Clout Home Services - Heating and Air
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10 photos and 3 videos
Top notch service from sales to installation. Definitely recommend this company!May 3, 2019
I had these guy out to my house to quote a new system. They were on time and professional. We are still deciding on how we will move forward, but would recommend them for your HVAC installs.Apr 3, 2019Review from Google
These guys were top notch... they have big orange vans (Its nice to know it was them outside instead of a standard white van) and orange shoe covers to wear in the house. Joe was super knowledgeable. Once we signed it took 2 days before the new downstairs system was installed. They even installed an Ecobee thermostat that i can literally talk to! Guys cleaned up very good after the install and then Preston came by after and made sure everything looked good and I was happy. Nice to see people still care about service. Would recommend.Apr 3, 2019Review from Google
Preston showed up to look at our system ,we still have an older system that uses freon, he seemed very knowledgeable and didn’t try to hard sell me. He actually left when I told him we would think about it. We got two more quotes and decided on Clout. Preston showed back up a few days later (a couple hours after we told him we were ready)... we signed everything electronically and I got approved for the loan on a tablet and it was pretty painless. New system was installed a couple days later... Raymond was sweet and did a great job as well. We only replaced one system but I would use these guys again when our second unit goes out. Price wasn’t the lowest of the three quotes but we a better feeling dealing with Preston. As a female home alone without a man in the house I didn’t once feel intimidated.Mar 19, 2019
Central Air Conditioning Repair or Maintenance
Punctual, Professionalism, with great quality of work. Could not have been any better satisfied 😄Sep 6, 2019Verified
- What should the customer know about your pricing (e.g., discounts, fees)?If you trust us to come into your home for a repair or to quote a new system or repair, we want you to feel like you were treated fairly not entering into a tough negotiation. Our leadership team as been in this industry for over 100 years. We know all of the tricks and silly pricing games our competitors play. Clout was built to be different – we want to remove the ‘used car salesman’ feel from all our dealings. Many of our competitors will present you a greatly inflated list price, then act as if they are doing you a huge favor by knocking off 10%. They will then play the game of calling the boss to get you a little better deal. The boss will always say yes, now you are at the real price. After that you will find a competitor for $500 cheaper, they will again take off $500 to win the deal. We will not waste your time with these games. You will get our best pricing from the start. While these prices are often flux due to factors including manufacturer rebates or special, seasonality, and the complexity of your unique home, the price we quote be our best offer and always fair.
- What is your typical process for working with a new customer?In the age of digital services like Uber, Postmates, and Wag, why should home services be stuck in the dark ages? Millennials and GenXers expect a modern experience when engaging with a service provider. Clout meets this expectation. We have complete online bookings with up to date appointment availability (not just an online form) paired with the ability to communicate exclusively over text and chat if that is your preference. Otherwise, we are just a call away and we will always answer live. On the day of your appointment, we will confirm via 2 way text thereby allowing you to communicate any changes without picking up the phone. You will be able to live track your technician, with their picture and bio, on a map to know exactly when they will arrive and who is coming into your home. We are committed to being knowledgeable in all of the latest and emerging technologies to ensure your home is both comfortable and smart.
- What education and/or training do you have that relates to your work?We have held our Georgia Conditioned Air license for over 40 years. Our Clout Pros average over 15 years of experienced and hold industry standard certifications and are EPA certified.