First Impression Facility Services
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Wonderful Experience! I wish all companies had customer service like First impression Cleaning. They worked with my schedule to get my carpet cleaned before all of my new furniture arrived. The team member did a wonderful job, the service provided was outstanding. The carpet in all three rooms look 100 times better than they did before. I am definitely using this service again for all of my carpet cleaning needs.May 6, 2020Verified
We had 4 bedroom house plus basement carpets steamed cleaned. We were thinking about renting carpet cleaning equipment and doing it ourselves but are very glad to have gone with professional service. Mark equipment is professional grade and he did an excellent job. They got all the stains out and I don’t think we could have matched their professional equipment. Mark moved our boxes and beds to get to every spot. He showed up on time and was very courteous. We will hire them again.Aug 14, 2019Verified
CJ and Martin are wonderful - professional, efficient, personable. They cleaned our carpets and deep cleaned and sealed our tile floors. They did a great job! We will most definitely have them back.Sep 13, 2019Verified
This is the best local carpet cleaner in atlanta. I have tried quite a few and none have done such a awesome job as First Impressions. The customer service was great.Jun 30, 2019Review from Google
First Impressions Carpet Ceaning is the best! I have 3 dogs as pets, so my carpets were in need of a good cleaning and deoderizing. Once the cleaning was finished my carpets smelled refreshing agian. The technician was very curtious and professional. I would highly recommend these guys to family and friends.Jul 6, 2019Review from Google
- What should the customer know about your pricing (e.g., discounts, fees)?Pricing reflects the quality of service each client can look to expect, when we are chosen as your preferred service provider.
- What is your typical process for working with a new customer?Introduction of which one of our technicians will be providing the requested service. Provide feedback on any concerns the customer may have. Provide an outline of the different steps we take to ensure the customer will be satisfied with our services.
- What education and/or training do you have that relates to your work?Our technicians are IICRC Certified. Which this stands for: The Institute of Inspection, Cleaning and Restoration Certification, more commonly known as the IICRC, is a certification and standard-setting for the inspection, cleaning, and restoration industries.