swarnima S. May 16, 2015
    Local Moving (under 50 miles)
    Verified Review
    These guys are amazingly swift and so efficient in their job. We moved with 15 boxes and furniture and there was flight of stairs at both our old place and new one. The entire job was done in an hour with absolutely no damage to the stuff. They are so professional too. They are relatively new to the business and I must say they are doing an amazing job and that too at such a reasonable cost. The quote they shared was the lowest I received among the other movers I was looking for. They did an excellent job and I would highly recommend them to all and rehire them.
  • Jarid I. May 15, 2015
    Local Moving (under 50 miles)
    Verified Review
    The guys worked hard and got everything done in 3 hours. Would highly recommend. Easy to work with, nothing was damaged, and they navigated dealing with elevators and winding halls ways with ease. Next time I move, I definitely will use them again.
  • Elena W. May 12, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Marc M. May 11, 2015
    Local Moving (under 50 miles)
    Verified Review
    Great job!
  • Kelly O. May 11, 2015
    Local Moving (under 50 miles)
    Verified Review
    on time, quick, careful with all of my things, and went above and beyond to make sure everything was to my satisfaction and that I didn't need anything else. Even helped me hook up my washer and dryer. Made the day so easy!
  • Rachael E. May 7, 2015
    Local Moving (under 50 miles)
    Verified Review
    This moving company is great! I researched a bunch of movers and they had the best price and the movers were on time, careful, friendly, and very efficient and quick! Definitely recommend!
  • Julie G. May 6, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Paul K. May 5, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Alexandra S. May 4, 2015
    Local Moving (under 50 miles)
    Verified Review
    They were a little bit late but as soon as they got there they got right to work! They were quick, efficient, and professional. I would hire them again.
  • Jessica G. May 4, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Meredith W. May 4, 2015
    Local Moving (under 50 miles)
    Verified Review
    They were quick, friendly, and affordable! They even disassembled and reassembled my ikea furniture!
  • Shonna P. May 3, 2015
    Local Moving (under 50 miles)
    Verified Review
    Fast, Fun, Professional ....was a real pleasure...This team of Brothers were on time and ready to work...Will definitely hire again...
  • E. B. May 1, 2015
    Local Moving (under 50 miles)
    Verified Review
    They were great. Worked steadily from beginning to end. They were very reasonably priced. We would definitely use them again.
  • Cydrisse D. Apr 30, 2015
    Local Moving (under 50 miles)
    Verified Review
    This moving company was awesome. They were on time and start right to work till finish. Very professional, courteous and polite. The the rates were great. Thank you will definitely use again.
  • Amy J. Apr 29, 2015
    Local Moving (under 50 miles)
    Verified Review
    The guys (two) were on time and the move went smoothly. I would recommend them to other customers in the process of moving.
  • Youssef H. Apr 28, 2015
    Local Moving (under 50 miles)
    Verified Review
    Outstanding service.
  • Ross B. Apr 28, 2015
    Local Moving (under 50 miles)
    Verified Review
    These guys were great! They worked hard and carefully through a difficult move, up and down stairs and in the rain! Their attitude was professional, up beat and lighthearted. I enjoyed working with them and would recommend them any day!
  • Sara S. Apr 28, 2015
    Local Moving (under 50 miles)
    Verified Review
    Excellent company. I was originally scheduled to move @ 9am on Sunday but last minute on Saturday morning I pushed the move up to 6pm Saturday night. The team worked until midnight making sure my new home was set up correctly and my furniture was placed exactly where I needed it. I would hire them again in a heart beat!
  • Nathan P. Apr 21, 2015
    Local Moving (under 50 miles)
    Verified Review
    We needed help with moving heavy furnitu're up a flight of stairs. They worked very hard and exceeded our expectations.
  • Ljwan Z. Apr 20, 2015
    Local Moving (under 50 miles)
    Verified Review
    Very impressed with the timeline and quality of the move
  • Robyn C. Apr 20, 2015
    Local Moving (under 50 miles)
    Verified Review
    Movers were unavailable
  • Mello B. Apr 18, 2015
    Local Moving (under 50 miles)
    Verified Review
    Overall it was an okay experience. I'll start with the good, they arrived a few minutes late, but they communicated that with me, and when they did arrive they got straight to work. I did not have to do anything but sit there, and inform them of everything that was going. They were very careful with my furniture, no damages. I also collect dolls, and my porcelain babies arrived unscratched. They were very good about dissembling and resembling everything. My bed was a puzzle, but Tyrik figured it out, and made it happen. On to a few things that slightly annoyed me. I was told for a flat rate quote I would get a THREE man crew, for 3 hours. However, on the day of moving, there were only two. I was annoyed by this because we did go over time, and had there been the original THREE men as quoted I'm sure that would not have happened. I wish that I could have been informed of this change in man labor, so I felt slightly deceived there. The other thing, is my poor walls! The walls going upstairs has scratches and two dings. My walls were newly painted, so of course that bothered me. Just wish they were more careful.
  • Hilary G. Apr 17, 2015
    Local Moving (under 50 miles)
    Verified Review
    Outstanding service and very professional. The team had a get it done attitude but was very careful with my furniture. I would definitely use them again and refer them to other people!
  • Sydney R. Apr 15, 2015
    Local Moving (under 50 miles)
    Verified Review
    I couldn't have asked for a better moving experience! They were the first professional movers I have ever hired after hearing plenty of horror stories, and they could not have done a better or more thorough and careful job. They even drove to my roommate's house in rush hour to pick up and set up a couch for a very small and reasonable extra fee. If you're looking for a fun, nice, great couple of guys to do a great job with your things, I would look no further. I can't say it enough! Thanks, guys!
  • Karen G. Apr 13, 2015
    Local Moving (under 50 miles)
    Verified Review
    Good job breaking down and reassembling furniture. Pleasant and professional gentlemen. Took care to be neat and not track dirt through house. Efficient and effective and well motivated to do a good job! Would recommend for small moves of all kinds.
  • Londy D. Apr 13, 2015
    Local Moving (under 50 miles)
    Verified Review
    The best part about their service is, they got the job done. I didn't really have to lift a finger. However, I have few complaints. 1.) They were 1.5 hours late. 2.) I was expecting three men, as promised, but there were only two. 3.) When they advised me they'd gladly drop my furniture off at the complex's dumpster, prior to me hiring them, I assumed they would also drop off the several trash bags I had from cleaning and packing my apartment. Well, their response was, "We don't do trash." Which is weird, because, how can you drop my couches off at the trash, but not my trash at the trash.?? Then, the one guy says, "Well you're lucky we're dropping off your furniture, to be honest." Who talks to their customers like that??? You'd think that they'd "gladly" drop of my trash too for the inconvenience, being that they were an hour and a half late, and they promised me THREE men, but came with just TWO. 4.) The reviews about their being damage to the furniture is true, because my dresser has huge, noticable chip on the leg of it. LASTLY, one of the men made my roommate feel very uncomfortable by trying to FLIRT with her, asking if she's single. She did NOT like, not appreciate that at all. Need I say how unprofessional that was? We were going to give the men a $25 tip, but they clearly didn't earn it. They're "lucky" we gave them $5.
  • Phil A. Apr 13, 2015
    Local Moving (under 50 miles)
    Verified Review
    Excellent movers. Very fast and professional. I am highly satisfied. They showed up early and quickly moved my stuff. Very reliable people.
  • Vinay K. Apr 12, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Paris S. Apr 11, 2015
    Local Moving (under 50 miles)
    Verified Review
    The guys were very nice and professional, they did a wonderful job in the amount of time they predicted. The price was great and they were able to reschedule me with no hassle when my new apartment wasn't ready. I would highly recommend them to anyone! Thanks guys!
  • Phyllis D. Apr 11, 2015
    Local Moving (under 50 miles)
    Verified Review
    They did a wonderful job in the amount of time they predicted. Both men were very professional & I would highly recommend them to anyone.
  • Erin D. Apr 10, 2015
    Local Moving (under 50 miles)
    Verified Review
    Very personable. Worked hard. Some minor damage to furniture but overall good experience.
  • Geetha R. Apr 8, 2015
    Local Moving (under 50 miles)
    Verified Review
    they are the best . wonder exp by these guys.. I would recommended all the shifting people to hire these guys and have a peace of mind. They are a professional who knows their job very hard working and highly educated guys. So go hire them and enjoy shifting.
  • Preston P. Apr 2, 2015
    Local Moving (under 50 miles)
    Verified Review
    Used Raquel's for cleaning and moving services. Both were completed just fine with no major complaints. Would recomend and use again.
  • Caroline N. Apr 2, 2015
    Local Moving (under 50 miles)
    Verified Review
    Fast and affordable!! Raquel's was great during our recent move.
  • Zameer M. Apr 1, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Neera J. Mar 28, 2015
    Local Moving (under 50 miles)
    Verified Review
    Helped us on short notice. We would have been in a real jam had Raquel's not come on 1 hours notice. They loaded our truck quickly! Could not be more grateful for all the help!
  • Scott S. Mar 26, 2015
    Local Moving (under 50 miles)
    Verified Review
    Great price, reliable and did what was needed. I would recommend them!
  • Caelan T. Mar 25, 2015
    Local Moving (under 50 miles)
    Verified Review
    Efficient, innovative, and friendly movers. Excellent job - thanks so much for the help!
  • Amanda S. Mar 23, 2015
    Local Moving (under 50 miles)
    Verified Review
    Sahar's group was fantastic to work with. They gave me an incredibly competitive quote, showed up same day and made moving out of a four story townhouse easier than I could have ever imagined. I've referred them to both my roommate and sister, and will definitely give them a call back during my next move. Thanks guys!
  • Janielle T. Mar 22, 2015
    Local Moving (under 50 miles)
    Verified Review
    The guys were on time, very efficient and nice- definitely recommend!
  • Alexis B. Mar 19, 2015
    Good work fellas ! The hustle was real and very worth it .....
  • Miranda B. Mar 18, 2015
    Local Moving (under 50 miles)
    Verified Review
    This company did everything I could ask for and their response time was quick considering I needed movers in a short notice! Tarik and Ahki were my movers and they did an awesome job, we're super professional and careful with my furniture and even helped me put things back together in my new place! Would definitely recommend them to anyone!
  • Katie C. Mar 17, 2015
    Local Moving (under 50 miles)
    Verified Review
    The team was great BUT could have been a little more careful with furniture/walls. Very nice and professional. Prices are great for the service you receive!
  • Shannon L. Mar 16, 2015
    Local Moving (under 50 miles)
    Verified Review
    Our move would have been difficult for any mover but Tarek and Aqui tackled it with care and thoughtfulness. Already have our next job scheduled with them. Thanks for the great work!
  • Cameron S. Mar 14, 2015
    Local Moving (under 50 miles)
    Verified Review
    By far the best moving service I've ever used! Very curtious and fast working. What I was planning to take 3 hours only took an hour and 10 minutes. The price was excellent. I've used 3 other professional movers in the past, and this was the best expierence and most professional one by far! I would recommend them to anyone! Thank you again for the excellent customer service!
  • Roger C. Mar 12, 2015
    Local Moving (under 50 miles)
    Verified Review
    Great service, very professional and efficient. I would definitely recommend them.
  • Shani M. Mar 11, 2015
    Local Moving (under 50 miles)
    Verified Review
    Great job, quick and professional
  • Bret W. Mar 10, 2015
    Local Moving (under 50 miles)
    Verified Review
    Sahar and Raquel's Moving were simply awesome! The responded quickly to messages, showed up on time, took great care in moving delicate furniture and worked non-stop until the job was done. I would recommend them to all and definitely use their services again. -Bret W
  • Vicky B. Mar 6, 2015
    Local Moving (under 50 miles)
    Verified Review
    THE FELLAS WAS QUICK AND KEPT ALL FURNITURE WRAPPED AND PROTECTED .. WASNT COMPLAINING AND DIDNT SHOW ANY SIGNS OF LAZINESS AFTER A 5 hour JOB ... THE PRICING WASNT ALL EXPENSIVE BUT IT WAS REALLY WORTH THE TRIAL WITH THEM. Thanks a lot and I would refer anyone to them
  • Haritha G. Mar 2, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Lachelle R. Mar 1, 2015
    Local Moving (under 50 miles)
    Verified Review
    Hard working friendly adequate
  • Nic M. Feb 28, 2015
    Local Moving (under 50 miles)
    Verified Review
    They did a great a job! They were on time and moved me out of my 2nd floor apartment to a different apartment in about 2 hours. They worked hard and even broke down my bed and put it back together for me. Overall they were very professional and worked fast. I would definitely use them again and will recommend then to all my friends!
  • Midnight W. Feb 28, 2015
    Local Moving (under 50 miles)
    Verified Review
    My movers showed up on time, were extremely professional and efficient, and got the move done in good time with no damage/loss. I'd hire them again in a heartbeat.
  • Angelena F. Feb 28, 2015
    Local Moving (under 50 miles)
    Verified Review
    I had a great experience with Raquel's Moving and Cleaning Service. The movers worked quickly and made my move easy.
  • Sarah S. Feb 26, 2015
    Local Moving (under 50 miles)
    Verified Review
    Excellent customer service, impressed by their eagerness to provide quality and their commitment to excellence. Would definitely utilized Sahar Snell in the future.
  • Carrie S. Feb 23, 2015
    Local Moving (under 50 miles)
    Verified Review
    These guys were excellent. Very professional and did abgreat Job. I would totally recommend them to anyone . if u want a great no hassle professional job then these are ur guys. Will definalty use again . thanks guys for making our move quick easy and effortless
  • Tina W. Feb 19, 2015
    Local Moving (under 50 miles)
    Verified Review
    Raquel's Moving and Cleaning Service did an absolute awesome job with my move this past weekend. They were punctual and got right to work. They were able to move me from two different locations in incredible time. I especially like that they were honest with all my inquires, very professional and reasonably priced. I would definitely recommend their services and will use them again the next time I decide to move.
  • Dawn G. Feb 15, 2015
    Local Moving (under 50 miles)
    Verified Review
    I needed to move a large computer desk from my home to my business. The guys were friendly and careful and courteous. I will call again for future needs for sure. Thanks again Raquel's.
  • Megan M. Feb 15, 2015
    Local Moving (under 50 miles)
    Verified Review
    Great prices and very easy to work with!
  • Kimberly W. Feb 9, 2015
    Local Moving (under 50 miles)
    Verified Review
    DO NOT hire this fake company. They called the day of my job and claimed they'd be FOUR hours late because they "grossly underestimated the job before me." I ended up booking another company and spending an extra $150 dollars. They are NOT an industry-regulated company. They are regular people posing as a moving business with no organized practices. You WILL be disappointed. I'm planning on reporting them to hopefully get them shut down for GOOD.
  • Stephanie R. Feb 9, 2015
    Local Moving (under 50 miles)
    Verified Review
    This crew is outstanding! Helpful beyond words, courteous, professional and I will be calling and referring for all moves! Great job guys!
  • Deidre M. Feb 8, 2015
    Local Moving (under 50 miles)
    Verified Review
    My experience using Raquels moving and cleaning service was outstanding. They were nice ,friendly and courteous. Iwould use them again and recommend them to my friends. Keep up the good work guys. Thanks alot. Deidre
  • Rabab D. Feb 3, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Noelle H. Feb 2, 2015
    Local Moving (under 50 miles)
    Verified Review
    I highly recommend Raquel's Moving and Cleaning Service. The two gentlemen who helped me move were friendly, hard-working, and got the job done very quickly. I will definitely use them again if I ever need moving services!
  • Ms. B. Feb 1, 2015
    Local Moving (under 50 miles)
    Verified Review
    Move took longer than they anticipated. They were so courteous and patient!! I would definitely recommend them. I had a professional experience from beginning c to end. Thank you!!
  • Adontia W. Jan 31, 2015
    Local Moving (under 50 miles)
    Verified Review
    Excellent all around! These guys were quick, very communicative, and efficient. I recommend these guys for everyone looking to move in the Atlanta area.
  • Damon M. Jan 30, 2015
    Local Moving (under 50 miles)
    Verified Review
    They moved a very heavy desk from our basement to the first floor of our house. The movers were courteous and very accomodating with our schedule. We were very satisfied with their moving services and would recommend them!
  • Fred M. Jan 21, 2015
    Local Moving (under 50 miles)
    Verified Review
    The movers were very efficient and knowledgable. They knew exactly what to do and got my things loaded and unloaded execellenty.
  • Le V. Jan 13, 2015
    Local Moving (under 50 miles)
    Verified Review
    Did what I need for a quick move at an affordable price.
  • Marisa Y. Jan 12, 2015
    Local Moving (under 50 miles)
    Verified Review
    The 2 men who worked with me were professional and prompt with arriving at the location and started to work as soon as they arrived. The work was consistent and in under an hour, everything was moved in which was wonderful. I had a great experience with the company and would definitely hire again in order to assist with a move or other needed services
  • Sonnie H. Dec 29, 2014
    Local Moving (under 50 miles)
    Verified Review
    She was very prompt from the initial quoting to ETA of the husband, brother team that helped me move some large and heavy couches around the house. They gave me a flat fee that was very competitive compared to other companies. I was a bit concerned for going with a relative new company without any reviews instead of an already established company with a bunch of reviews. But I always like to give an underdog an opportunity to start somewhere and grow their business if they are hard working and are good people. And they were just that! I hope they continue with their good work and grow as a family!

Q&A

What advice would you give a customer looking to hire a provider in your area of work?
I would advise customers not to eliminate potential providers solely based on a lack of reviews and/or some negative reviews. Many providers are new to thumbtack and are just looking for opportunities to prove their worth. We are a transparent company. We give all of the clients we come in contact with the benefit of a doubt when booking a move/cleaning job. However, we require transparency from our clients to make your moves as smooth as possible. We have undergone a company overhaul in the last couple of months, and are even better than before. Please do not think our reviews are fake or inflated, they are not! Our bad reviews are the reason for the change in employees and company policies. There is always two sides to every story and only one side was shared. We do not comment on reviews, that is one individuals opinion. They are allowed that, just like we are allowed to do the best we can to accommodate everyone; that's not always the case unfortunately.