It’s free with no obligation to hire
Hired 70 times
11 years in business
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jul - Dec
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He needed to reconnect my wireless printer to my Wi-Fi and clean up the desktop. He did an awesome job, quickly. He is very friendly, and explained things as he went along.Aug 18, 2016Verified
PC Computer Repair
Had no problems. He answered questions so i and a friend could understand (so much so that he repaired her Computer also). Both of us, are very happy & 2 computers are running properly again.Jul 9, 2014Verified
PC Computer Repair
Jason is the best computer technician I have ever encountered. I had managed to foul up my computer beyond all belief. I thought I had fried my hard drive. He got it working like a charm and charged an extremely reasonable price. From now on, he is the only computer repair technician I will ever use.Dec 23, 2013Verified
My computer wasn't working and all computer repair shops were closed for the day. Jason was fast and willing to come by to look at my computer. Long story short, my computer is running again and the cost was very affordable for such a short notice. Excellent customer service!Apr 27, 2013Verified
Great customer service! Jason went over and beyond to determine what was wrong with my computer. In the end he was very honest and gave me good advice for a fair price. He was also very flexible in meeting up to exchange the laptop for repair and return it.May 17, 2013Verified
- What should the customer know about your pricing (e.g., discounts, fees)?I provide up front pricing based on a $25/hour rate (for residential clients). My minimum service fee is $75 and most PC repairs not requiring hardware replacements can be covered. If I only perform diagnostic I ask $25. My fee for travel is based on $5 per 10 miles plus time at $0.41 rate and is only charged one-way.
- What is your typical process for working with a new customer?After talking with the customer to know what there problem is, I usually set up an appointment for having the computer dropped off or picked up, or to provide on-site service. After diagnosing the device(s), I update the client and get approval to proceed with servicing the machine(s). If parts need to be ordered I keep customers updated, and notify them as soon as service is complete.
- What education and/or training do you have that relates to your work?I've worked as an electronics technician contracting for large institutions in Florida: I've been doing residential PC repair for many years; and I've also worked for the UH System in the IT department. I have a number of IT certifications and left UH as a junior in the information and computer science degree program to start my business.