FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Some jobs (such as virus removal) can be estimated on a hourly basis or a flat rate. Other jobs such as D/C jacks and screen replacement can vary based upon manufacture and model of each individual laptop. These will be estimated once complete details of the hardware is known.
- What education and/or training do you have that relates to your work?
Since IT is my primary occupation I am always in-tune to current trends and developments that are happening in the IT field. In my downtime i tend to read technology blogs, articles, and work in my own test environment.
- How did you get started doing this type of work?
IT is a passion and not a job.