RMS MOVERS

Chicago, IL

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About this pro

How does your service stand out?

We provide fast quality service at a reasonable rate without extra fees. Outside of our 5 Start customer services skills we over our customers weekday specials to help ease the financial burden of moving.

What do you enjoy about the work you do?

How happy our client's are at the end of their move.

Location

Chicago, IL 60612

Background check

Complete

Years in business

5

Number of employees

20

Times hired on Thumbtack

936

Reviews

403 Reviews
  • Kendall T. May 18, 2017
    Local Moving (under 50 miles)
    Verified Review
    Was really easy! The guys that showed up were super nice and polite. Would recommend and use again for sure.
  • Shane G. May 13, 2017
    Local Moving (under 50 miles)
    Verified Review
    Awesome service. They called to verify ahead of time. On the day of service they were running a tad late, and called to tell us. Bryant and James arrived, surveyed all the stuff, and they were polite and responsive to requests. Best of all, they were efficient. They had a lot to move. They packed everything tightly together in their truck, and got the job done in a timely manner. I would gladly hire them again.
  • Dean C. May 9, 2017
    Packing and Unpacking
    Verified Review
    My job consisted only of packing and moving some heavy furniture within my home - not moving between homes. RMS came on time, did an excellent job, and communicated with me in a very professional manner. Marcus was an example of what I would look for in a vendor.
  • Kyle F. May 8, 2017
    Local Moving (under 50 miles)
    Verified Review
    RMS Movers were prompt, careful, respectful and fast. Adam and the Team met their quoted time. These guys hustle. Highly Recommend.
  • Jennifer R. May 3, 2017
    Local Moving (under 50 miles)
    Verified Review
    I was quoted for 4 hours, the guys were done in 3. They even took my old furniture out to the curb for trash pickup. The whole team was so nice and personable. I hate stairs, so you can imagine how impressed I am that they stayed upbeat the entire time. The last thing they said on the way out the door was "welcome home." That's the first thing that made my new apartment feel like mine. I am so thankful for RMS.
  • Melissa T. Apr 29, 2017
    Local Moving (under 50 miles)
    Verified Review
    A little slow, but otherwise good
  • Jamonti R. Apr 25, 2017
    Local Moving (under 50 miles)
    Verified Review
    Move in the South Loop
    The movers did a great job of working quickly to get our items moved. Friendly and helpful service. Only a few issues to note. One of the movers broke the corner off of my wood bookshelf, and my wood bed frame was scratched up pretty badly. Other than those 2 issues, the move went well.
  • Curtis B. Apr 14, 2017
    Local Moving (under 50 miles)
    Verified Review
    Look elsewhere
    Horrible experience. I would not recommend this company. Had broken items to include my screen door. Some of my propert came missing. They made a unnecessary second trip which cost two hundred extra dollars. There was no compassion from the operator when I expressed property was missing. He in fact, I thought blamed me for the missing item. Very disgusted.
    RMS M. Apr 15, 2017

    Goodmorning Curtis, It was a pleasure speaking with you this morning. Even though the inventory was incorrect once we got onsite and the item missing was not stated on the inventory for my team to confirm it was present we will still look into this situation as promised and I do appreciate the feed back which will help us enhance and re-educated our team. We are in hopes that you will give our service another try and look forward to servicing you in the future Malcolm

  • Jabari J. Apr 10, 2017
    Local Moving (under 50 miles)
    Verified Review
    Great Job!
    Company did great arrived earlier which we loved because we saved money and the crew was amazing wrapped up all my items. Will definitely recommend
  • Donnell W. Apr 5, 2017
    Local Moving (under 50 miles)
    Verified Review
    DO NOT USE THEM!
    I hired them to move me 1 1/2 miles away. We had everything packed, I updated them with the number of boxes and items 48 hours in advance. They knew we had a time window on the elevator reservation at the new place...they knew when I got the quote and I re-affirmed when I signed the contract (it was listed on it) and reminded them 48 hours in advance. They said they were sending two trucks but they only sent one. They then waited around 45 min to find out about the other truck before starting. They were supposed to send the other truck immediately but it didn't show up until an hour before my window for MOVING IN at the new place was up. They then rushed through the move in at the new place, damaging the hallway, losing the casters off of a chair and an antique vanity and tearing up the wood floors in a bedroom by dragging a piece of furniture with a nail head in it across the floor. We ended up helping them to try and get everything unloaded. They were 2 1/2 hours over our time window. They charged me for those two hours and promised to reimburse me for any charges from my HOA. They also promised to fix the floor. It wasn't until later that I realized they also lost our dolly (we let them use it) and had lost the casters and stripped the screws that attached the top half of the vanity to the bottom. They sent out a guy to fix the floors and he said he did the best he could but it couldn't be fixed without replacing the whole floor. My HOA charged me $125 for the hallway damage and $200 for the overtime. They offered to reimburse me $156.00 for everything because I hadn't taken out additional insurance. The damage happened because they rushed!! I tried to reverse the charge but my CC company said I would have to take them to small claims court. THEY HAVE NEVER REIMBURSED ME ANYTHING AND STOPPED RETURNING CALLS AND EMAILS!!!!! I spent over $900 and now have a damaged floor and an antique vanity in pieces. I would be happy to provide pictures to anyone who wants to see what they did!
    RMS M. Apr 5, 2017

    Donnell, I would first like to apologize for any inconvenience that has been caused by your move completed April of 2016. Our team provided you with great customer services from your first call until your move and claim was completed. We did a confirmation call the day before your move and your inventory increase causing us to have to make dispatch adjustment to try to arrange a second truck which we did. Your crew arrived on time but did not start the move immediately because you stated that you did not want them to start until the second truck arrived which our dispatch highly not recommended. Unfortunately we had unexpected truck issues that day but immediately sent you out a second truck and two extra movers free of charge to make your elevator reservations. Even though one of the owners came onsite to assist with making sure you met your elevator time we still offered to reimburse your for any charges your building charge if you could have provided us with the invoice that they gave you but this was never received and our claim department closed it as incomplete. We are a fully insured moving company and wrap up all of our customers furniture but do understand mistake happen and offer all of our customer different furniture protection option and you declined them all and chose to release you items at .30 cent per pound per article. This was explain to you once you booked the move, onsite the day of your move and from our claims department via email multiple times during the process. In addition to you not choosing any coverage the owner kindly offered to reimburse you $156 for you move, located and returned the missing dolly and sent out a licensed floor refurbishment contractor twice which was $400 each visit. We at RMS movers strive to provide professional and 5 star customer service to all of clients and hope that in the future we will have a opportunity to service you Malcolm

  • Felicia M. Apr 3, 2017
    Local Moving (under 50 miles)
    Verified Review
    Great!
    I did this already. They were great!
  • Kelly H. Mar 30, 2017
    Local Moving (under 50 miles)
    Verified Review
    Quick and pleasant interaction
    RMS Movers were great! The movers worked very well together and were able to get the job done quickly. They were even able to get my cumbersome king sized mattress up to my 3rd floor apartment via stairs!
  • Caitlin B. Mar 26, 2017
    Local Moving (under 50 miles)
    Verified Review
    STAY AWAY
    Hired movers to come at 1pm and it was confirmed on here. They never showed up and did not respond to any phone calls so I had to hire another mover last minute. Incredibly unprofessional - stay away.
    RMS M. Mar 28, 2017

    Caitlin, Our office attempted to contact you on several occasions to confirm your move but your voice-mailbox was full so unfortunately we had to remove you from our schedule to avoid an inconvenience. Rogers Moving Services would love to have another opportunity to move you in the future. Marcus General Manager

  • Robert G. Mar 9, 2017
    Local Moving (under 50 miles)
    Verified Review
    Great Job
    Had a move with different locations. Once they got there they did a great job. I would hire again.
  • John L. Mar 3, 2017
    Local Moving (under 50 miles)
    Verified Review
    Professional moving service
    Very professional, clever, and quick. Will be recommending this service.
  • Natalie J. Mar 2, 2017
    Local Moving (under 50 miles)
    Verified Review
    First time with a company – RMS was the best.
    RMS was my first time hiring a moving company, and let me tell you that William, William, and Keywan were absolutely fantastic. In the time we took trying to pre-load and pre-move for them, they had half the things already moved! They were efficient, and their knowledge and care for even flimsy IKEA furniture was fantastic. I'm no longer afraid of moving, because I know I can count on RMS to get it done quickly and efficiently. For context, I had a small local move, 1.5 miles away, from a second floor, 2 bed/1 bath apartment to a second floor 2 bed/2.5 bath duplex. All with crazy corners and tiny halls. It all took about 3 hours, with two pieces of furniture having to be disassembled. To have the most efficient and quickest moves: have everything packed, ready to go and disassembled, and they can get you out and in in 2 hours!
  • Linda K. Feb 25, 2017
    Local Moving (under 50 miles)
    Verified Review
    Great job
    On time great job
  • Ashley M. Jan 25, 2017
    Local Moving (under 50 miles)
    Verified Review
    Great experience
    Very professional and hard working guys.
  • Kristina L. Jan 15, 2017
    Local Moving (under 50 miles)
    Verified Review
    1/14 move
    I moved from a 1 bedroom apartment on the 26th floor with an elevator to a 2-bedroom apartment on the 3rd floor (4 flights of stairs) with no elevator. I was quoted for a 3-4 hour move, fine. I expected they would send 3 guys due to the stairs, but it was only 2 - and they worked their asses off (I have some pretty heavy furniture)! They told me that they were supposed to do another job at noon, and didn't end up leaving until 2:15. I was surprised that they didn't bring straps to help them lift the heavy items. Overall it was a great experience - we could have used another guy, but the guys got the job done!!
  • Taylor V. Dec 17, 2016
    Local Moving (under 50 miles)
    Verified Review
    Solid service, more attn. to detail needed.
    Movers arrived on time; however, needed a bit more attention to detail during the move. More scratches & dings than expected.
  • David H. Nov 22, 2016
    Local Moving (under 50 miles)
    Verified Review
    Good experience!
    Good communication, and the gentlemen that assisted with the project were professional and fast. Very pleased with their service.
  • Emaly A. Nov 14, 2016
    Local Moving (under 50 miles)
    Verified Review
    Job well done
    Extremely happy with a job well done. The boys worked really hard and did an excellent job! Very reasonably priced. I would highly recommend and would use them again in the future.
  • David G. Nov 9, 2016
    Local Moving (under 50 miles)
    Verified Review
    They have no receptionist to answer phones, they showed up late on the day of our move with no notice, damaged a few larger pieces of my furniture and then proceeded to steal one of the moving carts from our apartment building. Poor experience overall. I would never recommend this company to anyone.
    RMS M. Nov 18, 2016

    Mr. Glassman, we are sorry that you were not completely satisfied with your move. We investigated your job and we show where we spoke with you several times (10/15, 10/25, 10/16) and found that we were on time the day of your move. You called us on 10/25/16 stating you were having problems with your freight elevator and wanted to move your slot from noon to 2 pm. We were able to accommodate this change. We started your move at 1:20 pm so we were not late. As far as the equipment that you mentioned "we stole" there was a mixed up with our equipment and the building. Once we were notified and recounted our inventory we had one additional dolly we returned the equipment to the building and apologized for the mix-up. We do apologized for any miscommunication that you feel you have experience. "

  • Tori L. Nov 5, 2016
    Local Moving (under 50 miles)
    Verified Review
    Exceptional Movers! Highly Recommended!
    Could not have asked for a better moving experience. The 3 gentleman were on time, extremely efficient, and very careful. I will be recommending the company to all my friends and family.
  • Sai N. Oct 22, 2016
    Local Moving (under 50 miles)
    Verified Review
    Great
    Great service
  • Donal C. Oct 17, 2016
    Local Moving (under 50 miles)
    Verified Review
    Good moving experience.
    A little late but less time than expected. Lower cost than estimate.
  • Jessica K. Oct 7, 2016
    Local Moving (under 50 miles)
    Verified Review
    Excellent service
    The movers were great! Very fast and courteous.
  • Victoria P. Oct 6, 2016
    Local Moving (under 50 miles)
    Verified Review
    Better than expected
    The gentlemen arrived on-time and completed within my designated contracted hours. They moved our belongings with ease!
  • Kate C. Oct 1, 2016
    Local Moving (under 50 miles)
    Verified Review
    Amazing service!!!
    Will, Bryant, and George moved my two bedroom apt into a one bedroom (and storage room) yesterday and I couldn't have asked for a better crew. They were very professional and respectful, even moving me in less time than they had quoted (two hours). When we arrived at my new place it was almost effortless unpacking, as most boxes I had marked were in the location/space I had requested (marked on the outside of boxes). Also, my storage unit isn't a huge jumble as they left a small path and stacked everything so neatly. They are miracle workers :) Rogers moving provided me a lower quote than what other moving companies had quoted me, and at the end of my move the total was exactly what I was prepared to pay. Amazing! I will absolutely be using Rogers Moving for my next move. Thank you again! - Kate
  • David V. Sep 29, 2016
    Local Moving (under 50 miles)
    Verified Review
    Quick workers
    The movers did a great job, and completed the work inside the stated timeframe. I would have appreciated them arriving towards the beginning of the starting window than the end, but once they were there, they were terrific.
  • Marnie T. Sep 19, 2016
    Local Moving (under 50 miles)
    Verified Review
    Would definitely hire them again.
    Move was perfect. Great company, great guys. They were easy to work with. I would highly recommend them!!
  • David G. Sep 16, 2016
    Local Moving (under 50 miles)
    Verified Review
    Good company, good prices.
    On time, and worked very hard. Experience level was questionable, but still good.
  • Nicole P. Sep 15, 2016
    Local Moving (under 50 miles)
    Verified Review
    Made my move 100x easier!
    Good service, would use again in the future.
  • Erwan C. Sep 10, 2016
    Local Moving (under 50 miles)
    Verified Review
    Good value for money
    First time moving in Chicago. Great experience - they came on time, moved everything out of my apartment within 1hr, turned up at my new place 30min later, and moved all furniture for a 2bedroom up 3 flights of stairs in just over 1hr (I bought them gatorades because these guys were clearly working hard!) They quoted 4hrs but everything was done in 3hrs, including assembling beds etc. good value for money, thanks guys.
  • Mary C. Sep 6, 2016
    Local Moving (under 50 miles)
    Verified Review
    Great company and staff
    Great, professional appearance and attitude. Very easy !
  • Mark S. Sep 6, 2016
    Local Moving (under 50 miles)
    Verified Review
    Good Movers
    The guys they sent did a good job. No complaints with the movers. Only issue was that I wasn't informed when making the appointment they if you want something moved that's not on your provided list, the movers have to call in to get approval on moving it.
  • Richard F. Sep 6, 2016
    Local Moving (under 50 miles)
    Verified Review
    Look elsewhere
    Overpriced compared to other movers. Unresponsive and misleading customer service.
  • Jennifer K. Sep 6, 2016
    Local Moving (under 50 miles)
    Verified Review
    If I can't get follow up on an estimate, how can I trust them to show up for my move?
    I left multiple messages, talked to multiple people in the office...never successfully got an estimate. I was told during multiple calls that a written estimate would be emailed to me and then we could book the move. I never received an estimate, there were no follow up calls to book the move and I could never get through to a live rep when I called their office.
  • Monica A. Sep 6, 2016
    Local Moving (under 50 miles)
    Verified Review
    Professional, swift and careful movers
    The moving estimate was accurate and affordable, they called to confirm the move in advance, and the movers were nice, professional guys who worked hard! Johnny, Dana and Antonio handled our recent move quickly and carefully; not one single item was damaged! They came prepared with blankets and plastic to wrap our furniture, and worked tirelessly until the job was done.
  • Liz K. Aug 26, 2016
    Local Moving (under 50 miles)
    Verified Review
    Excellent business. Used them twice now and would recommend to anyone.
  • Chander V. Aug 26, 2016
    Local Moving (under 50 miles)
    Verified Review
    They were really unprofessional , did not cover up the items as stated and that's just the beginning , lot better to hire other folks !
  • Tim B. Aug 25, 2016
    Local Moving (under 50 miles)
    Verified Review
    Had a few problems with timing and the workers getting there on time. So they sent out another crew consisting of Nate, Dimitri, and Will. These guys worked hard and were done quickly. After the scheduling conflict I said I thought I would never use them again but after the 3 guys were done we were happy. I would use Rogers again but I would make sure I could get Nate, Dimitri, and Will as my moving crew.
  • Denisha L. Aug 22, 2016
    Local Moving (under 50 miles)
    Verified Review
    My move with fantastic. The gentlemen were prompt and ready to work. The move took the exact amount of time I was quoted even though my located apartment was on a different floor than I had expected. Although some of my furniture was old they took very good care not to damage anything. Alex. Johnnie, and Tyrell were phenomenal. I would absolute utilize this company again and highly recommend them to others.
  • Lisa A. Aug 21, 2016
    Local Moving (under 50 miles)
    Verified Review
    Very professional and worked quickly to get the job done.
  • Rafal T. Aug 12, 2016
    Local Moving (under 50 miles)
    Verified Review
    Very good service. The team worked very hard and was very cautious not to damage any items. It was one hour more than estimated. Not all the items were included on their inventory list that I sent, so just make sure to double check everything is in there.
  • Tony J. Aug 12, 2016
    Local Moving (under 50 miles)
    Verified Review
    The movers worked fast and did not break or damage any of my belongings. They did a very good job.
  • Jennifer D. Aug 9, 2016
    Local Moving (under 50 miles)
    Verified Review
    CALL 7736090479 Moving Estimate ICC: 185421 Moving From Moving To Jennifer Darrah 1523 W Winnemac Ave Chicago, IL 60640 Home:(773) 517-3269 Jennifer Darrah 31 N Brainard Ave 3F La Grange, IL 60525 jenniferadarrah@gmail.com, Extra Stops Relocation Details Job No: 680074 Representative: Marcus Move Type: Residential Local Residential Estimated Volume: 360 CF. Move Day: Monday Move Pick Up Window 07:30 AM-07:30 AM Requested Move Date: 8/8/2016 Reference By: MOVING.COM Included In This Estimate: FREE Disassembly and reassembly of furniture, FREE Blanket wrapping of metal, wooden and plastic furniture. FREE Shrink wrap and moving rubber FREE Fuel charges, tolls, and taxes. Relocation Estimate Hourly Rate: 109.00 Number of Men: 3 Hours: 2.75 MATERIAL 50.00 Other Charges: Average Move Time Total Moving Estimate $540.50 If you would like to book please click on the link below or call 773 609 0479 Feel free to check out our reviews Thumbtack
    RMS M. Aug 9, 2016

    Jennifer, The quote has a travelers fee included in the quote. Also before your move starts the Bill of Lading is something we go over very thoroughly and we sign off and go over before the move starts. You were aware of the charge before your move. Also your inventory was inefficient and the quote had to be updated which we did call and send to via email. The inventory doubled. You moved to a third floor apartment with a very narow turning points and it was very difficult to move 200 and 300 pounds wood furniture that was completely wrapped up the stairs. We also tried to move the Armoire multiple times and you wanted us to move it up the front which the landlord asked you to not move and we tried anyway. Alexander Owner

  • Naomi H. Aug 8, 2016
    Local Moving (under 50 miles)
    Verified Review
    We scheduled our appointment window to be 12-2pm on a Saturday, at least a month before we were moving. Rogers called to confirm several times, and so I felt confident all would go as planned. Unfortunately on moving day, they arrived 4 hours late without notice (at 4 pm when we had to be into our new apartment by 5 pm, which I shared repeatedly with dispatch). My husband and I ended up moving about half of the stuff ourselves in our small car over the course of the four hours we spent waiting for them. This also meant that we missed our move-in by an hour. Rogers assured us that they will cover the fees, from our building, and we will hold them to it. The rush to keep in the window meant things were moved hastily. Several hardware pieces of our bed were lost and not returned to us, so not only did they not put our furniture together as promised, we couldn't even put it together ourselves. The moving crew was very nice and apologetic, but I would say in all, this move was more stressful with these movers than if we had just moved things ourselves. Unfortunately, I cannot recommend their services.
  • Antonio B. Aug 8, 2016
    Local Moving (under 50 miles)
    Verified Review
  • Kayla B. Aug 7, 2016
    Local Moving (under 50 miles)
    Verified Review
    Did not hire them. But I keep repeatedly getting an email to review them and I can't stop it. It's annoying.
    RMS M. Aug 8, 2016

    Kayla, I am unsure of why or how you are getting a link to write a review. I will check the system and see if there is some type of glitch. Alexander

  • Zach D. Aug 4, 2016
    Local Moving (under 50 miles)
    Verified Review
    Needed help moving our biggest items. Pierre, Isaiah, and Antoney moved a huge buffet table, large coffee table, queen size bed, and lots of other stuff up 3 flights of tough and narrow stairs. They displayed determination and ingenuity, and moved everything well under the time estimated.
  • Booker W. Aug 4, 2016
    Local Moving (under 50 miles)
    Verified Review
    They lied said my apartment had rodents lived there for 2 years i never encountered a single one in or outsided my apartment
    RMS M. Aug 8, 2016

    Booker, I am sorry you feel that way but the crew members did see a rodent and also roaches. You also did acknowledge it and said you had sprayed them. The crew members were very professional and wanted to service your move. They had wrapped a few items and then tried to move them and that's when they noticedo those issues. We would love to service your move but we cannot transport rodents and roaches to other clients so we hope you understand why we had to cancel your move. Alexander

  • Aaron M. Aug 1, 2016
    Local Moving (under 50 miles)
    Verified Review
    Will, Antonio, and Bryant did a fantastic job! Very professional and efficient. Arrived on time and communicated strong communications all-around. Would highly recommend again.
  • Bryan P. Aug 1, 2016
    Local Moving (under 50 miles)
    Verified Review
    Our only negative about the entire moving process was that they would not move three 8" x 36" framed mirrors and a few other randoms items because they weren't on the inventory list. This caused us to make two additional unnecessary trips from our old home to our new home. They showed up about early 15 minutes and worked hard to get everything moved in the allotted time.
  • Shannon W. Aug 1, 2016
    Local Moving (under 50 miles)
    Verified Review
    They did not book my move in their system, although they scheduled it with me and had me sign paperwork. When I finally figured out what was going on and spoke with them, they were already booked for that day and not flexible. They told me that they would try to see what they could do and call me back "in a few minutes." They did not ever call me back and I had to hire another company, which while it was good company I had to pay more for the shorter notice. I was disappointed in their inability to take responsibility for their mistake and their poor customer service.
  • Jaben T. Aug 1, 2016
    Local Moving (under 50 miles)
    Verified Review
    Speedy, extremely friendly, and very willing to accommodate my needs. A great experience overall. Fairly priced as well.
  • Jane F. Aug 1, 2016
    Local Moving (under 50 miles)
    Verified Review
    Had small move of some large pieces, and needed to schedule quickly. Rogers got us scheduled right away. Isaiah, Pierre, and Antonio were great --worked hard in some tight spots. Got the job done in the estimated time frame and cost. Would definitely use again.
  • Dharam B. Jul 29, 2016
    Local Moving (under 50 miles)
    Verified Review
    Instead of this movers you should have referred to some Robbers and Liers number one. They will ask you for inventory and ask for 3-4 types of items and after coming they will count each and every item of your home and ask for double money and they will never call you back and tell you they tried to leave a message. It happened number of times. Thanks God! I through them out before they could harm further.
    RMS M. Jul 29, 2016

    Dharam, We called and confirmed your move the day before you and said your inventory was accurate. After coming to asses your home the items you added changed your quote by two hours in our system. You threatened our movers and told them you would not sign and will not pay the additional cost. We are sorry you didn't provide us with the correct information. Also I called you more than a dozen times in the two day span before your move. We would have serviced your move if you had signed the updated quote. Alexander Owner

  • Nathan R. Jul 26, 2016
    Local Moving (under 50 miles)
    Verified Review
  • Teal R. Jul 23, 2016
    Local Moving (under 50 miles)
    Verified Review
    Great move. Couldn't have asked for anything better. Thanks Johnny and team!
  • Richard P. Jul 22, 2016
    Local Moving (under 50 miles)
    Verified Review
    Professional, hard working, and respectful movers. Great experience and I would use again!
  • Elsa R. Jul 22, 2016
    Local Moving (under 50 miles)
    Verified Review
  • Le K. Jul 20, 2016
    Local Moving (under 50 miles)
    Verified Review
    Rogers was the only company that gave me a reasonable time estimate and price for moving my 1-bedroom apartment. While my moving list wasn't long, they still sent a big truck and a great team. The three movers worked efficiently and quietly. They were friendly and respectful towards me and towards each other, which I really liked. They were careful with my furniture and did their best to avoid scratching the floor. I would absolutely hire them again.
  • Lauren K. Jul 19, 2016
    Local Moving (under 50 miles)
    Verified Review
    This move could not have gone any better! The guys were so friendly and efficient! The entire move was finished in less than 2 hours. I was amazed! I will definitely be calling these guys next time I move.
  • Eboni M. Jul 18, 2016
    Local Moving (under 50 miles)
    Verified Review
    They sent three young guys who were obviously not professionals and made the move much longer than it needed to be in an attempt to charge more money. I ended up moving things along with my 43 and 44 year old FEMALE friends!!! WILL NEVER USE THEM AGAIN OR RECOMMEND TO ANYONE!!!!!!!!!!!!!!!!!
    RMS M. Jul 29, 2016

    Eboni, We are sorry for the terrible experience you had. I tried giving you a call to discuss the situations that happen. Give me a call in the office when you get a chance to discuss the details. We pride our company on five star customer service and appreciate your business. Alexander Owner

  • Samuel A. Jul 17, 2016
    Local Moving (under 50 miles)
    Verified Review
  • Jennifer P. Jul 13, 2016
    Local Moving (under 50 miles)
    Verified Review
  • Katie B. Jul 12, 2016
    Local Moving (under 50 miles)
    Verified Review
    The guys were late, but there seemed to have been a mishap with figuring out the address for my location. Once they got on track, they got to my house quickly and then worked very fast and ended right when they expected. They also seemed to be handling my things with care.
  • Norel A. Jul 12, 2016
    Local Moving (under 50 miles)
    Verified Review
    Thank you Rogers Moving Services for making my move super easy! I loved that this was a paperless move. I appreciate the use of technology which made things move that much quicker. The guys were on time--early in fact, professional, easy going, and moved quickly. I will definitely be referring this company to others who need moving services. Huge Thank you to my movers, Johnny, Tyrell, and Thomas!!
  • Divyansh C. Jul 12, 2016
    Local Moving (under 50 miles)
    Verified Review
  • Sarah S. Jul 11, 2016
    Local Moving (under 50 miles)
    Verified Review
    They did a fantastic job and were amazing to work with!
  • Dennis N. Jul 10, 2016
    Local Moving (under 50 miles)
    Verified Review
    I was very pleased with their service.
  • Joseph N. Jul 7, 2016
    Local Moving (under 50 miles)
    Verified Review
    The job was to move a 2-3 bedroom house. - Job was completed in the right amount of time, - quite professional in their approach, - shrink wrapped couches and mattress, - covered dressers etc.
  • Garima T. Jul 6, 2016
    Local Moving (under 50 miles)
    Verified Review
  • Lauren D. Jul 5, 2016
    Local Moving (under 50 miles)
    Verified Review
  • Brian N. Jul 3, 2016
    Local Moving (under 50 miles)
    Verified Review
    Efficient and polite.
  • Alexander L. Jun 30, 2016
    Local Moving (under 50 miles)
    Verified Review
    The entire moving process was very simple and efficent. The movers were on time and pleasant to work with. The got my job in two hours under the quoted time and I would def use them again!
  • Thomas S. Jun 30, 2016
    Local Moving (under 50 miles)
    Verified Review
    Professional, friendly and careful. Need to improve upon estimate process as the job went way over time.
  • Jacqueline C. Jun 27, 2016
    Local Moving (under 50 miles)
    Verified Review
    The guys were on time and friendly. I would recommend them. The move took longer than expected however, be sure that your inventory list is accurate.
  • Jillian K. Jun 27, 2016
    Local Moving (under 50 miles)
    Verified Review
    Cancelled on me
    RMS M. Jun 30, 2016

    Jilian, We apologize that we were unable to service your move. All our customers are advised that we book our moves on a first come bases and unfortunately the slot you requested was booked. Malcolm

  • Christine M. Jun 26, 2016
    Local Moving (under 50 miles)
    Verified Review
    The quote gathering was not accurate to begin with. We had less than 30 boxes, but of course there are many odds and ends. While our furniture estimation was accurate, they did not help inventory or account for all the odds and ends. I made the mistake of leaving ahead of the crew. Do not do this. They left our condo door open, all lights on. They left behind two suv car loads of materials they were supposed to bring. I found parts to my daughters toys on the ground. They came in almost an hour and a half behind me despite having a half hour of loading left to do (and they didn't even load it all). The job came in almost 200 over quote and I had to go back to finish the job undone, or wait for them to return another day, despite needing some objects left behind that night. As I said, lucky I did, because out place in the city was left completely exposed. Additionally, we suspect they helped themselves to some of my husband's belongings. The owner called me once to see if I could be accommodated and didn't follow up again. They also place furniture with metal brackets against freshly painted walls that got scratched.
  • Claudia G. Jun 25, 2016
    Local Moving (under 50 miles)
    Verified Review
    The company contacted me. I called the company back to schedule an appointment. I was informed that moving service was not available.
    RMS M. Jun 26, 2016

    Claudia, When you were contacted we had an opening to complete your move. Between the time we contact you and when you responded someone called in and booked that slot. Sorry we wish we could accommodate your move. Alexander Owner

  • Mark R. Jun 25, 2016
    Local Moving (under 50 miles)
    Verified Review
    Movers screwed up confirmation and never showed, blamed us. Fuck these guys, don't hire them.
    RMS M. Jun 26, 2016

    Mark, We are sorry that you felt that way about our service. As discussed over the phone you were never booked Ineed out system. We didn't have any signed paperwork from you. We never sent an email stating you were booked. Your call the day of the move and have been completely booked for two weeks.Hopefully you were able to find a moving company. Alexander Owner

  • Fatou K. Jun 25, 2016
    Local Moving (under 50 miles)
    Verified Review
  • Matt M. Jun 23, 2016
    Local Moving (under 50 miles)
    Verified Review
    They made my moving experience easy. The team showed up on time, moved quickly and carefully and I could not recommend their service enough. Very friendly and helpful.
  • Gabriel H. Jun 21, 2016
    Local Moving (under 50 miles)
    Verified Review
    They were the most courteous moving crew I ever been a part of. Honestly good work. Helped us as much as we could. We were a mess but they were extremely professional and efficient. Isiah, Nathan, and Antonio Great Crew!! Keep those guys and promote them!!
  • Julie D. Jun 21, 2016
    Local Moving (under 50 miles)
    Verified Review
  • Lilia R. Jun 21, 2016
    Local Moving (under 50 miles)
    Verified Review
    Friendly and efficient, moved my furniture and a lot of boxes also dissembled and assembled some furniture all done in the estimated time.
  • Shreya R. Jun 20, 2016
    Local Moving (under 50 miles)
    Verified Review
  • Julian K. Jun 18, 2016
    Local Moving (under 50 miles)
    Verified Review
    Demetrius and crew were courteous, accommodating with A plus service. The young men had a deep sincere for their work, very refreshing experience. The move went smooth! I highly recommend them.
  • Charles B. Jun 17, 2016
    Local Moving (under 50 miles)
    Verified Review
  • Alli F. Jun 16, 2016
    Local Moving (under 50 miles)
    Verified Review
    The experience went very smoothly, with the help of the professional staff at Rogers Moving Service. The price was what I was looking for and I really appreciate the service I received.
  • Sharon F. Jun 16, 2016
    Local Moving (under 50 miles)
    Verified Review
    We had Rogers Moving do a short distance move for just our furniture. Three guys showed up and were all very nice and professional. They did a great job, especially after having to carry some of the furniture up two flights of stairs! A couple wood items arrived with a couple dings in them, but for the affordable cost and being able to get a few hard working, personable, great guys, it's to be expected. They also were very flexible with moving dates, and we were able to book them on short notice. Thanks for moving us into our new home!
  • Anjie L. Jun 15, 2016
    Local Moving (under 50 miles)
    Verified Review
    Unbeatable per hour cost, multiple set-up calls/ emails to ensure smooth move, on time, professional, courteous....exceeded my expectations! Thank you to Antonio, Biron, Dimitri, and Isaiah - hard working team!
  • Allison A. Jun 14, 2016
    Local Moving (under 50 miles)
    Verified Review
    Very professional and friendly. Extremely hard working. Forgot to bring wardrobe boxes but were able to deal with it, and credited my account.They lost a suction cup for my Diningroom table. They did offer to go to the store and try to replace it. They also took a full hour longer than estimated. How/ever, my buildings freight elevator required that they load and chage to another elevator before getting to loadig dock. Not their fault! Given all the little problems I WOULD recommend them!
  • Lisa C. Jun 13, 2016
    Local Moving (under 50 miles)
    Verified Review
    The team was fast and efficient. They were friendly and professional and finished on time. I would recommend them to my friends and family.
  • Nick G. Jun 12, 2016
    Local Moving (under 50 miles)
    Verified Review
    Great customer service
  • Steve V. Jun 11, 2016
    Local Moving (under 50 miles)
    Verified Review
    Had Rogers help move our items from a nearby storage place into our new home in the city. After moving here from New Jersey, the professional yet easygoing attitude of the movers laid my stresses to rest. They had a great work ethic and would highly recommend them!
  • Liz S. Jun 9, 2016
    Local Moving (under 50 miles)
    Verified Review
    They're reliable, inexpensive. They did a good job, despite the fact that -- w/too much stuff -- we prolly exhausted them. They're nice guys, we'd use 'em for another move... 'cept (still recovering here) we are never-ever-ever-EVER moving again! ...sigh...ok, we can hope.
  • Amanda J. Jun 9, 2016
    Local Moving (under 50 miles)
    Verified Review
    My move consisted mostly of large furniture for a 2 bedroom condo. Three men were assigned to my move. Rogers Moving worked hard to get everything done.
  • Matt M. Jun 9, 2016
    Local Moving (under 50 miles)
    Verified Review
    Pierre and his crew were great. They worked hard to get us done ahead of schedule, and clearly communicated issues that came up so we could solve them together. I would definitely recommend them to anybody looking for movers.
  • Jennifer C. Jun 9, 2016
    Local Moving (under 50 miles)
    Verified Review
    Very good move overall. The guys were great! Worked hard and fast. My only complaint was they didn't send them with a big enough truck so in the middle of my move they had to send out a 2nd truck and I was charged a truck fee. All in all very satisfied and would hire them again. Be sure to ask them to wrap any piece of furniture you want wrapped. They do not assume you want everything blanketed unless you tell them to do so.
  • Dennis L. Jun 7, 2016
    Local Moving (under 50 miles)
    Verified Review
    These young men did an exceptional job with my move this weekend. There were 5 young men and two trucks. Several of the young men were home on break from college, but conducted their work with a high level of focus and commitment. They were professional and personable. They handled all of my furniture and boxes with care. The co-owner Alex, joined the young men and provided excellent leadership and coaching while the young men were conducting the moving. I was so pleased that I will be calling the company to provide an additional tip to the young men that conducted my move. In the future, Rogers Moving Services, LLC will be the 1st place I reference whenever anyone ask me about a moving company.
  • Kyle H. Jun 6, 2016
    Local Moving (under 50 miles)
    Verified Review
    They moved extremely slow and barely had anything to move. Their drill broke after 1 minute do they used a manual screw driver to screw legs back on couch took thirty minutes of moving time. I moved a majority of the stuff myself.
  • Colleen O. Jun 6, 2016
    Local Moving (under 50 miles)
    Verified Review
    Zach, Antonio & Mike did a phenomenal job moving me from a 4th floor unit (without an elevator) into a second floor unit, also without an elevator!. They showed up early (with my permission) and did the entire move in 3 hours. They were extremely professional, diligent, friendly & even entertaining at times! I was extremely impressed with the overall process. I would definitely recommend Rogers Moving Services for anyone moving in Chicago!
  • Veronica N. Jun 6, 2016
    Local Moving (under 50 miles)
    Verified Review
    Professional and very quick. I was quoted approximately 4 hours and was a little worried but they were in and out. I was very happy with the service and recommended to my friends.
  • Ron G. Jun 4, 2016
    Local Moving (under 50 miles)
    Verified Review
    Was moved by Johnny, Will and Bryant. They arrived on time, were very professional, friendly and pleasant. Stayed on task and were super efficient. Would def hire them again!!!
  • Lauren S. Jun 2, 2016
    Local Moving (under 50 miles)
    Verified Review
    They did an excellent job. They were very professional, efficient, and quick at moving all of my things. I would definitely recommend them!
  • Dave N. Jun 1, 2016
    Local Moving (under 50 miles)
    Verified Review
    Great crew, lead by Darien. Guys were on time and worked fast.
  • Teresa B. May 31, 2016
    Local Moving (under 50 miles)
    Verified Review
    Overall, I was very happy with Rogers Moving. The three men were very polite, efficient, and hard-working. I gave 4 stars instead of 5 for two reasons. Number one, I did not appreciate the added fee for using a credit/debit card. Second, The men arrived one hour late. They finished the job in time, however some kind of apology would have been appreciated, as I was very stressed about it.
  • Joe S. May 31, 2016
    Local Moving (under 50 miles)
    Verified Review
    Quick service loading and unloading my apartments, would recommend especially if you have a lot of furniture to move
  • Maurice L. May 30, 2016
    Local Moving (under 50 miles)
    Verified Review
    This company and its movers were OUTSTANDING. On time, courteous, and always professional. Highly skilled at what they do, and an absolute pleasure to work with.
  • Andrea K. May 29, 2016
    Local Moving (under 50 miles)
    Verified Review
    They were very professional and courteous . Very efficient . I strongly recommend!
  • Scott W. May 28, 2016
    Local Moving (under 50 miles)
    Verified Review
    They did a very good job and were courteous. There time estimates were well below what it ended up actually costing.
  • Derrick F. May 26, 2016
    I've used RMS 3 time in the las 2 years and I can say the moves were executed flawlessly... On my last move this past February I spoke with Alex to reschedule my dates and I was so shocked by his customer service skills and the accommodations they provided. MOVE OVER ALL YOU "5Star poor service" COMPANIES, ROGER'S MOVING SERVICE IS IN TOWN!!!!!
  • Samantha L. May 25, 2016
    Local Moving (under 50 miles)
    Verified Review
  • Paulette L. May 25, 2016
    5 stars!! The most pleasant moving experience I've ever had. From the first phone call everything was easy and stress free. A big thanks to Titus, John, and Kareem. They were so easy to work with. We had them package and move everything. Its nice to know people still have high integrity in their work. They took over and made our move so stress free. Thanks Guys. I'd recommend Rogers Moving Service to everyone.
  • Leslie A. May 25, 2016
    Local Moving (under 50 miles)
    Verified Review
    The guys did a good job, I don't think they were anticipating the heat. But the put a huge scratch in my hardwood floor. Also could get a couch downstairs that we were pretty easily after they leftmost I know they were in a rush bc we ran 45 minutes over their projected time.
  • Mike J. May 25, 2016
    The movers and their customer service is phenomenal.
  • Quinton B. May 25, 2016
    They did a wonderful moving my items. They didn't damage anything. I would recommend them to anybody in need of their services.
  • Jacob B. May 25, 2016
    RMC move me in place just a week ago they were professional affordable careful an most importantly they were friendly
  • Joshua T. May 25, 2016
    Moving made easy! I was having trouble with the appartment search and after months finally found a place. I was excited but simply dreading the move. Rogers Moving Services made everything so simple and I couldn't be happier after moving. They were on time and prepared to work, which is nothing like trying to get your family to help. I recommend them to anyone who wants a move made simple and done right.
  • Ray R. May 25, 2016
    Rogers Moving Service assisted with moving my family. Respectable and professional workers. I HIGHLY recommend
  • Demario P. May 25, 2016
    Their worth every penny! There fast, efficient and take good care of your belongings. I definitely would recommend them!
  • John M. May 25, 2016
    Excellent moving company great workers took care of my items carefully and help make my day a lot more easier for me
  • Laura M. May 24, 2016
    Local Moving (under 50 miles)
    Verified Review
    Terrible and unsafe experience. Upon loading, claimed their truck was full and they left many possessions for me to move myself. While disassembly and assembly are "included", they do not allocate time for it or do it correctly. They assembled a CHILD's bunkbed incorrectly, not attaching the main bolts connecting the upper level, and left with over 10 connecting bolts and screws missing (presumably they took with them). Grateful I caught this before allowing my child to sleep in this extremely dangerous situation. They unloaded most of my labeled boxes into the first room, and then decided they were done, leaving me to carry the remaining boxes up stairs on my own. Furniture chipped & damage, destroyed my hardwood floors.
  • Laura H. May 24, 2016
    Local Moving (under 50 miles)
    Verified Review
    If there was less than 1-star rating, I would choose that. BUYERS BEWARE: You get what you pay for! The move-out window given to me was 11-2. The movers didn’t show up until 4:20. 2 hours and 20 minutes late. Frustrating enough. But I was willing to forgive and move on. I explicitly told the movers to use the side door of the condo building so the front door wouldn’t be tied up. I went downstairs to check, and the movers were moving everything through the front because it was more convenient. I asked several times to bring wardrobe boxes (which were an added cost) so I could pack up my closet. The movers shrugged their shoulders and said they didn’t have any boxes in the truck. The solution? Wrap all my clothes in dirty sheets. This broke at least 10 of my hangers. Since I had to drop off a mattress (and a few other items) in my parent’s garage first, the movers asked which items needed to be unloaded first. I told them several times which pile needed to be unloaded first. When it came time to drop things off at the first location, all the items were packed in the back and were completely inaccessible. So we had to save it for last. Completely inefficient. To make matters worse, they tried bringing my mattress into my apartment when I had told them one million times that it needed to go to my parent’s house. I was happy when it was all finished (finally) until I went back to my old apartment the next day and saw my rug – still sitting in the condo lobby – all wrapped up and abandoned. Thankfully I spotted it! They wrapped it up and completely forgot to put it on the truck. Wouldn’t efficient movers do “one last sweep” to make sure nothing was left behind? This was all very frustrating. But again, I knew it was inexpensive and I only had myself to blame for cheaping out. Two weeks after the move, I unwrapped my television for the first time and discovered a HUGE crack going through the center of my 43” Samsung flat screen. I immediately started crying. All the grief these movers put me through… and now this. My boyfriend (who owns the exactly same TV) moved 12 miles from the city and his TV made it in one piece. My movers only had to go .2 miles down the road and they couldn’t do it without breaking it? I contacted their claims department and 10-12 days later I finally got an answer: $12.90. That’s what my TV is worth to them. How insulting. Please save yourself the heartache and learn from my experience: Do NOT use this moving company. Spend the extra dollars to ensure your belongings are safe. Preventing someone else from using this company is worth more to me than their measly $12.90 offer.
    RMS M. May 24, 2016

    Laura, First we would we want to apologize for the unexpected circumstance that this may have caused you. We a Rogers Moving services value all our customers time and even though your crew was behind our dispatch did inform you 2 hours in advance about your new time slot. We also offer TV boxes and furniture valuation protection coverage and you declined both options and chose only to get the liability coverage at $.30 per pound which is why your total was only $12.90. Although you did not purchase the coverage our owners have offer to replace the damaged television. Again we would like to apologize for the inconvenience this may have cause you and hope you will give our services another try Thank you

  • Ray G. May 23, 2016
    Local Moving (under 50 miles)
    Verified Review
  • Jami B. May 23, 2016
    Local Moving (under 50 miles)
    Verified Review
    Antonio , Isaiah, and William called ahead of there arrival to let me know they were running a couple minutes behind and when they arrived everyone got after it. I had misestimated the effort as we walked through the house but they assured me they will get it out and they did. Though the new estimated time was 4 hrs , they were able to get it done in just over 3. These guys were great and would hire them again though I hope we aren't moving for awhile!
  • Kimberly B. May 23, 2016
    Local Moving (under 50 miles)
    Verified Review
  • Kari H. May 23, 2016
    Local Moving (under 50 miles)
    Verified Review
    They showed up on time and finished ahead of the estimated schedule. The guys wrapped all of the furniture I requested and worked very fast. Very reasonably priced compares to more well known moving companies and did an awesome job.
  • Elizabeth W. May 21, 2016
    Local Moving (under 50 miles)
    Verified Review
    Overall it was solid move. It was completed efficiently and within the time frame quoted.
  • LeAnne W. May 20, 2016
    Local Moving (under 50 miles)
    Verified Review
  • Andrew F. May 17, 2016
    Local Moving (under 50 miles)
    Verified Review
  • Daniel P. May 16, 2016
    Local Moving (under 50 miles)
    Verified Review
    The movers were early and ready to work. They were very polite and hard workers. I appreciate that they did not waste any time and showed real care for our stuff.
  • RISHU T. May 13, 2016
    Local Moving (under 50 miles)
    Verified Review
    Roger's Moving was simply fantastic. Smoothest move I've ever had. Alex and Ryan were great at coordinating everything for us initally. On the day of the move, the crew (Will, Bryan and Don) arrived exactly on time, and were very quick, professional and friendly. They were very careful with our furniture and took special care to not scratch the walls, or chip edges. They worked well in parallel and did not try to purposely work slow or waste time. I was very impressed with the crew and highly recommend Rogers -Rishu
  • Julia B. May 10, 2016
    Local Moving (under 50 miles)
    Verified Review
    Rogers Moving was right on time and got the move done super quick. Definitely worth every penny.
  • Scott W. May 10, 2016
    Local Moving (under 50 miles)
    Verified Review
    Great customer service for booking the move - we'll see how it goes but so far so good.
  • Sue A. May 9, 2016
    Local Moving (under 50 miles)
    Verified Review
  • Samuel K. May 9, 2016
    Local Moving (under 50 miles)
    Verified Review
    Efficient, courteous staff.
  • Cerissa P. May 7, 2016
    Local Moving (under 50 miles)
    Verified Review
    Great team of movers. Highly recommend!!!
  • Niharika N. May 6, 2016
    Local Moving (under 50 miles)
    Verified Review
    These guys are timely and efficient. They finished my 1 bedroom move + few other things in the living room/TV/bike in ~2 hours from north side of Chicago to South Loop which is what was estimated. I had the smoothest move I have had in Chicago so far and I have moved every year for the past 6 years. I highly recommend using their services for any move!
  • Megan H. May 5, 2016
    Local Moving (under 50 miles)
    Verified Review
    The group of boys that moved my stuff were incredible. I would use them for any move going forward. They were on time, so quick, and the guys were so sweet and really careful with my stuff. I've steady told everyone at my office about them.
  • Stephanie V. Apr 30, 2016
    Local Moving (under 50 miles)
    Verified Review
    The movers were slow and did not take care of the things. They put my television in the middle of the elector to block it and then the elevator door closed. They also damaged the hallway wall.
  • Eula A. Apr 29, 2016
    Local Moving (under 50 miles)
    Verified Review
    I have not used them yet for moving, I have only booked them. But, customer service is excellent!
  • Drew M. Apr 27, 2016
    Local Moving (under 50 miles)
    Verified Review
    The team was friendly, on time, and hard working. Overall I was happy, but the only thing i didnt like was that they broke a leg on a table and didn't mention it, We found it broken later.
  • Sean G. Apr 25, 2016
    Local Moving (under 50 miles)
    Verified Review
    We moved our apartment with them. They were sloppy, unprofessional and did not take ownership for mistakes. We were charged for items or services we did not receive. I was hopeful about them. Very nice on the phone and in person. But then you couldn't get a hold of the owner/manager unless it was time for them to get paid. They'll move your stuff, but will drag it and scratch it. They'll wrap it in blankets, but only partially. They'll lose little pieces like screws and hooks. They didn't break anything in half. They did it in the time I expected. But it was sloppy and unprofessional and they don't take any ownership for mistakes. We gave them multiple chances, with no luck. You can do better.
    RMS M. Apr 25, 2016

    Sean, We have been in constant contact with you daily regarding the requirements of your move. Our dispatch team even sent you an extra mover both days free of charge to help expedite your move ultimately saving you money. We do not charge for any services that we do not offer which is why we provided all clients with a detailed quote before the move and an invoice regarding the charges upon completion of the move. We hope that in the future you will promote our company in a positive light Malcolm Owner

  • Andrew K. Apr 25, 2016
    Local Moving (under 50 miles)
    Verified Review
    They showed up late but that was mostly due to the fact that they couldn't find the loading dock. Once they got going they were great. The wrapped everything professionally and were efficient. Great Job! Price was good too.
  • Luke C. Apr 24, 2016
    Local Moving (under 50 miles)
    Verified Review
    I was so pleased! My move was scheduled to start at 8:15am and the team arrived early and were so efficient with their time that we were out of my old apartment by 8:30am! It was quite fantastic. Once we got to the new place (earlier than expected), they were courteous and waited for me to get my ducks in a row, and once the everything was set on my end, they were just as quick moving my stuff in. They helped set up my furniture and wrapped every single item they thought might get damaged in the move. I'm happy to report that nothing was damaged in the move and we were done so quickly on that Saturday morning that I had time to take a nap in my new place before going to brunch - a brunch I had planned to miss because of the move! Great guys and great service.
  • Pam M. Apr 23, 2016
    Local Moving (under 50 miles)
    Verified Review
    I could not have been more pleased. They sent 4 very hard working young men who never wasted a minute, wrapped my furniture and finished everything earlier than planned by 2 hours. Great company.
  • Brenda B. Apr 20, 2016
    Local Moving (under 50 miles)
    Verified Review
    From the first call to get a quote to the last item moved and set up, Rogers moving was exceptional. Alex started me off with the quote and set up. Called me the morning of the move right after the dispatched team called to say they were on their way. Alex made sure things ran smoothly through out the move while my moving team did the heavy lifting. Darien, Dontrell and David were three of the best guys for the job. Very personable and hard working. They wrapped all of my furniture in pads and cling wrap and took extra care with all of our items. When we got to our new home, they even moved in the couch we bought and couldn't figure out how to get into the house and did it with no complaints. They were even faster than anticipated and lowered the price of my quote which was wonderful. They relieved a lot of stress for me and I can't thank them enough. I will always use and recommend Rogers Moving Services.
  • Fatimah M. Apr 19, 2016
    Local Moving (under 50 miles)
    Verified Review
    The movers were very nice and professional. However, i would never work with this company again. They tried to add on extra fees that were not in my original quote and i had to make them remove the extra fee after a huge debate
    RMS M. Apr 19, 2016

    Fatimah, The quote had the charge listed. We do not charge additional fees when we arrive to customer's homes. We do not appreciate you displaying our company that way. Included in the total price the fee was added. We also discussed it over the phone. We apologize for our system having a glitch but out of integrity we did waive the fee once we pulled up the information and realized what had happened. We hope that you will promote our service in the positive light in the future.

  • Donna C. Apr 19, 2016
    This was a terrible experience. The movers were very inexperienced. When we left the first location, the address we were moving from, they could not locate their lap top which wasting about 20-30 minutes of move time we were charged for. When we reached the new address, because it was raining, I asked them please to make sure they did not track mud in on the freshly cleaned carpet. They asked if I had plastic to put down. As a professional moving service, THEY should be prepared for different weather conditions so they do not ruin the premises. I do not feel it was my responsibility to supply them with what they needed to perform their job correctly. A few hours after they left, I went to close the cellar door and found that they had left a video cabinet full of videos out in the rain. The cabinet was wet and the video tapes are ruined. Quite a few of the videos are irreplaceable because they were home made from my children growing up, family vacations etc., not to mention the other videos, that when added up comes to quite a cost to replace with DVDs now. They lost 3 of 4 of the rubber tips that hold the glass on my dining table so now the top wobbles. the most negligent thing was discovered the next day when cable was being hooked up. It was discovered that my 55" TV had most likely been dropped due to the mud and scratches on the base and there was a crack across the screen that splinters out THE TV IS DESTROYED. I have emailed picutres of the damage and expect to be reimbursed for all, including the carpet being recleaned and reimbursement for the 1/2 hour they wasted "looking for their laptop". You were highly recommened by some friends that used your services so imagine our disappointment by the dispicable moving experience!!!!
    RMS M. Apr 19, 2016

    Donna, We are sorry that you had such a bad experience with our company. Rain is a difficult situation during a moving process. The movers did offer to take their shoes off when they came into your home but you declined and said it would make the move too long. We did come under our quote and saved you $150.00. The crew you had was a experienced crew and the cabinet was one of the first items that was brought into your home. The TV also didn't have any mud on it and was wrapped up so it would not have been possible to have mud on it. We pride our company on integrity and have went ahead and replaced your TV. Alexander

  • Mary P. Apr 17, 2016
    Local Moving (under 50 miles)
    Verified Review
  • Karen O. Apr 17, 2016
    Local Moving (under 50 miles)
    Verified Review
    They did a great job. They called to make sure I knew when they would arrive for the pick up. They estimated 5 hours (we had an hour drive) and ended up ending early. Nothing was broken.
  • Meagan J. Apr 16, 2016
    Local Moving (under 50 miles)
    Verified Review
    My move was quick and uneventful, which was great. I had a one bedroom apartment worth of furniture and boxes to move a short distance and this process was easy. They were responsive in getting me a quote and answering questions. I had to call to confirm but got a quick response on the day of my move when I needed an ETA. I had three guys, come and quickly move things out of the old and into my new place. Might need to help directing them in to certain parking spaces but that's minor and easily done. Overall good experience!
  • Tavin B. Apr 16, 2016
    Local Moving (under 50 miles)
    Verified Review
    Marcus was a great supervisor and the other 2 gentleman were awesome as well!!!! Showed up on time and got the job done as well as great pricing!!!! Hire them if you want great service!
  • Khoi V. Apr 12, 2016
    Local Moving (under 50 miles)
    Verified Review
    Great job!!
  • Gi B. Apr 11, 2016
    Local Moving (under 50 miles)
    Verified Review
    Polite, efficient, detail attentive crew of hard workers from start to finish. Best move ever! Outstanding and highly recommended for anyone looking for reliability, and at a competitive rate.
  • Shaina B. Apr 11, 2016
    Local Moving (under 50 miles)
    Verified Review
    Rogers was great - I had a very late last minute change to my move time and they were able to accommodate. Additionally, they were friendly, fun and professional. They moved us super quick, and nothing was damaged or dropped etc. They were also very organized and responsive. I'd absolutely use them again and recommend them to a friend.
  • Laurie K. Apr 6, 2016
    Local Moving (under 50 miles)
    Verified Review
    While the actual movers who did the heavy work did a great job, there was some damage to the carpeting during the move.The administrators from the office are changing things up and will not pay to have the carpet repaired. They are making us jump through hoops and things are still up in the air over a week later. Be very careful when signing your contract and really read the fine print.
  • Clay S. Apr 5, 2016
    Local Moving (under 50 miles)
    Verified Review
    The guys were fast and efficient and careful. I was very satisfied.
  • Ken V. Apr 5, 2016
    Local Moving (under 50 miles)
    Verified Review
    Great service
  • Jessica W. Apr 2, 2016
    Local Moving (under 50 miles)
    Verified Review
    Fantastic moving company! They were incredibly helpful and communicative from the moment I booked until the move. They were aggressively priced, prompt, professional, fast, careful with everything and even took initiative to take the fire escape with larger items without hesitation. I can't say enough positive things about Robert, Johnny and Zachary at Rogers Moving! Top movers in Chicagoland!
  • Ronald M. Apr 2, 2016
    Local Moving (under 50 miles)
    Verified Review
    very professional,and gets the job done in a timely fashion.
  • Jon F. Mar 31, 2016
    Local Moving (under 50 miles)
    Verified Review
    Byron Angelo and Chris did an amazing job! Best movers I have had.
  • Richard P. Mar 31, 2016
    Local Moving (under 50 miles)
    Verified Review
  • Jose A. Mar 29, 2016
    Local Moving (under 50 miles)
    Verified Review
    These 3 guys,Dontrell,Cris and Will, are amazing! I was moving to another building right across the street where I lived and these guys moved all my stuff not using their truck because they said it will be more time wasted loading and unloading,then taking two flight of stairs to my new place. They moved my stuff much faster and I ended up paying less than what was the original quoted rate! You should hire these 3 guys on your next move!
  • Tejeswar A. Mar 29, 2016
    Local Moving (under 50 miles)
    Verified Review
    Movers that came to help us were very friendly, courteous and professional, they know how to arrange the load safely and efficiently. Movers came with plenty of furniture pads and wrap so that all items are secured. I am really happy to work with Rogers Moving. Keep up the good work boys !! I will definitely recommend Rogers Moving to others.
  • Farina C. Mar 28, 2016
    Local Moving (under 50 miles)
    Verified Review
    Really and truly terrible. Arrived towards the end of the time window. Broke several very expensive items. Stacked heavy boxes on top of light boxes. Got their van stuck in my buildings garage because the battery went out. Showed up three hours after schedule to drop off site. As I continue to open boxes, I am finding more broken items. Worst moving service that I ever used.
    RMS M. Mar 28, 2016

    Farina we would like to apologize for the experience you had and for the damages to your items. We will be opening a claim on your behalf but also can not guarantee that the items in the boxes were properly packed because they were not packed by a member of the Rogers Moving Services team. Moving can sometimes go over our projected time because of insufficient inventory or other unforeseen factors which is why we provide time frames instead of set time. Also truck issues are something that we can not control but did keep in contact with your throughout the entire process and sent out a mechanic as soon as we got notifications of the issue. Again we apologize for the inconvenience these unforeseen issued may have cause you and hope you give our services another try. Thank you

  • Mark K. Mar 26, 2016
    Local Moving (under 50 miles)
    Verified Review
    On time, fast, less than quote, friendly/helpful ... don't think I've had a better move. Some boxes in wrong rooms, but considering how hard these guys work, I'm not complaining.
  • Sarah S. Mar 22, 2016
    Local Moving (under 50 miles)
    Verified Review
    great great experience!!!! On time, even early for that matter! Handled everything with care!!!! Def using them again for future moves!
  • Leslie P. Mar 21, 2016
    Local Moving (under 50 miles)
    Verified Review
    My experience with Rogers moving was wonderful from the beginning talking with Marcus on organizing the move until the very end with the 3 man crew. Marcus was very patient, professional, and responsive with all of my questions and concerns. The team was professional, on time, efficient, and pleasant to work with. I would highly recommend Rogers Moving Services, they made the move easy and seamless, a great moving company!!!
  • Matthew S. Mar 21, 2016
    Local Moving (under 50 miles)
    Verified Review
    Fantastic experience with Rogers Moving. Daryen, Chris and Dontrell, we quick, careful and courteous. They arrived exactly on time and worked very well as a team. I would highly recommend them and Rogers Moving Service to anyone looking to make a move. Matt
  • Veronica C. Mar 21, 2016
    Local Moving (under 50 miles)
    Verified Review
    The crew assigned to my move was amazing! They moved the contents of a 3 bedroom house in record speed. I underestimated how much I had to move, but the crew and dispatch went above and beyond to get a second truck a additional mover there so that we didn't have to make two trips across town. They were professional and courteous during a very stressful move.
  • Lana A. Mar 21, 2016
    Local Moving (under 50 miles)
    Verified Review
  • Nicole D. Mar 20, 2016
    Local Moving (under 50 miles)
    Verified Review
    They were late and there was a bit of confusion in the beginning but the movers were genuinely nice and accommodating.
  • Cole F. Mar 19, 2016
    Local Moving (under 50 miles)
    Verified Review
  • Sean T. Mar 15, 2016
    Local Moving (under 50 miles)
    Verified Review
    They were great guys and had a helpful attitude. Unfortunately, a lot of my furniture had visible nicks and dings after we settled in.
    RMS M. Mar 15, 2016

    Sean Let me be the first to apologize for the nicks and dings that your item endured. On your behalf we have emailed our claims department regarding this concern. We hope in the future that we have a chance to service you again. Again thank you for using our services Malcolm

  • Robert L. Mar 13, 2016
    Local Moving (under 50 miles)
    Verified Review
    Fantastic crew. Real gentlemen. Crew exercised genuine care, showed expediency, and demonstrated concern about job, "cargo," and situation at new location--an invalid's apartment. Highly recommended!
  • Telesha C. Mar 11, 2016
    Local Moving (under 50 miles)
    Verified Review
  • Eric M. Mar 8, 2016
    Local Moving (under 50 miles)
    Verified Review
    Movers showed up on time with all the required equipment and worked very hard. They met the estimate dead on and worked hard the entire time.
  • Trina M. Mar 6, 2016
    Local Moving (under 50 miles)
    Verified Review
    The movers were really great. Very nice and helpful. One of my drawers broke accidentally and they've said they will replace. I would definitely hire again.
  • Willie W. Mar 5, 2016
    Local Moving (under 50 miles)
    Verified Review
    Johnny and the guys did the Damn thang!!! They were very professional and worked very well together even the one who was sick .these young men were awesome !!!! I would hire them again in a minute .Rogers needs to hire more young men like the ones that serviced me .GREAT JOB ROGERS MOVERS! !!!!
  • Ken P. Mar 1, 2016
    Local Moving (under 50 miles)
    Verified Review
    excellent very professional
  • Jan M. Mar 1, 2016
    Local Moving (under 50 miles)
    Verified Review
    Excellent crew. On time and accommodated all of our requests. Also very careful with our stuff.
  • Rhonda B. Feb 27, 2016
    Local Moving (under 50 miles)
    Verified Review
    Excellent service. They did exactly what was promised. They did not add any extra fees.
  • Vinoth R. Feb 25, 2016
    Local Moving (under 50 miles)
    Verified Review
    Their service was excellent and quick
  • Margarita M. Feb 13, 2016
    Local Moving (under 50 miles)
    Verified Review
    I am so impressed with Rogers Moving, especially my movers, Darian, AL and Eric. They were professional, efficent and QUICK! They moved us out in 2 hours (including drive time) and even helped us haul some things that we weren't even moving. They called 30 minutes prior to coming and showed up at about 7am. I would highly recommend them and highly recommend the earliest move. I was done by 9am!
  • Marisol M. Feb 12, 2016
    Local Moving (under 50 miles)
    Verified Review
    The movers were on time, extremely professional, and fast. I would hire them again.
  • Sandra B. Jan 27, 2016
    Local Moving (under 50 miles)
    Verified Review
    The wait was long.
  • Andrew G. Jan 24, 2016
    Local Moving (under 50 miles)
    Verified Review
  • Michael T. Jan 22, 2016
    Local Moving (under 50 miles)
    Verified Review
    Late arrival for move out. So late that the move in could not be completed that day. Had to store property overnight in moving truck. We were not well prepared, so partly our fault. Would not hire again or recommend.
    RMS M. Jan 22, 2016

    Hello Michael, We would like to apologize to you. We did inform you that the movers would be a little late due to the weather condition. It was extremely cold hence the lock on the truck froze. We arrived at the location about 45 minutes late. The move could have been completed the same day regardless of our arrival but your inventory didn't match with what you were moving so the time range differed. According to the inventory list that you provided us with, the move should have been 3 hours however the inventory upon arrival had more than doubled hence the move lasted 6 and a 1/2 hours. You did also mention in your review that you weren't ready when the movers arrived and that also affected the move as scheduled and quoted. Also you neglected to let us know until 4:30pm that you had the elevator reserved only until 5:00pm. If we had known prior to the move scheduled or even when we called to inform about the crew arriving a little late due to the weather about your elevator reservation then we would have send extra men WITH NO ADDITIONAL cost to help make sure we completed your move as scheduled. However to ensure that you are satisfied in our services and that we make you happy, we did store your items overnight for no additional charge and arrived early the next day to complete the move. Once again we are sorry about the inconvenience that we may have caused. We pride ourselves in excellent customer service and it is unfortunate that your move didn't go well for you. We at Rogers Moving Services, are keen on making our customers happy and making sure that their move is made simple. Once again, Sorry Michael.

  • Denise K. Jan 16, 2016
    Local Moving (under 50 miles)
    Verified Review
    I wanted to purchase furniture at Costco...immediately (10% off good until 01/17 only), however when calling movers in my neighborhood nobody was available on such short notice. I did a google search and came across the thumbtack website, submitted my email and phone number and received a call within minutes from Alexander at Rogers Moving Services, LLC. I received a great estimate from Alexander who was cordial, informative and professional; it was a done deal within minutes. I phoned the main office first thing in the morning and spoke with the owner and confirmed the arrangements I had made the previous evening. I then met up with Antonio, Johnny (Johnnie), and David as agreed at Costco; they loaded the truck and were at my apartment within 10 minutes. Do not underestimate this dynamic trio, they are on the quiet side BUT they are fierce problem solvers. How they managed to get my huge, bulky, and heavy pieces of bedroom furniture up my two flights of stairs is beyond me. And they did it quickly and efficiently. I highly recommend their services and if I ever need a moving team again, I will definitely give Rogers a call (and request these gentlemen...if they're not out on their own by then). P.S. A previous reviewer had suggested that the "good reviews" were done by friends/buddies of the Rogers team and that is just not the case here. Well done gentlemen and kudos to you, all of you, but especially David, Johnny, and Antonio!
  • Tim A. Jan 5, 2016
    Local Moving (under 50 miles)
    Verified Review
    We were unprepared for our move. They were supposed to come back in an hour and a half (1030am,) they showed up at 12. The truck broke down and they had to move us the next day for which I had to take off work. Also, a $2000 laptop came up missing after the move. Could have been a real estate agent that had keys to the house before dropping them off, could've been the movers. Will probably never know.
    RMS M. Jan 8, 2016

    I want to personally apologize for the moving experience you had. We value each and every customers opinion and pride ourselves on offering good service. We check our trucks every night/day for any lost items from previous day. Our intent is to simplify events, which we most often do, not cause additional stress. If you would give me the opportunity to do so I'd like to discuss your situation with you personally. Please contact our office at your earliest convenience so that we can talk about the experience. Humbly yours, Malcolm Owner

  • Eric W. Jan 5, 2016
    Local Moving (under 50 miles)
    Verified Review
    Lots of damage to bigger furniture. They almost left without putting some of the furniture back together. Incorrectly rebuilt my wife's vanity and took much longer than was quoted for the job.
    RMS M. Jan 8, 2016

    I want to personally apologize for the moving experience you had. We value each and every customers opinion and pride ourselves on offering good service. Our intent is to simplify events, which we most often do, not cause additional stress. I will have our office contact you immediately to correct any wrong doings that you may have encounter doing your move. Humbly yours, Malcolm Owner

  • Diana C. Dec 23, 2015
    Local Moving (under 50 miles)
    Verified Review
  • OMAR O. Dec 20, 2015
    Local Moving (under 50 miles)
    Verified Review
    Rogers Moving was the first of the companies to call me and their estimate of time was pretty accurate. We went over a little on time but that was because I didn't have the correct total amount of boxes/totes we were moving. This may have irritated the movers a little but overall they were very efficient and helpful.
  • Tim M. Dec 13, 2015
    Furniture Moving and Heavy Lifting
    Verified Review
    On time and professional
  • Marcee M. Dec 3, 2015
    Local Moving (under 50 miles)
    Verified Review
    Showed up on time and were very professional in their services. Did a great job of wrapping all of our furniture, asking where to put everything, and move things around to fit our space best. Highly recommended and will use them again!
  • Andrew A. Nov 30, 2015
    Local Moving (under 50 miles)
    Verified Review
    Late, but eventually got there and movers did a good job. Everything was fine minus a scratch. Would probably use again.
  • Viswanath S. Nov 29, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Doug D. Nov 27, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Shivaraman J. Nov 25, 2015
    Furniture Moving and Heavy Lifting
    Verified Review
  • Michelle S. Nov 19, 2015
    Local Moving (under 50 miles)
    Verified Review
    They were very nice and got the job done very quickly. I would definitely hire them again.
  • Kneeska L. Nov 17, 2015
    Local Moving (under 50 miles)
    Verified Review
    I needed to be out of my apartment asap. The guys responded to me quickly and came right away. I was a bit emotional that day for personal reasons. But by time they finished the move I felt somewhat at peace. I will definitely be using their services again. What a Great an efficient job guys! Thanks again-
  • Mumi Z. Nov 16, 2015
    Local Moving (under 50 miles)
    Verified Review
    lamp missing
  • Jason V. Nov 16, 2015
    Local Moving (under 50 miles)
    Verified Review
    On time. 3 man crew. Didn't slack. Loaded truck efficiently. They didn't mark any walls.
  • Marquita H. Nov 4, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Andrew S. Nov 3, 2015
    Local Moving (under 50 miles)
    Verified Review
    I hired this moving company to help me move on a Saturday morning and thought I was using a good company. I was wrong. First off, I was quoted a specific amount on Thumbtack, but when I spoke to them on the phone and had them email me a quote, the amount had gone up. I pointed this out to them, they told me to sign the quote anyway, and that they would adjust the price in their system. I refused to sign anything until the quote reflected the correct price. It took three emailed quotes before they finally got the price correct. I signed the quote and was all set to move on Saturday. My move was happening between a storage unit in Oswego, IL to my new home in Joliet, IL and then from my current residence in Plainfield, IL back to my new home in Joliet, IL. The day before I was supposed to move, I called the company to verify the time the movers would be coming. They gave me a window from 7-8 AM but I informed them that they needed to come at 8 AM as my storage unit did not open until 8. They assured me that the movers would be there at 8. The next day I showed up to my storage unit ready to start moving. At 8:10 AM, I called the office and they informed me that they dispatched the movers at 7:30 AM. This means that they gave their crew 30 min to get from Chicago, IL to Oswego, IL. This drive is at a minimum 50 min. At 9 AM I spoke with the driver and he informed me that they hit traffic but were about to get off the toll-way and would be arriving in 15 min. At 9:45 AM, the office called me telling me that their truck broke down and the crew would not be coming. He was going to see if they could dispatch another crew, but was not sure. Around 10:15 he called me back saying they could send someone, but it would be at least an hour and half before they arrived. I told him to send the new crew. After an hour, I called back and left a message to cancel the crew, as I would no longer be using them. Around 11:30 AM, the new driver called me and told me he was about an hour away, but was coming. I told him that I had called and left a message to cancel the service, as I would no longer be using them. This was a horrible experience and they did nothing to try to make it better. They lied from the beginning saying their crew would be there at 8 am, and even if they did hit traffic or any other issues on the road, this does not explain how they gave their crew only 30 min to get from Chicago, IL to Oswego, IL. I would not recommend this company whatsoever.
    RMS M. Nov 3, 2015

    Andrew, On the behalf of Rogers Moving Services I apologize for the unpleasant moving conditions you experience. Unfortunately, we had unforeseen truck issues and were battle with weather which delayed us from being able to service your move at the agreed upon time frame. Customer service and loyalist is our main priority and we hope and encourage you to try our services again. Again we sincerely apologize for the inconvenience

  • Scott J. Nov 3, 2015
    Local Moving (under 50 miles)
    Verified Review
    The gentlemen were very professional. They called me around a half hour before they arrived and showed up within the hour window allotted. They were very fast clearing out all of the boxes and furniture. They were protective of my sensitive and breakable items and wrapped everything that needed it with blankets. They quickly emptied my one bedroom in a little over an hour (because I had everything packed up for them) and finished in 2 1/2 hours. I was very pleased with Roger's Moving Services. They exceeded expectations with how fast they moved. My prior two moves with similar stuff took 4 hours each. I would not have any issues calling on Roger's Moving if I needed to move again.
  • CRECENCIO G. Nov 2, 2015
    Local Moving (under 50 miles)
    Verified Review
    Good people to do business with when you're moving.
  • Amir A. Nov 1, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Nathan M. Oct 23, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Collin J. Oct 20, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Dave L. Oct 15, 2015
    Local Moving (under 50 miles)
    Verified Review
  • DJ S. Oct 12, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Colleen C. Oct 8, 2015
    Local Moving (under 50 miles)
    Verified Review
    These guys were great. They called 15 minutes before arriving to provide their ETA, showed up on time and moved everything in under 3 hours which was impressive since we made 4 stops. They were all very friendly and polite, I'd definitely use Rogers Moving again.
  • Jonathan H. Oct 6, 2015
    Local Moving (under 50 miles)
    Verified Review
    Never happened. Thumbtack allowed for scheduling when none was available. Had to move everything myself.
  • Eric C. Oct 5, 2015
    Local Moving (under 50 miles)
    Verified Review
    They backed into are house with the truck one worker didn't work and truck was to small
  • Darryl C. Oct 4, 2015
    Furniture Moving and Heavy Lifting
    Verified Review
    I FIRST discovered Rodgers moving company on thumbtack ,so I filled out the questioner for the services and time that I needed to move, so once I received a quote which was confirmed, I called Rodgers Moving company and spoke with the receptionist who assured me of the price that I was quoted through the Internet.She again reassured me she would email me the confirmation but at the time she stated that she was busy and she would have the email to me by the end of the day which was on Monday so I didn't receive it then so I called and spoke to her on Tuesday and again she assured me of the price and the sending of the email. Wendsday still no word, so I call and leave a voice mail. Now I'm concerned so I leave another voice mail, never heard from her again.So Friday a gentleman calls to schedule the time and we confirm so Friday evening I had recived work that forced me to push the time back and I called Saturday morning to reschedule the time for 2 hours later which was ok ed by the dispatcher. So the movers showedup on time and asked me did I know the price of the move and I indicated the price that was quoted and he states it's a new price so now I'm puzzled and stuck on how the price became different, (remind you I never received the email) so the mover states the price being 100.00 more so now I'm telling him what she quoted me and the initial quote from thumbtack that she agreed on plus 25.00 driver fee, there was never a mention of an additional price so he calls his boss and his boss starts to argue with me about the increase in price and tells me sorry about the 100.00 extra but that's the price and basically take it or leave it because he can't honor what initially what was agreed upon so I say why wasn't this explained up front he stated he didn't know and he can see that an email was sent to me regarding the price that he's quoting to me now, and I continued to explain to him that I received no email and I requested to speak to his boss and was refused the request.So now he tells the movers to leave,so now I'm stuck with trying to figure out what to do next which was totally unprofessional. I'm very disappointed in the way the situation was handled because I try to support black busineses but most black businesses are not ready to receive the support.
    RMS M. Oct 7, 2015

    Darryl, I was a pleasure speaking with you on the phone and again I want to apologize on the behalf of Rogers Moving Services for the miscommunication that happened leading up to your move. We pride ourselves on trying to provide each customer with great customer service and a stress free moving experience. We are hopeful that in the future you will give our services another try and have credited your accounted for the mishap. Thank you, Rogers moving Services

  • Lindsay B. Oct 3, 2015
    Local Moving (under 50 miles)
    Verified Review
    The guys at Rogers Moving were awesome! Melvin, Sean, Al and Yoshi had us moved out in record time with no damage. They are worth their rates, that's for sure. Great guys and great service!
  • Chantelle C. Sep 30, 2015
    Local Moving (under 50 miles)
    Verified Review
    The guys did a great job. Fast, efficient, and paid below the quoted price. Thank you for your great customer service!
  • Aaron B. Sep 29, 2015
    Local Moving (under 50 miles)
    Verified Review
    Al, Dontrell, and Marcus did a great job and worked very hard to expedite our move as quickly as possible without sacrificing quality. Moreover, while I was expecting them to arrive any time during a 3 hour window, they arrived early. I would definitely hire them again if we move in the future.
  • Michael G. Sep 28, 2015
    Local Moving (under 50 miles)
    Verified Review
    We had three guys move us which was a ton of stuff including beds, appliances, washer, dryer, and a ton of boxes. They helped to disassemble whatever was needed, they worked extremely hard the entire time. The guys were courteous, polite the entire time, and very professional.
  • Therese S. Sep 25, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Alexandria G. Sep 23, 2015
    Local Moving (under 50 miles)
    Verified Review
    The good: nothing was broken, and all three gentleman were very friendly and hardworking. The bad: arrived much later than expected, management refused to reimburse us for a lost item (their policy is $0.60/lb) even after submitting a formal claim, the move took a bit longer than expected as the workers were quite tired by the time we started unloading (management had their shift start 8 hours prior to arriving for our move)
  • Elizabeth D. Sep 20, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Sheila W. Sep 17, 2015
    Local Moving (under 50 miles)
    Verified Review
    Rogers Moving Service was prompt on time, courteous, and professional. The move was done without harming any of my furniture. I will definitely refer them to friends and family.
  • Arnold P. Sep 15, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Spencer P. Sep 14, 2015
    Local Moving (under 50 miles)
    Verified Review
    Great experience with Rogers Moving! Antwan, Antonio, and Johnny were on time and worked very efficiently. They also completed the job before the estimated two hours and helped with some little things like pots and pans. Will 100% use again/recommend.
  • Dan R. Sep 13, 2015
    Local Moving (under 50 miles)
    Verified Review
    Three man crew. Worked hard and quick. They did a great job!
  • William B. Sep 13, 2015
    Local Moving (under 50 miles)
    Verified Review
    From the start, their level of professionalism was outstanding. When our move had to be postponed due to inclement weather, they communicated with me throughout so I never had to worry if or when my move was happening. The team of Antonio, Antoine and the other gentleman whose name I unfortunately forgot were fast yet efficient. Nothing was damaged and despite my own disorganization they knew exactly what to do to get things done in an orderly fashion. My friend will be using Rogers in a couple of weeks because of our recommendation and if anyone else asks I'll be sending them their way. Thanks again, money well spent!
  • Brian S. Sep 11, 2015
    Local Moving (under 50 miles)
    Verified Review
    Very friendly and efficient. Would hire again.
  • Anka P. Sep 9, 2015
    Local Moving (under 50 miles)
    Verified Review
    Moved from a 3rd floor 3 bedroom walk-up to a 1st floor smaller 3 bedroom walk-up. Really appreciated the help of the 4 young men and the 2 trucks from Rogers Moving who were flexible yet professional and got the job done in 5 hours for a reasonable price. Great people!
  • Janelle H. Sep 9, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Carlos H. Sep 8, 2015
    Local Moving (under 50 miles)
    Verified Review
    Rogers Moving Services moved me and my family to Bolingbrook in December 2014. I am just getting around to leaving them a review because I have been that busy working on an MBA and working so much. I just wanted to take the time to thank them for doing such an awesome job at such an awesome price. His was my first time hiring movers and I WILL definitely hire them on any future moves. They were extra careful with all my items and ensured that they put everything back together the right way. There was even a screw to my dresser that we thought was missing but turned out to be out of place that they wouldn't leave until they found it. They did an impeccable job and paid extra close attention to detail on all items moved. When one truck seemed to be filling up, they called for another truck to ensure there was only 1 trip. It was the best moving experience I could have asked for.
  • Timothy G. Sep 8, 2015
    Local Moving (under 50 miles)
    Verified Review
    They showed up on time...and finished the job quicker then it was expected to. Nico and his crew did a great job and all 3 were very professional. Alexander in dispatch represented Rogers in the same manner. I would recommend this company to anyone I come across that needs this type if service.
  • Jaclyn J. Sep 3, 2015
    Local Moving (under 50 miles)
    Verified Review
    The movers were polite and on time. The company worked with me when I had to reschedule my move last minute. My ONLY caveat is that they took my bed apart the quick way (a hammer) instead of the right (slow, screws) way, and they bent the medal. I didn't like that. :( But seriously, everything else was fine.
  • John W. Sep 2, 2015
    Local Moving (under 50 miles)
    Verified Review
    They were slow. I had a two bedroom apartment on the second floor to a two bedroom apartment third floor. The move was less than ten miles apart and it took three guys, six hours... I would never hire them again! I could write more, but im so disgusted...why bother. I will however make sure no one that I know, or even meet, will ever use this company! Just too damn slow.
  • Johnny H. Aug 30, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Jen B. Aug 28, 2015
    Local Moving (under 50 miles)
    Verified Review
    Positive experience from start to finish. Quick, efficient, nice guys. Would hire again.
  • Christine C. Aug 26, 2015
    Local Moving (under 50 miles)
    Verified Review
    Worked very quickly and efficiently.
  • Ben R. Aug 24, 2015
    Local Moving (under 50 miles)
    Verified Review
    The three-man crew showed up right when they said they would and did a great job loading the truck quickly. Unloading into the new apartment went well too. The only problem was that, somehow, nobody realized that the truck didn't have enough gas to make the trip. We ended up stopping traffic at a busy Rogers Park intersection for an entire hour until another office person came to the rescue and gassed up the truck. This would've likely been a 5 star experience if that didn't happen, but someone at the company really screwed up to send these guys with a truck that had almost no gas.
  • Ami C. Aug 23, 2015
    Local Moving (under 50 miles)
    Verified Review
    I ended up not hiring Rogers moving company because I felt misled by their quote, which did not include a travelers fee. Had they been upfront about that, I certainly would have hired them.
  • Orville V. Aug 22, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Joey K. Aug 20, 2015
    Local Moving (under 50 miles)
    Verified Review
    No complaints at all. Excellent service
  • Eric G. Aug 20, 2015
    Local Moving (under 50 miles)
    Verified Review
    The move was quick, easy and the three guys were friendly and polite!
  • David A. Aug 19, 2015
    Local Moving (under 50 miles)
    Verified Review
    4 man crew showed up on time with two trucks. Very nice guys. However I should have stayed to supervise. The move took seven hours and I think it could have been done in between five and six. The guys had no straps to carry multiple boxes and I observed them carrying one box or bag at a time. Several pieces of furniture were seriously chipped. They left two large area rugs and several other household items at the old location. When paying a thousand dollars for a move I shouldn't have to go back to finish moving my belongings. Again.nice guys very polite but not the most motivated or professional crew I've seen.
  • Kara M. Aug 18, 2015
    Local Moving (under 50 miles)
    Verified Review
    My movers were fast, efficient and very careful. Exceptional service and the cost was super reasonable. I would use Rogers again and I definitely recommend them.
  • Reena S. Aug 18, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Nicholas P. Aug 18, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Nicole J. Aug 17, 2015
    Local Moving (under 50 miles)
    Verified Review
    I was extremely happy with their work. The movers were on time, professional, fast and they did a great job moving my furniture and putting it all back together. Rogers is a very affordable moving service that is reliable and efficient. I will definitely be using them again!
  • Vasilis M. Aug 14, 2015
    Local Moving (under 50 miles)
    Verified Review
    They did a great job and were quick even though they couldn't use the highway and it costs less than what I thought. I would definitely use them again.
  • Taleah S. Aug 14, 2015
    Local Moving (under 50 miles)
    Verified Review
    We had a great experience with Roger's Movers. We needed just a few antique items picked up at one place that we did not want to handle ourselves and then we had a whole truck packed full of stuff that we requested them to just help unload. They were happy to accommodate our special request. I even changed pickup addresses on them twice and they were more than understanding. They arrived right on time, with a call 15mins prior to their arrival. They did the whole job, including teh commute in less than 3hrs. They were kind, hardworking, professional and efficient. I have moved 3 times in the past 3 years and this has been by far the best experience I have had. Will definitely reach back out to them the next time we decide to move.
  • Melissa H. Aug 12, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Steven J. Aug 11, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Jamie C. Aug 11, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Paula D. Aug 10, 2015
    Local Moving (under 50 miles)
    Verified Review
    Well, the men arrived as promised but did not have proper equipment to move a piano. This was especially annoying as I had already confirmed twice with the company that they could move a piano. Also, the movers and their truck did not have any identification, making the whole situation appear very unprofessional. Finally, the company only had a minimal insurance policy for damage that they may cause during the move (.60/pound!) we could not agree to all of the above, so we cancelled the move on-the-spot.
  • Majed A. Aug 7, 2015
    Local Moving (under 50 miles)
    Verified Review
    They broke my desk and damaged a lot of my stuff. It took them almost 8 hours to move me to a nearby neighborhood. Very unprofessional, inexperienced movers.
    RMS M. Aug 7, 2015

    I apologize about your experience with our moving service. After reviewing your move we found that you original booked your move as a 1 bedroom apartment and when the mover arrived you had a two bedrooms apartment. This is why your moved lasted 6 hrs instead of the 2-4 hrs that you were quoted. You did not chose to get the full coverage insurance nor were there any damages listed on you moving documentation. Again, I apologize for you experience. Our goal is to satisfy our customer by making moving simple. If there is anything I can do to make your experience any better, please let me know. Malcolm

  • James K. Aug 5, 2015
    Local Moving (under 50 miles)
    Verified Review
    The guys did great. Showed up on time, moved everything with no damage, and were done ahead of schedule. Would definitely recommend Rogers.
  • Jaclyn R. Aug 5, 2015
    Local Moving (under 50 miles)
    Verified Review
    I recently hired Rogers Moving to move apartments in Chicago. They were very reasonably priced, and could not have been nicer! They completed the job quickly and efficiently!
  • Brett B. Aug 4, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Nancy L. Aug 4, 2015
    Furniture Moving and Heavy Lifting
    Verified Review
    When moving the worker were very nice. When delivering the furniture to the new address they put a huge scratch on one of the hardwood doors. Since I signed a contract that they are not responsible for broken items I still feel that the door should be repaired by them. I didn't report this to them only called because the hardware to my bedroom set is missing.
  • Al M. Aug 3, 2015
    Local Moving (under 50 miles)
    Verified Review
    Great job..fast,efficient, and diligent. Al,Laquintion,and Tone great workers. Thank You Rogers Moving Services
  • Richard P. Aug 3, 2015
    Local Moving (under 50 miles)
    Verified Review
    The crew was very friendly and flexible, but there were several avoidable complications. One, the truck was too small for myself and my furniture. Two, I got weird texts afterward complaining the crew was "cheating" someone. Three, the check I paid with was returned to me for no apparent reason. That said, everything eventually got there, in one piece. No broken glasses or anything.
  • Meghan M. Aug 3, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Casha J. Aug 2, 2015
    Local Moving (under 50 miles)
    Verified Review
    Very fast. Very friendly. Definitely professional
  • Nigel R. Jul 31, 2015
    Local Moving (under 50 miles)
    Verified Review
    Would definitely recommend them to everyone I know. Can't beat this price and this service. The moving experience is stressful enough and they left me worry free. Thanks Rogers!
  • Sean D. Jul 31, 2015
    Local Moving (under 50 miles)
    Verified Review
    Fast movers, but misplaced some small items
  • Jeff C. Jul 31, 2015
    Local Moving (under 50 miles)
    Verified Review
    These guys were nice, on time, and worked hard. But 2 neighbors complained to them that they should be moving up the back entrance and they never told us about it. We found out the day after from our landlord. That same day I was repairing and painting stairwell walls that they damaged pretty good.
  • Jacob S. Jul 28, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Sean K. Jul 28, 2015
    Local Moving (under 50 miles)
    Verified Review
    Awesome job done by Julian, Melvin, and Isaiah! They were on time, very courteous, polite, and professional. They went above and beyond my expectations, and I'm very glad they were able to help me with my move to our new home. Would highly recommend!
  • Daphne M. Jul 28, 2015
    Local Moving (under 50 miles)
    Verified Review
    Terrible. Would not recommend to anyone. Dropped our expensive washing mashing and offered us $130 to cover the damage. Movers were slow. Got truck stuck in neighbors yard and billed us for the time and will not reimburse for the damage. Please do not support such unethical businesses!
    RMS M. Jul 28, 2015

    Hi Daphne, I apologize about your experience with our moving service. Our policy states if anything is damaged, lost, or stolen, we will reimburse 60 cents per pound. Your husband wanted to help while moving the washing machine. In the process, the side of the washer hit a wall, and it was scratched. Even though our movers were not solely responsible for that damage, we will still reimburse that amount. Again, I apologize for you experience. Our goal is to satisfy our customer by making moving simple. If there is anything I can do to make your experience any better, please let me know. Alexander

  • Dave N. Jul 28, 2015
    Furniture Moving and Heavy Lifting
    Verified Review
    Hard working guys and they came on time.
  • Kipp C. Jul 26, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Bornali B. Jul 25, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Satoria B. Jul 23, 2015
    Local Moving (under 50 miles)
    Verified Review
    Rogers Movers were fantastic they did a great job. They were on time and extremely friendly. I moved a four bedroom house with a lot of stuff. They wrapped everything and everything was brought in the original shape. They communicated well and moved everything in the appropriate rooms. I would use them again and refer to anyone moving. Also ChKrista in the office was awesome!
  • Brian N. Jul 23, 2015
    Local Moving (under 50 miles)
    Verified Review
    You might as well throw your furniture away because by the time Rogers Moving Service is finished; it will mostly be broken. The movers showed up on time with a truck that had "Sasquatch Movers" painted on the side. One of the movers told me Rogers bought it used and that it didn't have headlights so they had to finish the moves before it got dark. The three movers just threw stuff in the truck in piles. They put my dining room table in the truck on it's side rather than on it's legs. One mover climbed over my stuff an while standing on the legs of my dining room table broke them off. They have refused to give me claim forms or a receipt for payment for the move. At the end of the move while I was taking pictures of my broken dining room table which they had placed face down on the blacktop driveway they explaines that they had a new rule and can not take checks. So I paid with my credit card despite the 3% service charge just so I have a record for payment because it seems like I will have to sue to get compensation for my broken dining room table and destroyed cherry wood living room end tables. I would suggest hiring a different company. Or just chucking your furniture in the river and buying new stuff.
  • Ceyda E. Jul 23, 2015
    Local Moving (under 50 miles)
    Verified Review
    This was such a fantastic and smooth move! Melvin, David and Neako were the fastest, most efficient and friendliest helpers. They got the job done in less than 2 hrs. This was my first move in Chicago and I would HIGHLY recommend Rogers. Also, Christa at the administrative office has been extremely helpful throughout. Thanks!!
  • Robert S. Jul 21, 2015
    Local Moving (under 50 miles)
    Verified Review
    Overall they did a good job. We've found a few nicks and things as we unpack but nothing major. They were fast and courteous.
  • Therese H. Jul 17, 2015
    Furniture Moving and Heavy Lifting
    Verified Review
    Two of three movers took care and worked hard vs the third much older and clearly not mentally or physically capable of this work who chipped wood of three different pieces of furniture and caused cement sidewalk scrapes on sides of leather couch which was not properly wrapped....it was so difficult to keep the older guy from damaging goods my adult son and u had to help him pick up furniture and boxes and move just as much ourselves at the other end of job to do damage control and finish the job before it went into double the time it should have taken. Very disappointed we were stuck with this slacker and he clearly made the two younger movers jobs twice as hard. Never would I use this outfit again!
  • Emma R. Jul 15, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Cristina M. Jul 14, 2015
    Local Moving (under 50 miles)
    Verified Review
    Super fast and professional guys. They were able to get my one bedroom apartment down three flights of stairs and moved into my new apartment in exactly two hours. It was my first time using movers and I can never go back. Definitely using Rogers Moving Services for my next move! Shout out to David, Norris, and Isaiah for all of their hard work!
  • Megan G. Jul 12, 2015
    Local Moving (under 50 miles)
    Verified Review
    Overall experience was good. Setting up the whole process was easy and timely. They moved all of my fragile items with care and wrapped everything to protect it. Total cost was was a little more than expected just because I didn't realize it would take so much time but I have a lot of stuff! :) overall very pleased!
  • Meredith L. Jul 10, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Kylie R. Jul 9, 2015
    Furniture Moving and Heavy Lifting
    Verified Review
    3 hours late, I had 4 items damaged, move took 6 hours for a 3 bedroom and though they started strong, eventually they lost momentum. Manager came and only gave $100 off, somethings were left behind because they wanted to make a second trip(so we had to go back and move them the next day ourselves) and I never did get my email receipt. I gave them 2 stars only because the 3 movers were very courteous and remorseful when the damage was discovered. It wasn't the best moving day!
  • Joe R. Jul 8, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Brent L. Jul 8, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Bhakti G. Jul 7, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Steven N. Jul 6, 2015
    Local Moving (under 50 miles)
    Verified Review
    Grew job! Fast, gteat price, hard working!
  • Alyson H. Jul 2, 2015
    Local Moving (under 50 miles)
    Verified Review
    I would give them 2.5 stars if I could. They 3 men were quick, professional and extremely nice. They did go above and beyond when they ended up making 2 trips and in figuring out a way to move my deck table. If I didn't have nice furniture or didn't care about the walls of my home, I would hire them again. The problem is that they broke one of my tables from a move almost 2 weeks ago and I have not heard from anyone about my reimbursement of my beautiful Crate and Barrel table. In addition, after going back to my old apartment that I moved out of, the walls were completely scraped up and I hope that I get my rental deposit back. Moving is stressful as is, adding a broken table and torn up walls does not help things.
  • Brijesh P. Jul 2, 2015
    Local Moving (under 50 miles)
    Verified Review
    The movers were professional. They got to my place on-time but it took them sometime to figure out where the loading dock was located even though I had sent an email to their company with specific instructions. Even with delayed start, they were able to move all of my furniture out of my place just under 2 hours, which is very impressive. Their moving equipment (trucks) is very old and i also saw the driver scrape the truck twice against the other moving truck and rail guard and it seemed like one of the drivers was not used to driving big uHaul truck. They did cover my furniture with cloths and made sure it was secure. All in all, for the price they are charging they did a fantastic job and there were no major dings to my property.
  • Gibi G. Jul 1, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Kevin R. Jul 1, 2015
    Local Moving (under 50 miles)
    Verified Review
    Would recommend to anyone
  • Jessica M. Jun 30, 2015
    Local Moving (under 50 miles)
    Verified Review
    It was a rough start due to rain however the manager, Alex quickly sent another set of movers to my house to conduct the move. The new set of movers were wonderful!
  • Michael C. Jun 29, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Scott P. Jun 28, 2015
    Local Moving (under 50 miles)
    Verified Review
    The entire experience was phenomenal! Our team was willing to start early and arrived precisely on schedule. We had a tough move that took longer than anticipated, but Calvin, Melvin, and Antonio ( I hope I remembered all the names correctly!) were extremely professional, respectful, patient (during our last minute packing), and SUPER FAST! And the rate fit our budget perfectly. Thank you so much, Rogers!! Can't recommend this organization highly enough!!
  • Rebecca S. Jun 27, 2015
    Local Moving (under 50 miles)
    Verified Review
    So nice and helpful!! Would use again!
  • Taylor P. Jun 24, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Graeme L. Jun 23, 2015
    Local Moving (under 50 miles)
    Verified Review
    Although we didn't go through Rogers, they were very courteous and friendly when I initially called to setup a moving job. Very friendly and professional company. If didn't have a tough home sale/ purchase situation; would've used them.
  • Evan J. Jun 22, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Malikah H. Jun 22, 2015
    Furniture Moving and Heavy Lifting
    Verified Review
    I liked that they sent three movers. Their ability to disassemble and assemble was very helpful. They were also very flexible.
  • Shirley W. Jun 22, 2015
    Packing and Unpacking
    Verified Review
  • Dan C. Jun 19, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Jeffrey O. Jun 18, 2015
    Local Moving (under 50 miles)
    Verified Review
    We did a short move within the Lakeview neighborhood of Chicago with a LOT of boxes--many of them loaded down with heavy books. Travel time was almost nonexistent, but the rest was completed in a little over 4.5 hours. The three movers who helped us unload everything were Johnny, David, and Earnest. These guys were excellent--diligent, very friendly, and complete professionals in whom I have complete confidence. Nothing was broken or damaged in any way--including china, electronic devices, and personal paintings which were literally priceless. The scheduling was off, as we called to confirm 2 days in advance, but because we missed their call a day in advance they cancelled our reservation, which was annoying. Things got even trickier when flash flooding trapped our entire belongings on the truck for the night because they were unable to immediately unload it. Johnny and David personally vouched for our belongings and promised to return first thing the next day, weather permitting. They were true to their word and Johnny kept a very honest record of the clock the whole time. Highly recommend these guys.
  • Teddy W. Jun 18, 2015
    Local Moving (under 50 miles)
    Verified Review
    The guys at Rogers were fantastic. We were in communication before, during, and after we completed our move. The movers themselves were professional and courteous, wrapped all of our fragile items like glass, TVs, etc... professionally with care. Nothing was damaged - property nor belongings. They moved us in under four hours, and were great to work with. Their hourly rates are also far less than other popular Chicagoland moving companies', so we were happy to tip the guys generously for their hard work. We will 100% be recommending them to our city-friends and family who might be looking for a move.
  • Michele L. Jun 16, 2015
    Local Moving (under 50 miles)
    Verified Review
    The guys were great and very helpful!
  • Mark M. Jun 16, 2015
    Local Moving (under 50 miles)
    Verified Review
    I hired two crews for the same day, one to move me and one to move my fiance. Both were 3BR townhomes moving into a SFH. Both crews arrived on time, were very polite and professional. The difference was that my crew took nearly four hours longer to make the move, even though the homes were roughly the same contents. I think they were really young and struggled to disassemble and reassemble my furniture. All of our furniture was wrapped and protected well, however my dining room table was slightly damaged during the move. Overall, it was a pretty good experience and would consider recommending them to others.
  • Rachel M. Jun 14, 2015
    Local Moving (under 50 miles)
    Verified Review
    My roommate and I had a great experience with Rogers Moving Services! We hired them to load and unload our own truck. The crew was flexible, friendly, and communicative. We didn't think everything was going to fit in our truck, but they did an awesome job of loading everything carefully and very well. We would hire them again!
  • Scott Z. Jun 12, 2015
    Local Moving (under 50 miles)
    Verified Review
    They were very polite, efficient, careful with the things I marked as fragile. I would recommend this company to anyone moving.
  • Ellen B. Jun 11, 2015
    Local Moving (under 50 miles)
    Verified Review
    Did not hire them.
  • Christina B. Jun 10, 2015
    Local Moving (under 50 miles)
    Verified Review
    I had a pleasant experience with my move with Roger Moving Services. They got the move done on time and disassembled and reassembled my furniture. They were very careful with all my furniture and made sure i was satisfied.
  • Rob C. Jun 9, 2015
    Local Moving (under 50 miles)
    Verified Review
    Great job! Arrived early, moved quickly and no damage done to anything. Would use again and recommend to friends.
  • Edith M. Jun 8, 2015
    Local Moving (under 50 miles)
    Verified Review
    Rogers Moving Services were timely, professional, efficient, and polite.
  • Edy H. Jun 8, 2015
    Local Moving (under 50 miles)
    Verified Review
    I loved the movers Norris and Dontrel that had helped me move my items. They had worked in a quickly manner and made sure my items were moved safely with adequate care. As for the company they (the managers) first gave the movers the wrong address and ended up at the drop off spot instead of he pick up spot I gave them initially. Then when we got finish packing to start the truck up to drop the items off the company had supplied the movers with a truck that wasn't functional. It literally shut down on them before we could even move anything. Not only that they had to use my car to try to charge the truck. As with the manager was going around in circles which took forever to get a hold of him. What should of been a hour move took about 3 1/2 hours and almost made me late for work. On top of the manager was going to charge me full price for a situation that was there mistake. The movers had to talk the manager down the price telling him it wasn't fair to the customer to charge me full price. This is the reason for the less stars and I know next time to pay extra to get better quality service cause that was ridiculous and uncalled for. They should had made sure they have their movers a truck that was operable before coming. I will NOT recommend this company cause if it happened too me it can happen too you. As for the movers Norris and Dontrel I thank them for helping me out with the situation and working together to provide me the best service. Management at this company sucks!!!
  • Casey P. Jun 6, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Mayur K. Jun 6, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Danielle B. Jun 3, 2015
    Local Moving (under 50 miles)
    Verified Review
    We hired Rogers Moving Services to help us move apartments in Lincoln Park. We were blown away when everything was moved in just two hours. The men who helped us move were kind, fast, and very efficient. In order to move our things, the men had to go up and down a LOT of stairs and they did so with no complaint. Nothing was damaged in the process. I was expecting the move itself to take a good portion of the day, but I was thrilled when I was able to spend my entire afternoon unpacking because RMS freed up so much of my time. The only area for improvement I would suggest is making sure scheduling does not fall through the cracks on RMS's part. About a week and a half prior to our move, we used the online scheduler to book the services and even called RMS to confirm the appointment. We called again the morning of the move and were told that we were not on the schedule even after we had previously confirmed over the phone. However, the gentleman we spoke to made some calls and was still able to arrange a crew for our original time slot, so ultimately the problem was solved in a manner that was very pleasing to us. I would highly recommend RMS to anyone in need of moving services!
  • Danielle D. Jun 3, 2015
    Local Moving (under 50 miles)
    Verified Review
    Rogers Moving Services helped my husband and I move from one 2-bedroom apartment to another on the north side of Chicago. The three guys that showed up were professional, very friendly, and worked very efficiently. We had some heavy boxes and furniture, and never once did they complain or stop for a break! All of our furniture was neatly wrapped and organized, and made it to our new place without a scratch or broken item. I'd recommend this moving company to anyone looking for a decently priced and efficient move.
  • Jessica E. Jun 2, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Margaret U. Jun 2, 2015
    Local Moving (under 50 miles)
    Verified Review
    I was told that my move would be a maximum of 4 hours. They did not have tools to take off certain things so we had to go to ace for the a screwdriver. They said they would shrink wrap everything they did not. Laptop screen broke during our move, broke our bookshelf and hit a patked cars mirror. They did take off that time the cops where there but took more time unpacking than it should have. A lot of time was spent woth them standing around. Only one person was in hime taking boxes out most of the time. Very polite workers but not oglrganized on how to move stuff. Tooke then over 630 hours which they did take off 130 hours for the accident. Have not gone through all my boxes and scared there is more broken.
  • Hayward P. Jun 1, 2015
    Local Moving (under 50 miles)
    Verified Review
    The movers were scheduled between 7-8am, and the three young men showed up at 7:30am ready to get to work. They were very careful with our belongings and very respectful as well. Everything was moved smoothly without damages. The one con is that, considering there were three movers, I would have hoped the moved could have been accomplished in less than 7 hours. However, overall their services were very good.
  • Cori C. Jun 1, 2015
    Local Moving (under 50 miles)
    Verified Review
    Movers worked very diligently. They attempted to take care of my furniture by padding and wrapping. They, however, were not quick or efficient. This relates directly to sending me workers who had 3 other large moves the same day and were already exhausted. And of course the perfect storm of crappy weather and 3 flights of stairs without an elevator. But comparatively in similar weather conditions my first move to this apartment took half the time with two movers and was half the cost.
  • Mathew O. May 26, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Aruna R. May 25, 2015
    Local Moving (under 50 miles)
    Verified Review
    The three guys who came were wonderful to work with. They did everything we asked for and more. Very careful with our furniture and went above and beyond our expectations. Our move took about 12 hours and they did not even stop for lunch. Arrive on time. Will definitely use these guys again.
  • Cathy B. May 24, 2015
    Local Moving (under 50 miles)
    Verified Review
    The 4 gentleman that moved our belongings were FRIENDLY and HARDWORKING -- no doubt about it. With that said though, I believe the company as a whole needs focus on upgrading moving techniques and equipment. Especially if they want to be known as a 5 star professional moving service. Knowing that our belongings were VERY heavy and a lot of stuff, the movers just couldn't do a superb job with the resources/knowledge they had on hand. I know we signed a contract that property could be damaged while moving. But Man! BIG bummer at how much stuff got banged, scratched and dinged. Best of luck RM, I feel you will rise to the challenge.
  • Molly E. May 21, 2015
    Local Moving (under 50 miles)
    Verified Review
    Rogers Moving Services was friendly, efficient and professional! Scheduling and customer service were easy and transparent. Theirs was the best rate I received and they honored the online quote. My move was the last of the day, and because they arrived late, they added an extra guy at no extra charge to get the job done. We inadvertently left some hardware on the truck, but got it back to me within 24 hours.
  • Ty R. May 19, 2015
    Local Moving (under 50 miles)
    Verified Review
    Overall, I had a good experience with Rogers Moving Services. Highlights in my opinion were: they were on time, very strong, understanding, polite, and two of the workers were careful. Areas of improvement: All workers should care enough to properly secure and move items from the home to the truck with minimum damage. Of the three men that were sent, one of them didn't seem to have any regard for our belongings and as a result a few items were scratch and broken off.
  • Ericka B. May 18, 2015
    Local Moving (under 50 miles)
    Verified Review
    This was a 1BR move just to the building next door. The 3-person crew arrived on time and the foreman was very professional, but this wasn't a great moving experience. Their pace was overall pretty slow compared to other moving companies I've used, especially since I wasn't moving that much stuff. If the foreman wasn't giving specific directions to the other two guys, they would basically stand around and wait to be told what to do. I was helping carry stuff myself because I could see how slow the process was going, and even with my help, this move took longer than my last move in Chicago - and that last move included drive time across the city! I ended up with some scratches on my bedroom furniture. I also ended up with some wall damage in my new unit, since they tried to move in a couch that simply wasn't going to make it around the hallway corner. Not their fault that the couch was too big to make it in - but I would expect a moving company to be able to assess that and let me know, rather than try to force it in and damage the walls in the process.
  • Paige D. May 18, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Natasha T. May 17, 2015
    Local Moving (under 50 miles)
    Verified Review
    They are fast and efficient and will not waste your time or money. However, although their ad indicates that they use blankets to protect furniture, that was not my moving experience as some of my furniture was damaged.
  • Sam S. May 17, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Karolina H. May 15, 2015
    Local Moving (under 50 miles)
    Verified Review
    Because it rained the move had to be postpone to the following day, which they offered a discount. They kept me informed when they would be arriving. There was no damage to my property. Overall it went well.
  • Shannon R. May 14, 2015
    Local Moving (under 50 miles)
    Verified Review
    Overall the price was okay but it could have been better. There was one mover that was, to put it nicely, quite "chill" - picking up one light item and walking three flights down and then up again. Whereas another mover was quite focused and showed urgency! We had a small garage of "stuff" to move into storage and then our bigger furniture. It shouldn't have taken three hours when we moved five houses away on the same street. In addition, both my coffee table and dining room table were scratched quite noticeably and when this was mentioned, there was no comment. Overall I wasn't too impressed. I will say that phone communication was great and the one mover really stood out and all three men were very polite and kind!
  • Jawad H. May 13, 2015
    Local Moving (under 50 miles)
    Verified Review
    They were very careful and diligent in wrapping, but were kind of slow despite having 4 people. For a job that should have taken 4 hours it took 6.
  • Lauren C. May 12, 2015
    Local Moving (under 50 miles)
    Verified Review
    Norris and Hakim helped us move about a month ago, and they were phenomenal! They got the job done quickly and very efficiently with no damage to our personal property. Thank you for making our move as easy and stress-free as possible, and at an extremely affordable rate!
  • Desiree T. May 11, 2015
    Local Moving (under 50 miles)
    Verified Review
    Awesome service ! 3 men and truck was perfect ! Even though is was raining a bit they got the job well done ! With no injuries or broken items ! Within a 3 hour time frame. Thanks again guys all 3 of your was wonderful !
  • Sarah R. May 10, 2015
    Local Moving (under 50 miles)
    Verified Review
    These guys had such an amazing attitude. It was truly a pleasure to use their service. It took them from start to finish 2.5 hrs to move my large studio apartment from Lakeview to the west loop. They were So helpful and positive. Couldn't ask for better. The price is unheard of for the quality of service.
  • Anthony A. May 5, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Ash M. May 4, 2015
    Local Moving (under 50 miles)
    Verified Review
    The staff was great, efficient, and courteous. They took care with my belongings and wrapped fragile items to protect them. They came in under the quoted amount as well and they worked very quickly. I would definitely use them again in the future.
  • Kaveh K. May 3, 2015
    Local Moving (under 50 miles)
    Verified Review
    Fast, professional, and friendly. Will absolutely use again.
  • Taylor W. May 3, 2015
    Local Moving (under 50 miles)
    Verified Review
    They were extremely speedy getting things out of my apartment, but took their time unloading at the new place. One of my dresser drawers broke beyond repair on the drive over so I had to relocate some clothes... Also we lost a rug somewhere along the way. Still, the 3-man staff I got were prepared and friendly, so even though I didn't get everything over unscathed, the process was relatively stress-free.
  • Felicia H. May 2, 2015
    Local Moving (under 50 miles)
    Verified Review
    Rogers moving company did an excellent job with our relocation. Their employees were kind, careful, mnanerable, and swift! I'd use and recommend them again!
  • Bria Y. May 2, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Kathleen K. May 1, 2015
    Local Moving (under 50 miles)
    Verified Review
    Rogers Moving Services were awesome! They were on time, polite, efficient and more than helpful with certain things I could have moved myself. They had all the plastic wrap and padding for my furniture and everything stayed in tow! And a great price! Would definitely use them again :)
  • Matt K. Apr 30, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Barb G. Apr 29, 2015
    Local Moving (under 50 miles)
    Verified Review
    very professional and freindly movers will use them again
  • Kristen D. Apr 27, 2015
    Local Moving (under 50 miles)
    Verified Review
  • BJ M. Apr 27, 2015
    Local Moving (under 50 miles)
    Verified Review
    Rogers moving service was fast and did great job
  • Laura A. Apr 27, 2015
    Local Moving (under 50 miles)
    Verified Review
    I used Rogers Moving Services after receiving the quote via Thumbtack. At first I was hesitant as they were a smaller name. However, I was EXTREMELY satisfied with their services. They were prompt and efficient. All three men were kind and thoughtful with all of our possessions. I would highly recommend this company to others.
  • Kyle M. Apr 27, 2015
    Local Moving (under 50 miles)
    Verified Review
    got 3 guys for 2 hours, 250 with truck and travel. we were in the last part of the move, they worked extremely well, took our directive and took care of the things we had. would use again and saved us a lot of trouble
  • Erin P. Apr 27, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Kemi O. Apr 20, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Stanley M. Apr 20, 2015
    Local Moving (under 50 miles)
    Verified Review
    At first I had 2 movers on Saturday 4/17 waiting for the building manager to let us into an apartment to move my stuff but the guy didn't show up. The 2 movers/gentlemen were very patient and very very prompt in showing up to take care of me. But they had to leave because of the building manager. However on Sunday 4/18, 2 more guys showed up promptly to take care of me. They also were patient, even though the management guy showed up a little late, they got the job done. All in all, the gentlemen from Rogers Moving were very kind and responsible and they took care of me. Both crews were very professional too. Finally, the customer service gentleman at Rogers(don't remember his name) was great too. He was very professional and was a big help also. Thank God for Rogers Moving being there for me at such a short notice.
  • George B. Apr 19, 2015
    Local Moving (under 50 miles)
    Verified Review
    Very good moving service. The customer service is very kind and curtious. The movers where very professional and got the work done in a timely manner. They stack neatly and put my furniture in its designated spots. Nothing got destroyed or broken. I would recommend them to anyone needing movers
  • Rohit T. Apr 15, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Vishali R. Apr 10, 2015
    Local Moving (under 50 miles)
    Verified Review
    Absolutely a great company with excellent customer service. Professional and super friendly movers who are polite, courteous,punctual and hard working. My move was completed in no time and the price was a lot cheaper than what I had in budget for my move. Now I have the extra cash to go shopping for myself...yay! Thanks ROGERS team for an awesome job!
  • Robert M. Apr 7, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Noah P. Apr 2, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Monica P. Apr 1, 2015
    Local Moving (under 50 miles)
    Verified Review
    Excellent service! The two gentleman arrived early, which was great. They were fast and very professional. Will definitely use again in the future.
  • Jonathan B. Mar 30, 2015
    Local Moving (under 50 miles)
    Verified Review
    Fantastic job. Drivers were punctional.very efficient and friendly.We completed my move in 2hrs. If you're in the market to hire movers .this is the company.
  • Cicely N. Mar 30, 2015
    Local Moving (under 50 miles)
    Verified Review
    They were wonderful!!!! Found them last minute, Their price was reasonable especially for needing them 2 days before my move. I was a little hesitant booking them online but after reading over their reviews I went ahead. They showed up on time(7am mind you)! They were very professional and even called their supervisor after reviewing our items, and got us a 3rd mover over within an hour or so. And it was less than 20 dollars and hour extra. They took care of all of our items with plastic wrap and blankets. They put our furniture back together at the new place exactly where and how we wanted it, even moving things a second time to get it just how we wanted. They only thing I can say that they could have done better is to quote the price of additional moving guys so we could have made the decision to get extras up front, but other than that It was a wonderful moving experience
  • Mannoge R. Mar 29, 2015
    Local Moving (under 50 miles)
    Verified Review
    Punctual, professional, great service for a great price Highly recommend them!!!!
  • Rahil K. Mar 28, 2015
    Local Moving (under 50 miles)
    Verified Review
    Antonio and Evan were awesome! I'm going to recommend Rogers Moving Services to all my friends!
  • Karen R. Mar 28, 2015
    Local Moving (under 50 miles)
    Verified Review
    Very prompt despite the snowy day! The move required 3 stops and they navigated it easily. Very pleasant to work with!
  • HFI C. Mar 27, 2015
    Local Moving (under 50 miles)
    Verified Review
    I am in between on these guys. Good people hired, didn't send out enough people and had someone new being trained, so took much longer. They made up for it by sending out another truck and two other guys to help get it done which I was appreciate of. However, they damaged my new dining room table, which is why I ranked them at a 3. Hope they follow up to take care of it.
    RMS M. Apr 3, 2015

    Hfi, Sorry about dining room tableThe claims department will be sending someone out in the next few days to look at your table or give you a reimbursement check. The crew we sent you was an experience crew. One workers is just really helpful.

  • Paula P. Mar 22, 2015
    Local Moving (under 50 miles)
    Verified Review
    They were great! I had some very expensive items. They were very sensitive to my needs! They were thorough, courteous, and on top of that they got the job done very quickly! If possible I will be using them again and I will be recommending them to others!
  • Chandray S. Mar 22, 2015
    Local Moving (under 50 miles)
    Verified Review
    The workers arrived on time and displayed an excellent work ethic. They were polite, efficient, and took directions very well. They took great care and precautions to ensure all of my furniture remained in good condition. There were no scratches or dents! I would highly recommend their services.
  • Monica H. Mar 18, 2015
    Local Moving (under 50 miles)
    Verified Review
    The service was great. The team was running a bit late but atayed in communication with me with regular updates.
  • Pathmini R. Mar 18, 2015
    Local Moving (under 50 miles)
    Verified Review
    I have been calling movers a week or so prior to my move date. I got in touch with Rogers Moving Services two days before my move.I was a nervous wreck already about my move.Thank god I called Rogers.They gave me the BEST quote from everyone I contacted. They responded to my email immediately with a quote and called to clarify my questions and book the move. I spoke with Alex who was just AMAZING. He was super friendly, explained everything in detail and asked if I had any questions then I can call them anytime. My move went great. They came on time and called me to keep me posted that they are on the way and will reach shortly. They did an awesome job. Very efficient, friendly,punctual and quick movers.I gave them an accurate list of my furniture,boxes, and all the items so I can get an accurate time range. I am glad I did because they finished my move as they had quoted me. I would recommend them and definitely started talking about them to my family and friends who are moving because I was super happy with my move. Best decision ever!
  • Kara L. Mar 15, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Kenya S. Mar 11, 2015
    Local Moving (under 50 miles)
    Verified Review
    I called Rogers Moving Service last minute to see if I can get them to move my 2 bedroom apartment and also get things out my sotrage because another company cancelled on me. Not only were they able to do the move but they did it in a timely matter, moved my furniture with care. I was very pleased with the men. I will recommend them to anyone.
  • Kevin K. Mar 10, 2015
    Local Moving (under 50 miles)
    Verified Review
    I ordered these guys to arrive around noon on a Sunday a few weekends ago. I called at noon to see if they needed help finding the place and was told they wouldn't arrive until 1:30 p.m. At 2:00 p.m. I called and no answer. Called every 15 minutes. I get a call from the manager close to 3:00 who tells me that his staff are busy with the prior place and he isn't sure when they'll arrive. He offered a 40% discount, but he couldn't confirm when they'd arrive. I told him to forget it. Arriving close to the agreed upon time is required when someone is orchestrating a move to a new city.
    RMS M. Apr 3, 2015

    We at RMS apologize for the unfornate situation the day fo your move. We are truly sorry and would like to offer you two hours of free moving service.

  • George R. Mar 3, 2015
    Local Moving (under 50 miles)
    Verified Review
    They severely damaged my dining room table because the movers didn't know how to maneuver through a door. Over the last 25 years this table was moved from Kentucky to Vermont back to Kentucky and then to Chicago without a scratch and now it is probably can not be restored to it original condition. They were very nice at the time of the move but have not responded to my complaints. Also they were suppose to arrive around 8 am. They call to postpone to noon and showed up at 1:30. I question many of the positive reviews about this company.
    RMS M. Apr 3, 2015

    George, We were able to accommadate your date change for your move. We were experiencing some issues with one of your truck the day of your move. We also looked back on the paperwork and it doesn't say anything was damaged. We will follow up with you today regarding this issue. Thanks, Rogers Moving Services,LLC

  • Alma V. Feb 28, 2015
    Local Moving (under 50 miles)
    Verified Review
    Guys were very polite. My reason for giving them 3 stars instead of 5 is because they were 2.5 hours late if i recall correctly. I had originally requested 8 a.m start time. Well the guy i communicated with via email pushed the 7am time because it was open. So i agreed. Got my kids up super early to get them ready for school so I could be ready to meet with the movers only for them to call to say they were running late. Supposedly an accident on the highway at about 7:30am. Im sorry but if you are suppose to be somewhere at 7 you dont leave ur place at 7. Unless you can teleport then yes you are going to be late. I have to say the move went rather quickly because i had everything ready just to be picked up and set on the truck. Again the guys were polite, they were pretty satisfactory for the amount I paid. They would've received 5 stars from me had they been there on time. Due to their tardiness I was late for other appointments throughout the day and had to cancel 2 other ones. Shame on me for thinking they would arrive as scheduled. I would say if you are on a tight budget give them a call. Their rates are the cheapest I found but just make sure you leave time in case they are late.
  • John R. Feb 19, 2015
    Local Moving (under 50 miles)
    Verified Review
    Rogers Moving Services gets 5 star rating. I had some unfortunate circumstances and had to move out of my house the same day. I contacted Rogers Movers and they were able to accommodate my move last minute. They were on time, very polite and move really efficiently. They saved me a lot of money and time. They made a very stressful day so relaxing. None of my items were broken and set up everything in my house the way I moved out of my last apartment. The office staff Marcus and Alexander was great. They communicated very well and did a wonderful job setting up everything for my move. I will definitely recommend them to my friends and family. Lastly, I did get some quotes from some others companies but they just didn’t get a good vibe about their service and their rate were really cheap but you pay for you quality and I definitely got quality, Thanks again Rogers Movers and will use you if I decide to relocate again.
  • Nicholas E. Feb 12, 2015
    Local Moving (under 50 miles)
    Verified Review
    They did a great job, They were professional and very careful with our belongings but they were also fast. Didn't take long at all. I would absolutely use again.
  • Gloria L. Feb 8, 2015
    Local Moving (under 50 miles)
    Verified Review
    The movers were very careful in packaging, and my moving all of my furniture and boxes. I would highly recommend them.
  • Eileen M. Feb 1, 2015
    Local Moving (under 50 miles)
    Verified Review
    Marcus and Sean were great!! So fast friendly and efficient. We couldn't fit part of my couch up which is really sad but it was the apt fault not theirs. Need help with that!
  • Jason B. Jan 11, 2015
    Local Moving (under 50 miles)
    Verified Review
    Excellent work. Rogers was responsive to my messages and accommodating when the weather forced a change in my plans. The movers were personable and efficient. I would recommend Rogers to anyone. Thanks fellas!
  • Ross K. Jan 1, 2015
    Local Moving (under 50 miles)
    Verified Review
    Had my whole apartment moved and loaded in two hours. Incredibly efficient. I would definitely use them again.
  • Andy R. Dec 30, 2014
    Local Moving (under 50 miles)
    Verified Review
  • Takashi T. Dec 29, 2014
    Local Moving (under 50 miles)
    Verified Review
    The condo that I am moving in required Worker's Compensation insurance to the movers. I wrote this requirement when I applied, 30 days before my moving. Finally they told me they do not meet the condo's requirement,10 days before moving date. It is terrible.
    RMS M. Dec 30, 2014

    Takaski We apologize for any inconvenience this may have cause you. We would have loved to accommodate your move, unfortunately your condo association requirements are slightly different then the current insurance we offer. For your convenience we have emailed you a list of movers in your area based off your zip code. We hope this helps you. Thank you, Rogers Moving Services

  • Layla W. Dec 26, 2014
    Local Moving (under 50 miles)
    Verified Review
    I recently moved from a studio like apartment to a small one bedroom and used Rogers. The movers had a flat tire issue on their way in so they were 40 minutes late, but they did call in advance to let me know which was good. After the movers came they were super fast and cleared most of the big boxes and luggage in 15 minutes. Disassembling and Assembling furniture took them a little longer but overall they got it done in under 3 hours. My friends and I were really impressed. My friend who just moved with the help of a lot of friends said she would hire them if she moves next time.
  • Lindsey G. Dec 22, 2014
    Local Moving (under 50 miles)
    Verified Review
    I seriously dislike writing a negative review, but am so disappointed in my experience with this company that I think this time it's necessary. I waited for the movers' arrival during the 2 hour window they provided (11 a.m. to 1 p.m.). About 20 minutes after the end of that window, they still had not arrived. I called to inquire and was told someone would check on the issue and call me back. A half hour later, I was still waiting for a phone call so I called back. The person said they were behind and would now have to postpone my move until 4:00. I was moving from one high rise to another and had already booked freight elevator time for specific hours, so I had to call both buildings and convince them to make exceptions for me to be able to move my things in between other movers and the usual after-work busy time. The movers didn't show up until 5:45. Meanwhile, I began moving boxes down to the docking area to help expedite the process. It took the two movers more than 2 and a half hours to load the rest of the boxes and furniture from my one bedroom apartment, WITH the help of my friend and me. They spent a lot of time talking and bantering with each other which slowed them down. We did not arrive at the new apartment until 8:45 p.m., 15 minutes before the end of my reserved elevator time.The travel time between the two apartments took less than 15 minutes. My friend and I also assisted the movers in unloading the truck and moving things to the new apartment. The movers didn't finish until 10:45 p.m. So, for a one-bedroom apartment, which on average has, in the past, taken only 3 hours to move, took 5 hours. Had my friend and I not been helping, it would have taken so much longer. The strangest part of the day was that no one called to tell me there was a delay in the first place. They waited until I called and then informed me. They also suggested that I put my things in overnight storage so they could move them in the morning instead. This bothered me because it was as if I was inconveniencing them at this point, because it was Friday night and they didn't want to be working late. After this experience I requested a refund of half of what I paid. Considering my friend and I did a large portion of the work and the job took twice as long as it should have, I thought this was a logical and justified request. They told me they would grant my request and would send a check. 5 weeks went by and I hadn't received a check. I called and inquired and they said there had been a mistake and they had to reissue a check. That was 2 weeks ago, and I have yet to receive this refund. I will continue to call and email them, but am doubtful I will ever see the refund. I'm thoroughly disappointed and turned off by the way the situation was mishandled. It's too bad, because I chose this company based on great reviews, of which there are plenty. I can only hope that this horrible situation was an anomaly and that no one else gets treated this way.
    RMS M. Apr 3, 2015

    Lindsey, Sorry for the everything that went wrong during your move. We have refunded you 50% percent off of your move and offered you FREE moving service as well to make up for our mistake.

  • Maisha C. Dec 9, 2014
    Local Moving (under 50 miles)
    Verified Review
    I just used Rogers moving this past Sunday. It was my first time hiring pro movers and they did a really good job. Titus & Fred were my movers. They were prompt & professional, yet down to earth. When I first contacted the company, I had a lot of questions and wanted to make sure they could handle my job..and had also addressed the issues that I read about in a few of the other reviews. They answered all of my questions and had addressed the issues from past moves. The only area of concern I would say is somehow the number that they recorded on their end was my work number instead of my cell...so when the guys arrived 30-40 mins early, they could not reach me. I called for an ETA at the scheduled time and that's how we connected. So just double check that the cell number is what is being used. Otherwise, give this young company a chance. I highly recommend them. :-)
  • Carol J. Dec 1, 2014
    Local Moving (under 50 miles)
    Verified Review
    I haven't moved in 25 years but I've definitely heard horror stories! I can honestly say that Rogers Moving was a definite breath of fresh air! They were on time, professional and treated my furniture and belongings with extreme care! I will highly recommend using them. Thank you sooo much Alex, Fred, Antonio and soon to be Dad, Nico! Thank you! Thank you!
  • Alexis P. Dec 1, 2014
    Local Moving (under 50 miles)
    Verified Review
    The two movers were really fast and didn't waste anytime. I was impressed with how quickly they moved everything.
  • Martina S. Nov 10, 2014
    Local Moving (under 50 miles)
    Verified Review
    Rodger's team did a fantastic job. They wrapped all of my furniture items as requested and was gentle with all my items. I would use them again.
  • Cassie L. Nov 5, 2014
    Local Moving (under 50 miles)
    Verified Review
    My experience with Rogers Moving Services was great. The movers I had were extremely professional and got the job done quickly, without any damage. I was also pleased at the final total of my bill, very affordable. I would definitely use them again. I can't say enough about the movers. They worked hard and were polite to myself, family and anyone they ran into. It was a hard move as the building I moved into was on the third floor and no elevator. They made sure to take care of boxes marked fragile and put furniture back together for me. They are a great asset for Rogers Moving Services.
  • Partha R. Nov 3, 2014
    Local Moving (under 50 miles)
    Verified Review
  • Thomas Y. Nov 2, 2014
    Local Moving (under 50 miles)
    Verified Review
    Arrived promptly (actually arrived early after checking with me to see if this would be alright). Worked at a good pace, steadily but with care. Everything was wrapped well, including every square inch of my couch which was good because it was a squeeze getting that thing in. Movers were courteous as were office staff who coordinated. Would use them again. Rates were better than competitors, mostly due to the lower 'truck fee' that is a flat fee most movers charge.
  • Lenor S. Oct 31, 2014
    Local Moving (under 50 miles)
    Verified Review
  • Tina G. Oct 27, 2014
    Local Moving (under 50 miles)
    Verified Review
    I moved from a single family home to another in the same neighborhood today and was so impressed I didn't want to let days go by before leaving a review. Titus, Marcus and Byrd arrived early and started right on time. They were courteous, professional, quick and careful. They worked well together and went above and beyond to set things up for me the way I wanted at the new home. I highly recommend Rogers Moving based on my experience!!
  • Sarah K. Oct 12, 2014
    Local Moving (under 50 miles)
    Verified Review
    I was moving stuff from a 10'x10' storage unit into a 2 bedroom apartment. It was a 4th floor, with no elevator. The movers did a great job, were constantly moving, and great with communicating the entire time. They were very friendly, patient, and accommodating. This was my first time using movers, and I couldn't have been happier with the experience. I will definitely be calling on Rogers Moving Services for future moves! The only thing I would change is that they didn't mention the $25 transportation fee, which is nothing compared to other companies. However, it wasn't mentioned by them until I asked if there were any other fees. Glad I asked, but again, it wasn't a big deal.
  • Aracely G. Oct 1, 2014
    Local Moving (under 50 miles)
    Verified Review
  • Kevin S. Sep 30, 2014
    Local Moving (under 50 miles)
    Verified Review
    Rogers provided exactly what I was looking for! They arrived 5 minutes early, parked their truck at the back dock, and got to work. Everything was moved out of my old place quickly, and into my new place with time to spare. They were polite and efficient, and nothing was damaged. I would recommend to anybody who asks!
  • Megan B. Sep 29, 2014
    Local Moving (under 50 miles)
    Verified Review
  • Jason P. Sep 28, 2014
    Local Moving (under 50 miles)
    Verified Review
    Movers were very polite and helpful. Couldn't have done it without them.
  • Jennifer W. Sep 26, 2014
    Local Moving (under 50 miles)
    Verified Review
    First of all they were on time. The two guys who showed up introduced themselves to everyone at the house, surveyed what we had, and got to work. They were super quick, got to the drop off point in no time, and were in and out. Excellent, excellent service. Friendly, professional, and efficient. I will use them every time I move.
  • Shankar K. Sep 10, 2014
    Local Moving (under 50 miles)
    Verified Review
    Great guys...extraordinary service
  • Vanessa A. Sep 6, 2014
    Local Moving (under 50 miles)
    Verified Review
    I did a long distance move via a shipping co. & needed someone on short notice to move me from a truck about 20 min drive away to my apartment. Rogers Moving Services was able to schedule me to move the next day. The whole move took one hour, including drive time. (It is a one bedroom apartment.) Considering the move onto the truck took 2.5 hours (albeit in hot Phoenix), I am VERY impressed with Rogers Moving Services.

Q&A

What is your typical process for working with a new customer?
We love new customers and first impression is everything. Customers can either call our office and a representative will greet them with a warm welcome and walk them through the process of how to get a accurate quote or email us and a moving coordinator will answer there questions within minutes. Our booking process requires NO deposit and is very simple. Once booked 2-3 days before your move we give each customer a courtesy call to help prepare the for the big day
What education and/or training do you have that relates to your work?
We have been working in the transportation industry for 10 years relocating items for companies such as Harold chicken, Teach for America, Buy Buy baby, Best Buy, The container store and much more. All of our movers go through hours of training and mock mover to help prepare them and ensure that our services is delivered perfectly every time.
Do you have a standard pricing system for your service? If so, please share the details here.
All moves are based on the list of items that customers would like us to move. this helps us to determine the exactly resources that will be needed to satisfy the customer needs
How did you get started doing this type of work?
Rogers Moving Service was started to help college students afford to move
What types of customers have you worked with?
We have worked with Teacher for America, Related Management, House of Primadonnas, OakPark Apartments, Habitat, Select Express, CMS Trophies&Plaques, Illinois Title Loans, Harold's Chicken and many more
Describe a recent project you are fond of. How long did it take?
We help Teach for America transport books throughout the city of Chicago to Schools that needed the resources
What advice would you give a customer looking to hire a provider in your area of work?
Never go with the cheapest price reviews are clients best friend and always ask about coverage
What questions should customers think through before talking to professionals about their project?
All customers should go to Illinois commerce website to ensure that there movers are license and insured. Also we always recommend that a customer not just select a mover based on price and instead focus of he the quality of service. People hire mover to relive then of stress not to add to it. thats why our motto is "Moving made simple" and our system is set up to exceed and meet all exception and provide great customer service in the process