Sue A. says, "For someone who is somewhat knowledgeable about IT in the area of OSes, software and most that are involved, the questions here about what do I like about working with Advanced Networks seem far too inadequate with just one shot - number of stars and no more; but I will rate those under Work Quality, Professionalism, Responsiveness, Value and Punctuality with the 5 stars that denote Excellent in all ways on your site. Beyond this, I can't really put in words what makes this more than just a cut above the ratings. It is what one would describe perhaps, as an experience we sometimes read about as being 'an experience one can never forget'. That said, it is because of the human, real life person that makes it so. I appreciate everything he did for me when it is not expected nor required of him - one of which is putting the computer unit back where I had it because it is heavy for me. Donald is greatly skilled, easy to communicate with, listens and responds to what's relevant and much more, in terms of helpful, much appreciated knowledge imparted, in my case, to a hardware noobie. The jobs required were done speedily involving having to go look for and purchase some parts I needed. The expected working results were immediate without even having to do any extensive checking as soon as the computer booted up. Donald even saved me time to configure the new HDD he had put in for me. Bottom line and in short, I myself would certainly have future jobs taken care of only by Donald Anderson at Advanced Networks, and certainly recommend him highly for fellow customers looking for help."See more
