The moving crew had to deal with non-stop rain which made things more difficult than I would have liked. There were many things Rent-A-Vet did very well: they were able to accommodate a late schedule change. They crew was friendly and professional. Junior, Jay and JT showed up 15 minutes early for the move, which I appreciated.
Things that could have been improved upon. They could have brought a bigger truck. Ours was a temporary move from a 2-bedroom home to a 3-bedroom duplex while awaiting new home construction. As such, we had a pod to be filled with storage items - roughly 55% of everything we have went into the pod, which Rent-A-Vet did a superb job of packing. Not everything we had left to move into the duplex fit in the truck. This was a big frustration for me because it meant making several car trips over the next two days to get the remainder of our stuff. And the kicker is - the only appliance we moved was a small deep freeze. All other appliances, stove, fridge, washer/dryer, - stayed with the house.
I was charged retail price for moving equipment - TV boxes for flat screen tv's; moving blankets; and tie-down ratchets. Kind of sucked, but okay.
Finally, while I was happy with the crew and I respect how hard they worked, I wished they would have been more careful. Several nicks in the kitchen chairs; broke the hutch off my computer desk and managed to break the frame on the window to the back door of the house we vacated.
Moving houses is never fun. Rent-a-Vet did a good job overall. Will probably use again moving from this duplex to our new home in three months.