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Plumbing Pipe Repair
I hired Hawaii Drain Cleaning Squad for a plumbing issue. Jack Perry the owner immediately got back to me and was able to schedule a same day inspection and same week fix after rush ordering parts that were not found on Oahu. I impressed by Jack and Christian’s professionalism, reliability, and fast responses. Highly recommend and will definitely keep HDCS in mind for future plumbing needs!Apr 19, 2019VerifiedHawaii Drain Cleaning Squad LLC's reply
Thank you for the amazing review CC. It was a true pleasure for HDCS to provide service for you and your family. If you or anyone you know every needs help please keep us in mind. Thanks CC.
Plumbing Drain Repair
Jack was very professional, knowledgeable and efficient. He identified the problem quickly, and I learned a lot from him. Plus he's a terrific guy. I'm sorry about posting a bad review the first time. (He got very busy on a prior job and absolutely could not leave that job.) I recommend his company to anyone who needs a job well done.Oct 31, 2019Verified
Plumbing Drain Repair
Jack did a very professional job, and got right to our needs, finished in a timely manner, and cleaned up completely afterwards.Oct 12, 2019Verified
Sink or Faucet Repair
Very fast response to my inquiryJul 7, 2019Verified
Jack is very perfectional, I’ve learned a lot through the process. Thank you for being so helpful!Jan 22, 2019Hawaii Drain Cleaning Squad LLC's reply
Thank you for the review. It was a true pleasure working for you and being able to educate you on your plumbing system.
- What should the customer know about your pricing (e.g., discounts, fees)?I am always up front with my customers and what it will cost to accomplish their goals. It is hard to give pricing over the phone due to al of the variables. However once I’ve walked the job site and gone over all the customers concerns or requests I’m always able to give upfront honest pricing to them before beginning the job.
- What is your typical process for working with a new customer?My first goal is to ensure the customer they’ve chosen the right person for their needs. My second process is to build a relationship with my customers so they feel comfortable with their choice to hire me and that they know they’re in the most professional and experienced hands.
- What education and/or training do you have that relates to your work?I’ve been on plumbing jobs since I was 8 years old. I’ve done everything from drain clearing, drain cleaning, camera inspections, leak detection for water, sewer and gas, drain hydro-jetting, drain descaling, drain sanding, sewer system rejuvenation, plumbing services for new and existing homes and commercial properties, every type of water heating systems, fixture repairs and installations and much more.