Buchan Consulting LLC
Buchan Consulting LLC

Buchan Consulting LLC

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Introduction: Buchan Consulting LLC is a Custom Integration company that sells, installs, and smart home technology that includes lighting, shading, thermostats, security, surveillance, music systems, TVs, and whole-home control and automation. The company, licensed and insured, has over a decade of experience in home theater, network, and automation installation. Technicians are background checked and certified in their fields. Growing steadily since its founding in 2012, Buchan Consulting LLC has become a respected member of the local business community, serving our residential and commercial clients. Known for our excellent customer service Buchan Consulting LLC has retained an A+ Better Business Bureau rating and 5-Star Reviews on Google, Yelp, Houzz, Facebook, and Amazon Home Services among other sites. With nothing short of exceptional service and affordable pricing, Buchan Consulting LLC has been a riser in the local A/V community. The company offers many great services including home theater, distributed audio, smart home and business automation, networking, and more. Today Buchan Consulting LLC has a growing offering of brands and services including popular brands like Sony, Sonos, Lutron, Nest, Amazon Alexa, and Definitive Technology, as well as residential and commercial automation products like Harmony, Elan, and Nest among many others. We’re proud of our roots and excited about our future. We look forward to adding your to our ranks of satisfied customers. Contact us today by calling or heading to our website for a free estimate. At Buchan Consulting LLC we take pride in the work we do. Technology is meant to improve the way we live and we enjoy learning about new technology, selling it, installing it, and teaching people how to use it. It's all about making life easier and standing behind the work we do.
Overview

Hired 3 times

Serves Bartlett, IL

Background checked

6 employees

9 years in business

Payment methods

Cash, Credit card

Featured Projects

12 photos

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Exceptional 5.0

12 reviews

5
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Read reviews that mention:


CK H.
Buchan cleaned up my home audio and WiFi. They did a great job integrating systems and providing me with whole home WiFi and audio.
Jun 13, 2021
Keith k.
I was looking to modernize my home lighting, video and sound system. Buchan was the second vendor that I interviewed. The professionalism and the pricing I received from Doug Buchan led me to contract with his company the day we met. I contracted with Buchan to install Eero, Sonos and Lutron systems in my house and my backyard. Doug worked along with his install tech, Rashaun, to ensure a smooth process. Rashaun was fantastic in explaining all the features of the new service and showed great patience in making sure I was well versed in maximizing all the features. I highly recommend Buchan Consulting
Sep 1, 2019
Sandy S.

Home Security and Alarms Install

The technician was very knowledgeable. We will need them to come back since we need additional work to be done to complete the job.
Aug 14, 2019
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Verified
Carol M.
Wish I had known about Buchan Consulting prior to ordering my sound system...I would have used them to order and set up my system rather than just have them do the set up. Great service and set up...saved me a lot of time and aggravation trying to do things on my own.
Mar 18, 2019
Tom S.
I had to replace a TiVo in my Xfinity setup and I had the parts from Xfinity but almost no information about how to install the additional box. And I had questions about bringing my DVD player and Apple TV into the setup in an integrated way. I worked with Rick Lyons from Buchan. It was a very positive experience from start to finish. I was immediately impressed with the level of communication in just setting up a date and time. I had a phone contact and a follow-up email and then a second email confirming a time the next morning. Rick has a lot of experience and that showed. He got the TiVo decomissioned (he gave me the cable card to return) and connected the new Xfinity box that let us make recordings. He brought along the DVD player and the Apple TV and got access to everything on one controller -- the Xfinity unit. He even hooked the old TiVo into the mix so we could watch our recordings on that hard drive. It was nice not to have to lose some of those old favorites. Finally, he got my Bose speakers reconnected. Rick made sure I had a clear understanding of the basic functions before he left. I have a phone number I can call if there's a problem. The install is clean and neat and was finished in 90 minutes or so. I'm very satisfied with the whole experience and recommend Buchan Consulting without reservation.
Buchan Consulting LLC's reply
Tom, Thank you so much for the fantastic review. I'll be sure to pass it along to Rick, your installer.
Mar 4, 2020
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Douglas Buchan

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    We use quality products with quality warranties. The same products and pricing you'll find in national big box electronics stores and our local competitors boutique electronics shops. We keep overhead low and pass our savings to you. We're 20% less expensive per hour than our competition nationally based on industry studies.

  • What is your typical process for working with a new customer?

    Small scale jobs like TV mounting and basic speaker installation can easily be quoted over the phone, saving the customer time and permitting for a faster installation timeframe. Larger custom jobs receive a free on-site estimate and a detailed digital proposal as soon as hours after the estimate.

  • What education and/or training do you have that relates to your work?

    Our technicians and sales staff are Custom Electronic Design and Installation Association (CEDIA) certified. The company is licensed and insured.

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