23 photos

Show more

Customers rated this pro highly for work quality, responsiveness, and professionalism.

FAQs

• What should the customer know about your pricing (e.g., discounts, fees)?

  (CPI) - is: …Copper Partners, Inc. (your) Glass & Mirror Company... Now - in your area offering, a full-range & wide-variety of: products, for all of your specific-needs: (large or small) and a service-side (w/: friendly, always-professional, installation-repair-services) to pair. Please, note: That ALL, price-points and projects-costs are typically, variable (also) subject to the details of the specific (type) of work being done (per) our, clients-needs. [**With this in mind, please; know that there are processes-involved, in the determining & providing of / an (accurate) SOLUTION & its COST associated with, your project(s)-solution.] This (specific) information will be provided to you quickly as we are able to learn more about your project(s)-particulars. If you allow...our simple-easy/process to work for you! All your question will be answered, accurately, efficiently, and to the best-of our ability. If we miss something, were sorry! To clarify, we are not perfect - don't be shy & ask us, re-ask us, ask us-again; whatever it takes! We are only too happy to - answer your question, address your concerns, and create the solution that works for you!

• What is your typical process for working with a new customer?

  An initial consultation, the introduction process; where we get to know a little about you & your project; a time of first, impressions. After, which - an appointment would be scheduled (around your calendar) for a project evaluation, to be performed - (typically, an/onsite visit; to site-location) and afford us the opportunity to really examine the specific-issues & get a clearer-picture of the details of your project(s). A review of the evaluation(s)…will yield results; that will be used to help us... Then, create (build); a (custom) solution. Using this solution, provide to the client (you). An estimate, of the cost-to-implement; on your issue/idea-specific-solution. After, the Present to Client & Review has been taken care of and you have a better understanding of the overall project - have been provided our findings... Now - Its your time to SHINE!! Yep, its that time to make: "The Decision..." Upon, your-approval; the order is placed, a deposit will be collected (50%), and it our/customers-commitment to the clients, project(s) and is also, designed to help us cover the up-front-costs of your project(s) - while we work together, to put our solution we created together, to work for you; making it a reality. Please, note: that typically, a 50% deposit - is required; unless-otherwise: (noted/stipulated/or prior-negotiation). [**prior-negotiation; would have clear, reason-specific(s) that will clarify on the, why.] Once your deposit has been received; we will get to work, right away!! *Please note, that each project is subject to its own-unique lead/times and completion timelines. This will be clarified during your initial consultation, on-site evaluation, or Present & Review portion of the process. Once we have all the pieces of your project, together. We will deliver on your solution. With craftmanship, done with a smile and backed -by professional, reliable-experience. Upon, completion - final payment will be collected. Invoice/paid, provided, and all the pertinent warranty, service-guarantee information to go with it! At this point, we thank you for your business; we hope to work with you again - and kindly, remind you that if, our clients (you) have any question, concerns, or issue(s) they would like to have addressed. Simply reach out to our friendly-office, staff and we will get you on the right track! Thank you again, for your business - and the opportunity to serve you. Typically, you will hear from your sales-specialist, who helped walk you through the majority of the process - to make sure we have met with your complete-satisfaction & may even ask you for a testimonial of your experience! We look forward to (better) serving-YOU!

• What education and/or training do you have that relates to your work?

  25 (+) years of specialty (trade) & business experience. Built, developed, and maintained - relationships; putting it all to work your YOU!