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Grace and Vicki helped our wedding run so smoothly. Highly recommended!Oct 8, 2019VerifiedSAVING Grace's reply
Thank your for your feedback! We were honored to be a part of your special day and having the chance to meet your family through this process. Cheers!
The team is friendly but not what you want on your wedding day. Not organized or assertive. My sister had to take over things like getting the procession in place and more. Perhaps it would have been different if I paid more for more than day of services. But I can assure you, I did so much prep on a timeline for the DOC services to go well. And basically, saving grace is a waste of money. Either get the full package or get a different coordinator.Sep 1, 2019VerifiedSAVING Grace's reply
We reached out for post event feedback and we were quite surprised to learn of your experience. We requested to connect over the phone to best understand the circumstances and were asked to setup time the following week. We provided a date and time and did not receive confirmation. Although we still do not understand the source of your dissatisfaction we stepped in beyond our work of scope as defined as your DOC. Our team remains open to understanding your experience.
Party Planning (for children)
Very responsive and good follow through when promised . Updated me accordingly with tasks that were accomplishedDec 11, 2017Verified