Viral Booth of Atlanta

Atlanta, GA

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About this pro

How does your service stand out?

We have the most state of the art photo booth on the market with integration to facebook, twitter, and instagram as well as texting and emailing of photos. We have serviced over 650 events in our first year to glowing reviews. Customer service is our #1 priority and we take it very personal when we are invited to be part of your special event.

What do you enjoy about the work you do?

Making people laugh...photo booths are fun for all involved.

Location

Atlanta, GA 30350

Background check

Complete

Years in business

5

Number of employees

10

Times hired on Thumbtack

97

Reviews

36 Reviews
  • Clayton J. Aug 5, 2017
    Photo Booth Rental
    Verified Review
    The booth was a hit, and the way you can personalize the photo with a note by writing on the mirror with your finger was very cool. The photo album we were sent home with was the first thing we looked at that night. Thank You!
  • Shelby H. Jul 24, 2017
    Photo Booth Rental
    Verified Review
    Awesome! Our event was so much fun with the photo booth!
  • Tom E. May 18, 2017
    Photo Booth Rental
    Verified Review
    Paul and his team are awesome! The whole process was easy, the people were friendly and equipment was top notch. My wedding party had a blast. I would highly recommend anyone who is thinking of a photo booth at an event, it's worth every penny!
  • Mike M. Apr 24, 2017
    Photo Booth Rental
    Verified Review
    He never called me back . I hired someone else .
    Cassie T. Apr 25, 2017

    Unfortunately, when I heard back from you, we were completely booked up. We still should of let you know and I apologize Mike. I am glad you found a booth for your event. Paul

  • Amy H. Apr 3, 2017
    Photo Booth Rental
    Verified Review
    Excellent
    Photo booth was great all the guests had a blast.
  • Belinda D. Dec 23, 2016
    Photo Booth Rental
    Verified Review
    Thumbs Up
    Thank you Paul and your staff for making Card Assets Christmas Party a hit with the Photo Booth. We will definitely use your services in the upcoming future for our events.
  • Lisa M. Dec 8, 2016
    Photo Booth Rental
    Verified Review
    I was so disappointed and embarrassed with the lack of service at the event.
    First of all- I went by the specs on the website to know where to position the booth in the room. When the attendant arrived and started assembling the booth it wasn't against the wall- it was out blocking one table from the view of the stage. And there was all this open space behind. Then once it was assembled he just sat at one of the tables on his phone the whole time. No interaction with guests – he didn’t talk to people, explain how the photo booth worked or try and encourage folks to come to the photo booth. It would have been nice if he would have been up and telling folks that it would count down as soon as they chose color or b/w and to leave a strip and sign the book. The only time he interacted with guests was when someone came out of the photo booth to ask for help because there was a problem with the printer. Then his way of dealing with the printer issue was telling everyone to have the photos sent to their phone. (One guest made the comment to him that she didn't have photo paper at home to print her strips- good point.) That's fine- but one of the main reasons I chose this service was the scrapbook- having everyone sign it with their photo strips. When you didn't have photo strips to put in the book- the book didn't get signed. And the book was down close to the floor on the printer- so for some folks they didn't even know it was there to put their strips in and sign. From several guests who complained to me- there were lots of issues. When I spoke with the attendant about the strips not printing- he printed me some- but those folks had already left. I really was expecting someone who would be part of the photo booth experience. Sheila- who the party was for- was furious - she was both in line waiting when the printer went down and in the booth another time that the printer went down. She said she saw some folks walking off because the printer issue was taking too much time. Pictures on the website show 4 photos of guests and the tag line is below- we only had 3 photos - the tag line was in the last slot. And the set up was nothing like the photos on line. It would make more sense for the attendant to the be the one to hand out the strips- make sure one gets in the scrapbook and have the guests sign it after they have come out of the booth. In other words- have the scrapbook out on a table - not in the booth on the floor where it's dark and very hard to see. Just overall- not a good experience and I definitely did not receive the service for the amount of money spent.
    Cassie T. Dec 8, 2016

    We tried communicating with Lisa about her issues and she refused to have a call with our attendant Gary and our Manager Jordan. We take customer service very important and wanted to discuss her issues. We setup booth exactly where we were instructed to. If she was not happy with location, we would of gladly moved it. She never said anything about this at event. According to our attendant, he was at the booth at all times and only sat down when he was eating the dinner they offered him. The attendant is not responsible for driving people into the booth, he is there to assist them if there are issues since our booths are self service. There was a printer jam that did occur but it was resolved in 15 minutes and all strips were printed and the scrapbook we gave her had all her strips in the book. Some of the people who took pics while printer were down did not come back to pickup their strips. Lisa had the option to pick 4 photos per strip but never requested that. We normally use 3 on strip plus custom message on bottom because 4 pics are pretty small on a 2" X 6" strip. Once again Lisa never requested this. We offered the booth at a heavy discount to Lisa and feel we provided the service she paid for. If Lisa would of been available for the call we requested, we certainly would of tried to resolve her issues. Gary is our best attendant and did over 100 events in the last year and this is his first complaint and he was very upset about it since some of the info was not accurate and wanted to talk to Lisa about this. As in life, you can't make everyone happy as much as we try. Please read the other 29 reviews to see what 99% of people feel about our services.

  • Charles C. Oct 26, 2016
    Photo Booth Rental
    Verified Review
    Great for weddings!
    We received an upgraded booth that was like a mirror. Our guests loved it!! The photos were great quality and lots of fun props were included. Paul and his team are prompt and professional. I would use them again and recommend them to my friends and colleagues.
  • Amy K. Oct 14, 2016
    Photo Booth Rental
    Verified Review
    Excellent!
    Very well organized and quick to return communication. Everyone thought the photo mirror was super cool. Would definitely use again for a party/wedding/ event.
  • Stacey A. Sep 24, 2016
    Photo Booth Rental
    Verified Review
    Reunion Photo booth
    Set up on time, stayed the time allowed and took down and packed up when over. It was a huge hit with our high school reunion!
  • Timi F. Aug 8, 2016
    Photo Booth Rental
    Verified Review
    Photo mirror was a hit. Loved the album that we got. Received the website link to our pictures very quickly. Paul was very communicative before and after the wedding. Would definitely recommend to others.
  • Ashley S. Jul 10, 2016
    Photo Booth Rental
    Verified Review
    Extremely satisfied and will definitely use this company again. The photo booth was a hit at my wedding!
  • Ebony J. Jun 7, 2016
    Photo Booth Rental
    Verified Review
    The photobooth attendant was very nice. She was alot of fun and very professional. She was early and we didn't feel rushed. I didn't receive the proofs to view the graphicsfor the photo strip prior to the event. I didn't get to see what the scrapbook was. I thought guest would bd able to sign but it was just a photo album. The quality of the pictures weren't the best. However it was nice to receive the usb with all the photos.
  • Wesley W. May 24, 2016
    Photo Booth Rental
    Verified Review
  • Nicholas T. May 24, 2016
    Photo Booth Rental
    Verified Review
    Booth arrived and was set up on time. Very competitive price point and this includes extras ( red carpet, USB drive, photo album). Would recommend.
  • Jean K. May 23, 2016
    Photo Booth Rental
    Verified Review
    Photo booth for Employee appreciation BBQ. Larry showed up on time and was helpful. The only reason I am rating good instead of excellent is the photo booth was not ready exactly at 11:00 and the entrance was also the exit causing a bit of traffic and confusion. Paul was great to work with gave us a great price and accommodated all our needs.
  • Amy C. May 22, 2016
    Photo Booth Rental
    Verified Review
  • Ronke C. May 17, 2016
    Photo Booth Rental
    Verified Review
    The photo booth was a big hit at our party and the guys were extremely friendly and helpful. There was a quick turnaround for our photos. They were also accommodating with my bargaining. :) I will definitely recommend their services to anyone who needs a photo booth.
  • Shantill W. Mar 15, 2016
    Photo Booth Rental
    Verified Review
    Right now i can't leave a review but i will after work has been done. I am satisfied with the price i must say.
    Cassie T. Nov 12, 2016

    Thanks for review...giving us 3 stars really hurts our rating. Were there are issues? Paul

  • Kathy S. Nov 30, 2015
    I was completely happy with our photo booth experience. We had great attendants for helping us with the pictures. I would highly recommend Viral Booth to anyone wanting a photo booth experience.
  • CJ C. Nov 17, 2015
    Photo Booth Rental
    Verified Review
    Attendant was friendly and courteous Arrived early and stayed late Photo booth was a big hit with guests I would definitely hire Viral Booth of Atlanta again as well as recommend it to my friends and colleagues. Make sure you let the attendant know if you want guests to sign your souvenir album with copies of all the pictures taken.
  • Schlegel S. Sep 14, 2015
    Wonderful,professional and they brought amazing props. awesome experience.
  • Tania R. Jun 27, 2015
    Photo Booth Rental
    Verified Review
    We booked for my daughter's quinceañera, and the service was fantastic and professional. Everyone loved it and got a copy of their photo strips. Most of all, we loved it and hopefully can use it again!
  • Shawn M. May 31, 2015
    Photo Booth Rental
    Verified Review
  • Margie K. Apr 27, 2015
    Paul Robinson provided Viral Booth of Atlanta for my daughter's wedding. Although there was a 50% chance for thunderstorms we were able to get the booth set up inside the perimeter of the tent and everyone (both young and old) just loved it. The attendant that we had (and I'm sorry I can't remember her name) was excellent and worked well with all the guests! I'm not sure that anything could have been better, other than the weather. Thank you Paul!
  • Greg K. Apr 6, 2015
    Highly recommend this photo booth. All of my guests had a really fun time with all the props and they also enjoyed the ability to share their photos on social networks immediately. Paul was great throughout the whole process.
  • Mary A. Mar 3, 2015
    Photo Booth Rental
    Verified Review
    Had a photo booth set up for 3 days of our tradeshow at the GWCC in Atlanta. Set up when smoothly, nice staff, worked well with our attendees. It's something fun to do on the show floor and get our show name out there via social media! Thanks Viral Booth for a job well done!
  • Julie G. Dec 17, 2014
    Photo Booth Rental
    Verified Review
    Really made the night special. They were on time, ultra professional, and every single person loved the photos. We had an even better time laughing at ourselves the next day as we put the pictures on the big screen! Would use again for sure.
  • Marcia P. Oct 28, 2014
    We used Viral Booth at our wedding just 3 weeks ago. They arrived on time, setup without any problems and were ready to go at the appointed time! Our guests loved the photo booth and had the best time taking pictures with the props (which was our wedding favor!) I'd recommend Viral Booth for any occasion where you want to "wow" your guests!
  • Alli N. Sep 2, 2014
    This was a very positive experience. We would definitely call Viral Booth again. Paul was able to secure a booth for us on short notice (less than two weeks) and the operator was very friendly and professional. The only negative in the experience was that the flash drive didn't have all the photos on it. Paul was able to rectify the problem within a couple of weeks and get us the missing pictures.
  • Helen L. Aug 27, 2014
    Paul was great! He was very responsive and his prices are better than other competitors. The attendant showed up early to set up and everything went great! I had used them for my daughter's 16th birthday party and everyone thoroughly enjoyed the booth! Thanks Paul! Would definitely use them again!
  • Laurie B. Jun 26, 2014
    Photo Booth Rental
    Verified Review
    I used Viral Booth of Atlanta for my daughter's wedding this past weekend. The service provided exceeded my expectations. I would highly recommend them to anyone, it was money well spent and everyone enjoyed it.
  • Africa P. May 17, 2014
    Photo Booth Rental
    Verified Review
    THE BEST . MADE MY GRAD PARTY SO FUN
  • Lisa O. Apr 28, 2014
    Smooth transaction with professional attendant. My guests were thrilled with the photos!
  • Paula S. Apr 28, 2014
    Paul was so helpful and educated me on the booth and all it's many features.! My daughter wanted the Viral Booth for her 14th Birthday. Teens are so hard to entertain and please and it was a hit!! There was always someone in the booth. I already reserved it for my birthday next month!
  • Jessica G. Mar 1, 2014
    Photo Booth Rental
    Verified Review
    The attendant arrived at the event with plenty of time to set up. Guests loved all the props and having pictures to take home. It was a GS Father/Daughter dance, and the dads loved being able to share the pictures on their phones.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
We don't believe in nitpicking on features and services so we have a flat rate, based on the number of event hours, that includes everything. Photo booth rental, unlimited prints and videos, custom logo on strips, props, red carpet and ropes, scrapbook, posting to facebook, twitter and instagram and email and texting of photos, full time attendant, and a USB drive with all photos.
What is your typical process for working with a new customer?
We talk to them on phone about their requirements. We check availability. We then answer all their questions and send them price quote. If they decide to hire us, we complete order form online or by phone, send confirmation and receipt for deposit. We then contact them a week prior to event to confirm times and design logo for their photo strips. We always show up 1 hour early and provide professional service. After the event, we sent them an email asking them to complete a survey on how we did. Over 150 surveys have been completed with a 9.8 rating out of 10. We learn from this input to improve our services.
What education and/or training do you have that relates to your work?
Their is no formal training just hands on. We train new attendants by working along side an experienced attendant. Our average attendant has completed over 100 events. We only hire people who love their jobs and enjoy this.
How did you get started doing this type of work?
We saw an opportunity and need in Atlanta to start a professionally run organization for renting photo booths. After months of research of finding the right photo booth with the features we were looking for, we started offering services in Atlanta. We never imagined growing from 1 booth to 7 in such a short period of time but we love playing a small part of our customer's special day, event, or party.
What types of customers have you worked with?
We have provided photo booths for over a 1000 clients that include individuals, schools, corporations, and non-profit organizations. The type of events include: weddings, birthday parties, graduations, sweet 16, bar mitzvah and bat mitzvahs, Quinceanera, and trade shows and corporate events and holiday parties.'
Describe a recent project you are fond of. How long did it take?
We provided a booth for Habitat for Humanity for their annual conference and had the chance to meet hundreds of caring individuals who dedicate their lives to helping others.
What advice would you give a customer looking to hire a provider in your area of work?
You should you make sure you compare feature to feature to allow you to give your guests the best experience you can afford. Also make sure the company has good references and are established to make sure they will be here when your event happens.
What questions should customers think through before talking to professionals about their project?
How many guests will be attending your event? Do you have space for a photo booth? What is your budget for a photo booth?