A Plumber Now

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About A Plumber Now

A Plumber Now is Chicago's preferred plumber that has been providing 24-hour plumbing and sewer services since 1988. We are the home of the "$65 off your choice plumbing or sewer service." We are open 24 hours a day and 7 days a week.

From plumbing repairs to plumbing installation, sewer repair, or drain cleaning, we really do it all. We have over 70 years of experience in the field. Our master plumbing and sewer specialist help solve your plumbing troubles in a timely manner. You never have to worry when it comes to a plumbing or sewer emergency. We are here to help and bring you affordable plumbing with outstanding service. We are well known for our one-hour-or-less super service. Count on us for all your plumbing and sewer needs; come and see the difference.

Call for your free estimate over the phone in seconds. Best of all, we charge no travel fee. Down below, you'll find a list of our services. Visit our website for more information and for special savings! We are licensed, bonded, and insured. We are family owned and operated.

We offer the following services:

* Pipe restoration, or repair
* Water heater repair or installation
* Sump pump and sewage ejector pump
* Bathroom remodeling and faucet repair or installation
* Flood control
* Valves
* Clogged drains
* Spigots
* Leak detection
* Basement water proofing
* Boilers
* Trenches and more

Never fear; A Plumber Now is near!

Location

Chicago, IL 60647

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Reviews

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  • 1/5 stars

    Stay away if you value your time, your money and your sanity.

    Despite what their website portrays, they are just a middleman - a dispatch of whatever plumbing school dropout is available to take the call. Even though this introduction service is not outlined on their website, it seems to be the core of their business plan. Oops, they forgot to be able to provide fast service. And then when their lackey showed up, he screwed us royalty just in time for Christmas.

    Let me tell you our story. We had a leaky external spigot to fix. I called A Plumber Now (APN) and left a message. My call was returned promptly and an appointment was made for the next day at 1:00pm. The appointment came and went. An hour after the plumber was to arrive, I called and left a message. Some guy who identified himself as APN called back and said he'll be by in two hours. Two hours came and went and then I called that plumber's cell phone. He didn't answer. Another guy called back and said he'd be out in a couple of hours. He made it out to determine that the majority of the work would need to take place inside the walls of the basement unit of our building. He killed the water, took a $500 deposit made out to "A Plumber Now" without giving the requested receipt and made an appointment with those unit owners for the next morning. One day blown and two people inconvenienced.

    The next day, that 10:00am appointment came and went. They showed up at 1:00pm. They ripped into the wall and stated that the piping had to be replaced all the way back to the water heater. We couldn't understand how that would be possible but we aren't plumbers so... The quote was for $3000. I complained and magically the price dropped to $2300. We bit the bullet and agreed stating that we'd need a fully itemized receipt. We got one from "Flow Rite Inc." and were told to write the check to that name.

    They did some work, not the work on the invoice however. Instead of replacing 10 feet of copper pipe all the way to the water heater, they replaced maybe 3 feet with a used, dented up, beat on, flattened piece of copper. The solder didn't hold and there was drip. They tried to putty that but it didn't work because it shouldn't. Then they put some teflon threading tape over it, left and I am sure you can see where this is going. That was day two without water and two people having lost their days.

    We called APN on day three. We left a message that we still had a leak. Tess, the APN phone rep, called the unit owner back apologizing and she sent another plumber. That plumber came out and was dumbfounded by the work. He said it was horrible. We showed him the itemized invoice and he concurred fully that we were not given anywhere near what the invoice promised. With that, he consulted with his boss (he was from yet another company that is dispatched by APN) and was told to not touch the job. He said we needed to call back Flow Rite. He left.

    We called the number on the invoice. "This number does not accept incoming calls by request of the owner" was the message. We called the plumber's cellphone. Voice mailbox was full. We left a message with APN that still hasn't been returned. We texted Tess and she said she doesn't know anything about that plumber. She saw our invoice courtesy of the second plumber and said it wasn't hers. Despite it being the invoice we got from the plumber she sent, she said it wasn't hers.

    We immediately put a stop payment on the $1800 but Tess had already cashed the $500 deposit. Remember, Tess doesn't know who the plumber (from Flow Rite) was that gave her our $500 deposit. She has yet to return any of our calls. She takes a lot of lunch breaks at all hours of the day. We never heard from Flow Rite again and good riddance. We had Rocket Plumbing out to clean up the mess. They did everything we needed, quickly, and for $822 out the door. Rocket was brilliant.

  • 5/5 stars

    I want to thank Tess and her team of plumbers . If you are looking for affordable plumbing call them. I have used them a few times. Since they installed my water heater. To this current time I calles at 4 am I kept smelling this funky odor and hearing a roaring sound which is what woke me up. I went to see it was coming from my basement, needsless to say I had water poop slug coveringy baent floor. Guess it was my pump they were out in 20 minutes thy got it working again. Saving me from having to get a new pump. I am glad I got my on call plumbers. I've recommended them to family , and friends who use them as well.

  • 1/5 stars Handyman Verified Review

    I hired this company to go and install a paper towel and toilet roll dispenser on 4/25/14. The company never showed up nor did they ever contact me or return any of my calls. I called my customer to make sure the work was done properly and everything was good and they responded with "No one has been here to install anything and we have been waiting for over a week. Very unprofessional company. Do NOT recommend them for nothing. All they had to say is they wouldn't be able to take the service call. Thanks for nothing.

Question and answer

Q. Why does your work stand out from others who do what you do?

A. It's our honestly and integrity people can feel right over the phone. Were making the plumbing difference happen bringing affordable plumbing to Chicago, with a company they can trust, all our work is guaranteed in writing. It's our promise to the ones that matter most, our customers with out them there would be no us, and as consumers ourselves we look out for you as if we were looking out for our family, we want to offer you the lowest plumbing price possible, with superior service! I had a customer once tell me "like a good doctor you need a good plumber, we have taken that to heart and will make sure we have you smiling by the time we leave, we can't see charging a travel fee, Your already paying for our services, why should you also have to pay for us to come to you, To A Plumber Now, that's not the way things are done sure the industry is a dime a dozen, but we really are on in a million . Were not your average plumbers we are your above average plumbers. Local Chicago Plumbers going the distance for our customers!

Q. What do you like most about your job?

A. The real difference we are making in people's lives with our unbelievably affordable prices. We really enjoy the different people we meet and the smile of relief on their face means a job well done. I like the long lasting relationships we keep with our customer's. When A Plumber Now was established in 1988 we made a promise to change plumbing like never before and were gladly doing it! we really mean business when we say "we want your business for a life time not just one time".

Q. How did you decide to get in your line of work?

A. My grandfather and my father used to ride around the streets of Chicago knock from door to door to see what plumbing & sewer work needed to be done, By the time I was 13 they thought it would be a good idea for me to get in the field. I was thrilled because even before I could walk I had the plumbers crack poking right out my diaper I'm told, ha ha made ya laugh, getting back I grew a passion even more learning the skills of plumbing & sewer. You can catch a little briefing by going to our website and check out our video. It explains a little more to heart.

Q. Do you do any sort of continuing education to stay up on the latest developments in your field?

A. our plumbers are constantly continuing our education to stay updated on the latest plumbing & sewer technoligies, we have been studying the field, for over 70 years. We have heating & air conditioning specialist as well. We are licensed electricians as well. We know as consumers ourselves not only is an affordable price important, but educational backgrounds, in the field. We walk our customers through exactly what we are doing, giving our customers a better knowledge and understanding of their plumbing , or sewer issue. We help our customers prevent disasters.

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