The Jedi Way
About this pro
10 years in business
61 hires on Thumbtack
Lonnie was responsive, scheduled quickly, was friendly, and did the job well -- all for a reasonable price.Oct 11, 2016Verified
Lonnie is awesome!!! He arrived early to give us an estimate, we scheduled the work and he showed up on time & went above and beyond the call of duty. He is knowledgeable, hard-working, and a very nice guy. Most importantly my wife and I both felt comfortable having him in our home even with me not there. We have hired him to do another job for us next week.Sep 17, 2016Verified
- What should the customer know about your pricing (e.g., discounts, fees)?I base my fees on $35.00 per hr. Plus materials.
- What is your typical process for working with a new customer?A phone conversation to start then a face to face meeting where we discuss the project in detail and I get to know the customers standards and expectations. Many times customers have had a negative experience with another provider and need assurance that their needs will be met or exceeeded. I am about establishing long term relationships not just getting the money and running. I want to come back year after year.
- What education and/or training do you have that relates to your work?I live on YouTube there is so much info on there. Actual training courses for things that I haven't encountered before. Plus I have a list of friends in different fields who advise me and vice a versa.