FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I usually quote a flat rate, and require a down payment of 30% to start. Then 30% at the next agreed to milestone, and the balance upon completion / delivery. Some projects are harder to give a flat fee quote on, and must be done hourly. My hourly rate is $50.00 (but I tend to be very generous with my time). The balance must be paid prior to me releasing the finished work. If there are major changes to the scope of a flat rate project, I will give you an estimate of the additional cost. Work will not commence until you have agreed on the additional fee. I don't believe in handing my clients a surprise.
- What education and/or training do you have that relates to your work?
It's essential to stay on top of the latest trends, software and standards - so my education is ongoing, whether it be from tutorials, books or online webinars and courses.
- What advice would you give a customer looking to hire a provider in your area of work?
Be ready to be asked a LOT of questions.