Roof-Masters, LLC & Master-Exteriors, LLC

Crystal Lake, IL

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About this pro

How does your service stand out?

Every time I drive by a ROOFING, SIDING or WINDOW installation that we've done, It stands out from the other houses we've yet to do... IT LOOKS TIGHTER I attribute that to our maticulous training programs , we storm nail every shingle, we have some of the best talent in the industry who also specialize in custom metal work for flashings and counter flashings that are cut into the brick or stone chimneys and walls.

What do you enjoy about the work you do?

I have the opportunity to give people the absolute best that they can get in a roofing and siding contractor and help to protect their most valued asset,,,,,, their home. And I take pride in what I do

Location

Crystal Lake, IL 60014

Years in business

7

Number of employees

12

Times hired on Thumbtack

10

Reviews

6 Reviews
  • Ankit J. Mar 9, 2016
    Siding Installation, Repair, or Removal
    Verified Review
    Some of the siding came out due to heavy winds and I need someone to go up using tall ladder on a hilly slope and take care of it. Joe from Roof-Masters came out and inspected and gave us a reasonable quote. Even though it took a little longer between inspection and completion, then I hoped for, but overall they did a fantastic and professional job. Would definitely consider them again for future needs.
  • Sandra G. May 18, 2015
    Roof Repair or Maintenance
    Verified Review
    Fast, prompt and knowledgeable. Good work and reasonable. Would definitely hire again.
  • Diane R. Mar 6, 2015
    Joe did a fabulous job getting all the paperwork done for our new roof. He handled the insurance company and had a clear outline of the work that was going to be performed and the time schedule. It was plug and play for us, he did all the hard work. Our new roof looks fabulous and I admire it when I am outside. Joe couldn't be a more hard working, friendly and honest man. We were very pleased with him and the work done on the roof. I would use him again and I recommend him to all my friends.
  • Max B. Feb 28, 2015
    I've known Joe karas for over 25+ years. His work is consistent and outstanding. Joe carries with him the highest regard for quality work done at perfectionistic standards. I would not hesitate to call on Joe for my future needs.
  • Joe F. Jan 17, 2015
    Roof Repair or Maintenance
    Verified Review
    Joe did an outstanding job and totally professional. Broke down well what repairs needed to be done and why. I would definitely use him again in a heartbeat
  • Sandra W. Sep 20, 2014
    Roof Repair or Maintenance
    Verified Review
    Joe's work was outstanding. We asked him to fix a leak, sending him up to the roof to inspect, and he readily identified the second and worse leak, thereby passing the test! He was honest, ethical, polite, communicative, and did exceptional work for us. His pricing was fair and he had many alternative ways to fix things to match our budget. We are now glad to have Joe as our roofer, and he is also going to do some siding for us in the near future as well. Thanks Joe!!!

Q&A

What is your typical process for working with a new customer?
Meet them. Learn what they want and how they want it. Provide them with document's proving that we're qualified to do their work. Offer them great financing . Once weve come to an agreement, we will schedule the work to be performed, we will complete work and you, the customer will be relieved and very happy with our service's.
What education and/or training do you have that relates to your work?
we are constantly learning and improving our field , we do extensive training and are innovators of our industry
Do you have a standard pricing system for your service? If so, please share the details here.
we price our jobs by the square , we charge fair market value
How did you get started doing this type of work?
I found an opportunity to help a friend on an commercial roof when i was a teen and loved it.
What types of customers have you worked with?
I have worked with all types of customers with different income levels and different tastes. They are all great!
Describe a recent project you are fond of. How long did it take?
I completed 128 roofs last year some including siding ,soffit ,facia and gutters. I am particularly proud of every one
What advice would you give a customer looking to hire a provider in your area of work?
make sure you hire someone who has your best interest in mind, who is licensed and insured. Who has been in business for atleast 5 years
What questions should customers think through before talking to professionals about their project?
What types of products and what colors they want.