FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
StickOutSocial values transparency and honesty. Before we dive into a project, we spend a lot of time getting to know you and your goals. This process allows us to best estimate the amount of hours that are needed to complete the project and how we can best serve you.
- What is your typical process for working with a new customer?
We have a universal process in place that includes four phases: Discovery, Design, Development and Deployment. Each phase is comprised of specific deliverables that minimize risk and guarantee client satisfaction with the finished product. This process is used with every client no matter the size of the project.
- What education and/or training do you have that relates to your work?
Our designers and developers have more than 30 years of combined experience and come from a wide range of educational backgrounds which include Web Development, Game & Interactive Media, Programming, and Graphic Design. Here’s a quote from one of our developers: “When I was developing games and learning to develop games a lot of what I learned was not only the programming logic I use today but I learned how users interact with an environment. That is the whole premise of what makes a lot of games good, is telling a story while gently leading your user in the right direction. This is a premise that carries itself into application development. It is about guiding your user into accomplishing the task you want them to accomplish while still making them feel like it was their description.”