FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We are very flexible with our pricing structure and we make sure to beat any other prices on the market! We also have payment options for our clients to make sure they can afford whatever they need for their projects! Typically we will do 50% deposit and 50% payment after completion.
- What is your typical process for working with a new customer?
We will first have a FREE consultation where we go over everything from concept, ideas, location and budget. Once we have all of the details set then we will go over the schedule and make the deadlines. We will set up an account for transferring assets/files. Once everything is set, we write up the paperwork. Finally, we have our clients pay a deposit to book us for the project based on what they are looking for. We always keep communication open so either of us can ask more questions at any time.
- What education and/or training do you have that relates to your work?
I have a Bachelor's Degree in Integrated Multimedia with a minor in Studio Art that I received from Hawaii Pacific University, a private university on Oahu. I am also a Master at Adobe and train others on how to use the software so I am 100% capable of handling everything you will need!