FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Each job is unique and customers will receive detailed and competitive proposals for their project. Veterans, Teachers, Police & Firefighter discounts available. We also have a referral program for new customers .... $100.00 Amazon Gift card for referrals.
- What is your typical process for working with a new customer?
Our Admin/Receptionist is the 1st person they will speak with. She will gather as much information as possible before sending it to one of our Sales Professionals. An initial inspection is set and the customer will receive pictures and a detailed inspection report of their roof. A custom roof proposal will be created with options based on your needs.
- What education and/or training do you have that relates to your work?
Shingle Quality Specialist from CertainTeed and Master Shingle Applicator from CertainTeed.