PC Tune-Up LLC
PC Tune-Up LLC

PC Tune-Up LLC

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Sorry this pro can’t do your job, but we know other pros who can.
Introduction: Everything we do is on-site. Many times the issue or problem lies with a peripheral device or network setup. Because we come to you, we can find the real issue and repair it quickly. The greatest thing about on-site service is that you don't have to tear apart your desk and wires to bring it in. Just leave it the way it is and we will take care of the rest. The work will be completed in as little as an hour instead of waiting days to receive it back from a repair shop. And you got to witness the repair and ask as many questions as you see fit. We spend the extra time with customers that is required to help them understand their computers. Rather than fixing the issue and giving it back, we fix the issue and educate the users on how to prevent the same issue from resurfacing in the future -- or on other computers. Many of our customers comment that they are so happy that we took the time to explain why things happen and that we showed them what they can do to prevent future problems. We work hard on knowing the "ins and outs" of a problem so that by the time we have it repaired, we can educate the user to avoid any future mishaps. The best part about the work we do is that we get to really help people. As the owner, it gives me the ability to help people in the best way possible. We love answering questions and helping you learn how to use your equipment to its fullest capacity. Our favorite customers are those who stay by us and make use of our knowledge to learn all they can and improve their computing experience. My favorite way to work is on more than one computer or device at a time so that we can make full use of the time we are on site -- and save you money! While one device is running a test or a search we can do more testing and optimizing on a second or third machine. And the best part about it is, we don't charge per device so use us all you can.
Overview

Hired 1 time

2 employees

20 years in business

Payment methods

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Featured Projects

1 photo

Reviews
Exceptional 5.0

10 reviews

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pro avatar
Lorene S.
Nov 10, 2010
I needed a new video card on my computer. I called PC Tune-Up and got immediate service that was convenient for me. My video card works beautifully and it was wonderful not to have to haul my computer to the repair shop. I would recommend PC Tune-Up to anyone needing quality service for a good price and at your convenience.
pro avatar
Sherri H.
Nov 10, 2010
Spencer was an excellent computer guy. I needed someone fast and he was able to come to my house the day I called and did a great job. He explained to me the problem that my computer was having and how I could fix it myself in the future. He gave me helpful information several times since the first appointment which was just what I needed when I was looking to buy another computer. I would recommend him to anyone. He does great work and he's a great guy.
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Phillip W.
Nov 11, 2010
Spencer is good... fast, efficient, friendly and knowledgeable. We love him. And Megan has a nice friendly voice on the phone.
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Dana U.
Nov 11, 2010
Spener is now the PC guru for me. He arrived on time, was courteous and fast. His fees are more than reasonable. He set up an entire wireless sytem for my office and we couldn't function with out him. I cannot recommend him enough. I told him he can never move away!
pro avatar
Mike J.
Apr 20, 2011
Spencer was on time and prepared. He knew what he was doing and stuck with the job until it was done. The job took longer than he estimated, but he didn't charge us for the extra time. What more could you ask for? I plan to use PC Tune-Up again.

FAQs

  • Describe a recent project you are fond of. How long did it take?

    Recently, I had the opportunity to help an Army Veteran who was legally blind due to his injuries in the service of our country. I was able to show him how to use a Magnifier and Narration feature to help his computer be fully accessible to him, despite his disability. He is now able to use his computer with ease. Although my service to him doesn't even skim the surface of the magnitude of his service to me, I was honored to be able to help and spend time with one of our faithful soldiers. It feels great to have made his life a little bit easier. I have been back a few more times to set up other computers with these features, and to install a few programs. I am happy to say he is doing very well, and I feel I can call him my friend instead of just my customer.

  • What advice would you give a customer looking to hire a provider in your area of work?

    Look for someone who asks you a lot of questions. Asking questions is essential, it lets us learn about the problem as much as possible before we come out to repair your computer -- and this saves you the most money. Experienced technicians know that many problems need some research before they can properly be repaired -- and we spend the time before-hand and come prepared with up-to-date information on all of the latest problems. Another tip - Don't be shy. If you don't feel that your problem is taken care of properly, let them know and tell them why. Make sure you are happy with the service before you write your check.