I’ve never corresponded with someone as friendly, responsive, and positive as Mark Shaver, the owner of Buckhead Paws. He quickly quoted me a fair price for pet sitting our cats within moments of me placing a project on Thumbtack, and quickly answered all my questions in a way that made it enjoyable to communicate with him. He walked me through the process of scheduling the pet sitting appointment and was patient with my questions. We set up a meeting and Mark showed up with our actual pet sitter to be, Kim. It was nice having the owner of a company take the time to come over to meet our kitties also. Both were really nice, and asked thoughtful questions as we showed them where everything was. It made us feel we were in good hands. While we were away Kim gave us daily photos and updates of our kitties, many of them funny, which were very much appreciated. They were often the bright spot of our day. Kim picked up packages as needed and even cleared our deck for window washers. We knew he was only a text away if we needed anything. But the true test was seeing how the kitties were when we returned. They were calm and cheerful, the house clean, even the trash emptied. We are really pleased with this service and will definitely use Buckhead Paws again.