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Custom Concrete
Introduction: We offer all aspects of concrete services - from pouring of concrete to decorative concrete. We specialize in staining and we also engrave patterns in your basements.
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Reviews
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Richard S.
Dec 1, 2013
Met with Custom Concrete on 9/25/2013 to get an estimate do two things: 1) touch-up and seal my custom driveway and 2) extend the rear patio and refinish it with a decorative overlay similar to that of the driveway. An agreement made was made on 10/2/2013 to complete the work by November for $4184.00 and an initial one-third down payment of $1394.67 was provided on the same day. After promptly cashing the first check on the same day (10/2/2013), Custom Concrete did not return to begin working until 10/21/2013 (after several inquiries were made). On 10/21/2013, Custom Concrete used a Bobcat machine to dig out the subbase for the patio extension, damaging my front and back yard in the process (note: some damage was expected and is acceptable for the most part) and demanded the 2nd one-third payment of $1394.67. Custom Concrete cashed the 2nd check very promptly on the same day (10/21/2013). On 10/22/2013, Custom Concrete returned to finish the subbase (compacted rock) and setup the forms and things seemed to be going well. Since 10/22/2013, however, Custom Concrete has not returned to address the driveway, the unfinished patio, or the damage to my yard and has repeatedly made various excuses - being short-handed, other project commitments, and the weather (even though there have been 13+ days of clear weather between 10/22/2013 and 11/16/2013). Due to the demonstrated lack of commitment to complete the work and questionable business practices, I feel that I have no recourse but to seek remediation through the BBB and, if necessary, the court system.