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DAJ Media
DAJ Media

DAJ Media

Offers remote services
Offers remote services
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Introduction: I offer very personalized and fast IT support and take pride in following through to job completion. I saw too many local companies taking advantage of people that just need help and making them wait for extremely long times for repairs; meanwhile, they were overcharging or being dishonest or giving faulty diagnosis. It is my goal to change this and put the PC back in personal computing. I offer commercial IT Support for small and medium size businesses and Residential IT Support Solutions with remote and onsite options. I love working on computers, problem solving and the interaction with my customers. I connect with my customers personally and offer one on one support or training for computer and technology needs. This allows me to get to know them and their needs and truly understand exactly what they want. I specialize in newer wireless technologies and Internet communications. I offer professional IT support for business or residential services with fair and competitive pricing. Call today for a free quote and see why I’m the best!
Overview

Hired 19 times

2 employees

20 years in business

Payment methods

Cash, Check, Credit card, PayPal, Square cash app, Venmo

Social media

Facebook, Twitter

Featured Projects

11 photos

Reviews

Customers rated this pro highly for responsiveness, punctuality, and value.

Exceptional 5.0

23 reviews

5
96%
4
4%
3
0%
2
0%
1
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Read reviews that mention:


Ann B.

Computer Repair

Mr Johnson far exceeded my expectations. He gets all of my accolades for Professionalism, Work quality, Value, Patience, Knowledge, Responsiveness and Punctuality. I was so pleased to have him work on my computer. He went above and beyond. As you can see, I was really pleased to have such a professional in my home..
DAJ Media's reply
Thank you for the amazing review Ann! It was a pleasure working with you. I appreciate the opportunity to assist with any of your future needs.
Oct 2, 2018
·
Verified
Judie M.

Computer Repair

When we had to buy a new computer, we paid Geek Squad $80 to transfer our files and all they did was throw them in a file. I was at a complete loss as to what to do with them. I called Daniel and he was THE BEST! He was very patient with me (I am a senior citizen) and set up my computer so I could operate it easily. I highly recommend him to anyone with computer issues!
Jan 25, 2016
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Verified
Jeff H.

Computer Repair

I had recently downloaded Windows 10 replacing my Windows 7 OS. The computer began to freeze about 10-15 minutes into a start. I took it to DAJ and Danny did a complete "wipe" of the hard drive and reinstalled Windows 7. I'm back up and running full speed. Thorough and reasonable. Use DAJ!
DAJ Media's reply
Thank you so much for the great review Jeff! I am happy that your computer issues were resolved and it is running great again. I appreciate the business and look forward to assisting in the future if you need me. -DAJ
Oct 20, 2015
·
Verified
Jessica L.

Computer Repair

My laptop had problems with Windows 10 ... Turn around time - fantastic! Cost of repair - similar or less than competitors. Professionalism - works out of home - doesn't bother me where work is done. Work quality - laptop works like new! Communication - 100% I'll definitely use DAJ if I need computer repair services.
DAJ Media's reply
Jessica, Thank you so much for the excellent review! I also do onsite or remote support for a lot of personal and business customers and not always from home, but it can definitely save money if someone is willing to drop it off. I appreciate the opportunity for providing you tech services and computer repair as the need arises. Best regards, -DAJ-
Aug 31, 2015
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Verified
John D.

Computer Repair

We met, Confirmed my Diagnosis, Ordered the needed part, all done well and efficiently. He went a bit above and beyond trying to fix it for less. But we wound up replacing the defective module.
Jan 28, 2017
·
Verified

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    Onsite visits start at $60.00 -$80/hour depending on the issue or if after hours or emergency support is required. Drop off pricing for RAM upgrades, basic cleanup, hard drive replacement, virus removal or operating system install/repair range from $40 - $120 for most cases. Parts not included*** Antivirus installation, Carbonite, Office - $20 installation + cost of software package (numerous discount options available) For business contract support, individual support needs will be addressed after evaluation of support level needed.

  • What is your typical process for working with a new customer?

    I usually call to get additional project details and schedule and onsite visit to analyze the best solution in person.

  • What education and/or training do you have that relates to your work?

    Yes - Its a must for this industry, because everything is constantly evolving.

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