5. New Era Contracting, LLC
- 4 years in business
- 3 hires on Thumbtack
"We had Joe demolish and redo a tile shower that a previous contractor had "done" but had done such an inadequate job that it was completely unusable. I won't go into detail, but it was really, really bad. Because of that experience and the ongoing and bitter fight we are still going through with that previous contractor, we were very nervous about trying again but we needed our bathroom back. When we met Joe, he gave us a very good vibe that he was both a good guy and competent. He described the work he was going to do and gave us realistic timelines and, we think, a very reasonable price. Crossing our fingers, we took the plunge.
When it came time for the work to be done, it was Joe that was actually doing the work, he showed up on time, he kept the workplace (the master bathroom and master bedroom) very tidy, and he was very, very particular about quality. With the first contractor, we didn't know enough to know if the foundational work (pan, drain placement, etc.) was good or not, and frankly, we're still not experts, but Joe's work looked cleaner and smoother each step of the way. The final product is exactly what my wife envisioned and he both started and finished when he promised.
While not directly related to the quality of his output, Joe is also a very quiet, low-key guy and we felt very comfortable with him in our home. We fully anticipate calling him again the next time we need work done."