Joy's Cleaning Services, LLC

Bloomingdale, IL

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About this pro

How does your business stand out?

We use quality products and equipment this insures my customer recieves the best services.

What do you enjoy about the work you do?

I enjoy keeping customer's happy because building trust is important in business.

Location

Bloomingdale, IL 60108

Background check

Complete

Years in business

3

Number of employees

7

Times hired on Thumbtack

75

Reviews

37 Reviews
  • Mike B. Feb 6, 2017
    House Cleaning (One Time)
    Verified Review
    Good enough, but could be better - would hire again
    It was good, but not great. We paid for a deep clean, and they did a great job with a lot of things. I watched them clean, they were thorough. BUT...the deep clean, according to their website, includes some things that they just missed outright. They forgot to: - clean the glass patio door - dust baseboards - clean outside/inside of the front door I only noticed these things after they left. Otherwise, they had a team of 3 that worked for 3 hours on our house and everything they did was good, just wish they would have not missed those few items.
  • Brian L. Jan 19, 2017
    Move-in or Move-out Cleaning
    Verified Review
    Great Job
    Great service, easy to keep in touch with, and fair pricing.
  • Viet L. Jan 6, 2017
    Move-in or Move-out Cleaning
    Verified Review
    Had no record of appointment
    Armando has no record of the service requested for today, until I called him, 1hr after the supposed start time. It is straightforward to prove that the conversation took place, of all things there is the Thumbstack chat record. I am not a man of many words, so let's just say this is not even close to acceptable, whether it is his own fault, or his temp secretary's, who at the end of the day represented his company in dealing with the customers. I will not attempt to book this again.
    Armando C. Jan 6, 2017

    Viet- I do apologize- it was actually an issue with the thumbtack quoting service that we are using. We are getting too many messages to keep track of and our scheduling system is down right now so i cant look to check if u put in the system properly. I have attempted several times to reach thumbtack regrading this via email and phone. Again i do apologize for the mix up and if u would consider ever using us again we can provide you with a free cleaning. If you call us you can reference free from thumbtack to use it. Again apologize this is not how we normally conduct business. Please understand that issues do arise with technology and we are trying to get it fixed asap! Thanks Armando

  • Maria C. Nov 20, 2016
    House Cleaning (One Time)
    Verified Review
    Definitely rehire and recommend!
    Armando and his team did a great job cleaning. They also kept me updated on their arrival time, so that I didn't have to wait around for them in a Saturday. I have hired them for ongoing cleaning 2x a month. I would recommend Joy's cleaning services to anyone that wants their home to shine.
  • Michelle G. Nov 20, 2016
    House Cleaning
    Verified Review
    No follow up, No service
    2 different people said he would call to schedule for Monday but neither of them followed through with call back. Already disappointed.
    Armando C. Nov 20, 2016

    I was busy yesterday as was working till 6/7pm clock last night. I was exhausted I was planning on calling today on Sunday this is very petty on the 1 star. I spoke with you today we scheduled for Monday.

  • Sanna A. Jun 11, 2016
    House Cleaning (One Time)
    Verified Review
    Good
  • Monica M. Feb 28, 2016
    Deep or Spring Cleaning
    Verified Review
  • Dave L. Dec 2, 2015
    House Cleaning (One Time)
    Verified Review
    They did a very nice job on the house and even assisted in some laundry folding.
  • Barbara B. Nov 18, 2015
    House Cleaning
    Verified Review
    I am thoroughly satisfied with the outstanding job done cleaning my home. The team was hard working, efficient, courteous, & thorough. Thank you!
  • Hannah K. Nov 18, 2015
    Move-in or Move-out Cleaning
    Verified Review
    Recommend him to everyone. He took time to clean our house very thoroughly. Good job!
  • Sarah S. Nov 17, 2015
    House Cleaning (One Time)
    Verified Review
    Reasonable price and thorough cleaning!
  • Dan W. Nov 16, 2015
    House Cleaning (One Time)
    Verified Review
    The cleaning crew did a good job. Would use again when we need another cleaning.
  • Lincy J. Nov 4, 2015
    House Cleaning (One Time)
    Verified Review
  • Kyrie H. Oct 29, 2015
    Deep or Spring Cleaning
    Verified Review
  • Sharon N. Oct 25, 2015
    House Cleaning (One Time)
    Verified Review
    Many things were missed.
  • Krystal M. Oct 25, 2015
    Move-in or Move-out Cleaning
    Verified Review
    Armando was quick in his responses and delivered the services he promised. He seems very knowledgeable and was very friendly and courteous. I would use Joy's again and recommend.
  • Natalie D. Oct 21, 2015
    House Cleaning (One Time)
    Verified Review
    Armando was very thorough and did a wonderful job cleaning my home! I absolutely recommend his services, and will book again in the future
  • CHRIS T. Oct 20, 2015
    House Cleaning (One Time)
    Verified Review
    great job
  • Twisha S. Oct 20, 2015
    Move-in or Move-out Cleaning
    Verified Review
    Armando and his team came and did a good job with a deep clean in the house. Would recommend.
  • Marcia L. Sep 28, 2015
    House Cleaning
    Verified Review
    Armando and Cindy cleaned only once so far and we were very pleased with the combined effort as well as the results. They are very accommodating and look forward to seeing them in two weeks. We are hoping for a lasting working relationship.
  • Mehvish A. Sep 24, 2015
    House Cleaning (One Time)
    Verified Review
  • Elizabeth M. Sep 22, 2015
    Move-in or Move-out Cleaning
    Verified Review
  • Brian G. Sep 21, 2015
    House Cleaning (One Time)
    Verified Review
    Armando is the best! On-time, fair priced and provides exceptional service. I highly recommend him.
  • Jessica O. Sep 21, 2015
    Move-in or Move-out Cleaning
    Verified Review
    Great job and very professional. Definitely would recommend!
  • Erin M. Sep 16, 2015
    House Cleaning (One Time)
    Verified Review
    Armando did a wonderful job! He was kind, curteous, friendly, and trustworthy. He was very thorough with his work, and took his time. He asked me to walk through and make sure it was done to my satisfaction, and everything looked wonderful! I am a very picky person when it comes to cleaning my house, and I would highly recommend him! I have already scheduled my next appointment.
  • Sandra P. Sep 15, 2015
    Move-in or Move-out Cleaning
    Verified Review
    I needed someone to do a really good cleaning job in my 93 year old father's home. The job Joy's Cleaning Services did was absolutely amazing!!! I highly recommend his company.
  • Mary A. Aug 30, 2015
    House Cleaning
    Verified Review
    Armando cares about what a particular customer wants, and is able to exceed your expectations. I highly recommend him.
  • AJ S. Aug 20, 2015
    Move-in or Move-out Cleaning
    Verified Review
    The crew did a great job. They cleaned everything thoroughly and the house smells great! The additional services I paid for beyond the move-in deep cleaning were reasonably priced and they did a great job!
  • Heather R. Aug 18, 2015
    House Cleaning (One Time)
    Verified Review
    Armando did an AMAZING job cleaning my entire house top to bottom. He was extremely thorough and very polite! Would hire again! I'm not sure my house has ever been this clean before!
  • Raffi M. Aug 4, 2015
    Apartment Cleaning
    Verified Review
  • Jasmine N. Aug 4, 2015
    Apartment Cleaning
    Verified Review
    Spectacular Job! They finished diligently and fast! I was happy with the results! I would definitely recommend to anyone and use Joy's Cleaning Services for future jobs. Thank you Armando & Victoria! -Jasmine
  • Tom L. Aug 3, 2015
    Move-in or Move-out Cleaning
    Verified Review
    Joy and his crew did it well.
  • Sean K. Jul 27, 2015
    House Cleaning (One Time)
    Verified Review
    We just bought a home which needed some TLC on the cleaning side, so we found Joy's Cleaning Services and we are glad we did. Excellent job, the house looks great! Can't wait to move all of our things into it
  • Kristi M. Jul 20, 2015
    House Cleaning (One Time)
    Verified Review
    For the condition of my condo, Armando did an incredible job. The condo had not had a good cleaning in a while (mainly surface cleaning) and I am very please with the work he performed. He was able to clean areas that had been trouble spots for me and I could not be happier
  • Ryan C. Jul 17, 2015
    Move-in or Move-out Cleaning
    Verified Review
    Fast, affordable, flexible, friendly, and did a fantastic job.
  • Valencia W. Jul 16, 2015
    House Cleaning (One Time)
    Verified Review
    Armando cleaned my house so good and my house smells so fresh. Great job, I will be calling you again and will refer you to all my friends and family.
    Armando C. Jul 18, 2015

    Thank you, Joy's Cleaning Services, llc. Armando Calderon

  • Jaya B. Jul 15, 2015
    House Cleaning
    Verified Review
    service came on a short notice and ON TIME. i am happy with the cleaning that was done and have hired for twice a week cleaning of my house. i felt cleaning was done with heart and not in a rush, required time was given to do the cleaning needed. i was made aware of the spots in the kitchen which couldn't be cleaned as it was there since long time and would take multiple cleanings to get rid of it. only one thing i think can be improved on is the vaccuum...i think it was not powerful and wasn't sucking well. i did mention it to the service and was told that vaccuum was very expensive one, but i feel it wasn't doing great job of sucking. overall, i'm happy with the service and so have hired for regular cleaning. i'll update the review if needed as i get more experiences with the service.
    Armando C. Jul 18, 2015

    I have an update i have purchased another vacuum rated by consumer digest as #1 this should put me at 5 stars on my next visit. Thank you, Joy's Cleaning Services, llc. Armando Calderon

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
Standard Cleaning PAckage is typically $125,.00 and Deep Cleaning Package is typically $150.00 but all prices can be adjusted based on the size of the home or business.
What education and/or training do you have that relates to your work?
I have a management certificate from College of Dupage I also have a Organizational Leadership certificate from College of Dupage.
How did you get started doing this type of work?
hard work and smart decision making
What types of customers have you worked with?
I've worked with residential and commercial customers currently weekly, bi weekly and monthly.
What advice would you give a customer looking to hire a provider in your area of work?
Are they insured and bonded. There reviews are they outstanding because trust goes a long ways. Do they provide there own supplies and equipment. These kind of questions gives you knowledge how strong this company is.