It’s free with no obligation to hire
Hired 18 times
3 years in business
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Central Air Conditioning Installation or Replacement
We decided to replace our 18-yr old furnace and AC before it was decided for us. We got three bids, two from big name dealers (Trane & Lennox), and one from Brian Allen of Mt. Vernon Heating & Cooling. As it turns out, he installed our original Lennox system and subsequently started his own company. I highly recommend talking to Brian when you're ready to replace your furnace and/or AC.Jul 31, 2017Verified
Heating System Repair or Maintenance
I had Brian and his team install new ac and add zones to my hvac system. I'm extremely happy with everything. Its older house so took some customizing to add zones but everything works great. Everything was very thought out and Brian explained everything they had to do through whole process. I highly recommend Mt. Vernon Heating & Cooling for quality of work and great customer service.Jun 24, 2019Verified
Plumbing Pipe Installation or Replacement
Brian was responsive to my needs and reacted immediately, sending Izzy, a member of his team, to my home within a couple of hours of making a connection with me. Izzy was professional and kind, worked quickly and installed a new valve in my shower in an expedient manner! I would definately recommend Mount Vernon Heating and Cooling for any of your needs!Nov 29, 2017Verified
Water Heater Repair or Maintenance
He came to assist me with an Intellivent water heater. After assessing the problem, it was discovered that I had the wrong gas control valve for natural gas. He called the manufacturer and got the correct part number to order. When I receive the part he will return for further installation and troubleshooting. He is an outstanding technician! I would recommend him without hesitation.Jun 30, 2017VerifiedMount Vernon Heating and Cooling's reply
Thank you Clarence for giving me a call to be able to help you with not only the problems that you had but also was happy to get you up and running. Most importantly I met a new friend, you was very kind and thanks for taking my advice so we don't have any more issues. Please call me back if you have any other issues I can help you with. Thanks Clarence
Heating System Repair or Maintenance
Brian and his wife have a great customer service sense. They were very timely in responding to my needs and showed up at the time they said they would arrive. It is very easy to see Brian cares for his customers and ensured I was only charged for the parts and labor for when he was on the job. Most places would have charged me for the time to go get the part, but that was not the case. It is good to know there are honest and hard working business owners like this. Kudos to Mount Vernon Plumbing and Heating.Oct 14, 2019Verified
License Type: HVAC (IA)
- What should the customer know about your pricing (e.g., discounts, fees)?$75 dollars an hour and I will give 10% for the senior citizens and those that have served in the military
- What is your typical process for working with a new customer?Greeting in a professional manner at the door step. To insure the customer comfortable, professionally and ethically to make sure there experience is comfortable with me. I believe that you as a customer deserves to be treated with grace, caring about your needs, and making you comfortable before any work is performed.
- What education and/or training do you have that relates to your work?8 years of a college degree and 30 plus years experience.