FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
As a licensed and insured moving company, we charge by the hour based on our tariff rates filed with the Illinois Commerce Commission. There is not such thing as flat rate moving. We also only charge for the supplies used on a move.
- What is your typical process for working with a new customer?
First, one of our experienced and certified moving coordinator's will take all of your information and prepare an estimate based on the factors of your move. Then we go through the process of fine tuning your move based on your needs. Finally, our professionally trained movers will complete your move with efficiency and precision.
- What education and/or training do you have that relates to your work?
Having more than 20 years of experience as a professional mover puts this owner and CEO on the top of the game in the moving industry in Chicago. Not only does he know what customer's want, but he also knows what they need.