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Superstorm Restoration Serving Central Iowa
Superstorm Restoration Serving Central Iowa

Superstorm Restoration Serving Central Iowa

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Introduction: We specialize in what we do. We are not a "retail" contractor. Our goal is not to sell you a product, but to listen to your needs and provide "Solution to your problems". We enjoy the results of what we so. The lasting relationships, the smiles, and satisfaction we bring our customers.
Overview

Hired 12 times

Serves Urbandale, IA

Background checked

20 employees

23 years in business

Payment methods

Cash, Check, Credit card

Social media

Facebook, Instagram

Featured Projects
  • Storm Damage Replacement

    Approx. $9500

  • Des Moines 2 Story

    Approx. $10500

Photos and Videos

17 photos and 4 videos

Reviews
Good 4.4

5 reviews

5
80%
4
0%
3
0%
2
20%
1
0%

Sandra B.

Roof Repair or Maintenance

I was very happy with the quality of the siding. It was much thicker than the previous siding that was on our home. Great care was taken to make sure that the scallops were placed evenly from the peak center. A very good quality house wrap and window tape was used under the siding. They even water tested to make sure my problem was diagnosed correctly in the beginning and that the siding replacement corrected the problem after the area of siding was replaced. Another contractor did not even go on top of the porch to diagnose the problem (he told me I needed to have the roof replaced which would not even have corrected the issue that was causing the outside porch to leak.) The job was a small job which took 2 weeks to special order the siding and 1 day for 2 men to complete. I will definitely call them again when the roof does actually need to be replaced!
Jun 22, 2015
·
Verified
BOB O.

Roof Repair or Maintenance

Was impressed with Cameron and his answers to my situation . Approached each problem individually and recommended a solution for each . Am looking forward to receiving his quote , thank you , rdo
Apr 10, 2017
·
Verified
Katy C.

Roof Inspection

Chandler visited my property for an inspection. He made himself available very quickly and gave a thorough and helpful quote!
Dec 30, 2016
·
Verified
Chris C.

Roofing

Chandler was very nice and friendly, and his quote seemed reasonable. Then he disappeared on me and did not return any of my 6 voicemails and phone calls. Very disappointed that I have to start this process all over again.
Superstorm Restoration Serving Central Iowa's reply
We take great pride in what we do for all of our customers by tracking each and every inter action with them. Working to better our service. In this case we apologize to Chris C. In our research via Thumbtack, our in-house CRM as well as internal checks & balances we do not show a formal contact. Thumbtack is a great source to connect potential customers to businesses. By using Thumbtack potential customers need to understand that the businesses you are reaching out to do not have your information i.e. email, contact information, address etc. We have had cases where potential customers will call us, but not leave us with the proper information to call, email, text or simply stop by. In these cases our hands our tied as the potential customer has all the details about us yet we simply have voice mails with a first name and on occasions a last name. We will take this great review and work even harder to make sure we follow up on each and every quote we offer as information provided to us allows us to. We look forward to a great 2017 serving you our potential, and current customers!
Aug 20, 2016
·
Verified
Chris g.

Roof Repair or Maintenance

They came out and we're professional and courteous.
Oct 22, 2015
·
Verified
Credentials
Background Check

Chandler Steffy

FAQs

  • How did you get started doing this type of work?

    Passion and Love for what we do

  • What advice would you give a customer looking to hire a provider in your area of work?

    Ask Credentials Do your Due Diligence Referrals Most important go with your gut feeling 9 times out of 10 it is spot on.

  • What questions should customers think through before talking to professionals about their project?

    We wish customers knew the difference between a roofer and a professional contractor. Customers pay premiums and good money to protect their properties. This starts with a solid product installed professionally with warranties and a customer services that extends until the customers next need. Many roofers are here today and gone tomorrow with their "taillight warranty". Our business model is to be here today, service your needs tomorrow, and be "Your line of defense" in the future.

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