Adam represented SuperShine wonderfully! Within minutes of submitting my request, I had a reasonable quote with an explanation of what to expect. Our daughter was moving out of a rental townhouse and we needed it to be left in better condition than when she moved in.
I called to schedule an appointment and received Adam's voice mail. Within minutes I had a text back with an explanation that his machine was running and it would be too hard to hear but that he would call me asap; which he did. Scheduling was a breeze.
The day of the cleaning, Adam called to say he was running a few minutes EARLY and asked if it was okay to come a little sooner than scheduled, absolutely!!
He was professional and polite, he explained the process and immediately began to vacuum and clean the carpeting. It was nice to see that he had placed corner guards to protect the corners of the cabinets and walls.
As a first time user of Thumbtack, I was a little skeptical. However, Adam was prompt, professional, polite, thorough, and did such an amazing job of cleaning the carpet in our daughter's townhouse. I would highly recommend SuperShine! (I wish I would have thought to take before and after pictures)