Mr. Handyman of Metro East
About this pro
I had two defects in a plaster ceiling. They were fixed and I am very pleased with the result. So pleased that I hired Mr. Handyman to paint the room with the repair. Would not hesitate to call them for these nagging projects around my house.Mar 10, 2018VerifiedDarla G.'s reply
Thank you for taking time out of your busy schedule to post a review of your recent service from Mr. Handyman of Metro East. We value each customer and work hard to be the best service provider possible. I am so glad you are happy and hope that you will think of Mr. Handyman any time you need service at your home. We would love to help you in the future! Sincerely, Heather,CSR.
They were very professional and responsive but their bid was 2x and 3x higher than the other two parties.Jan 23, 2018VerifiedDarla G.'s reply
We value and respect the trust you placed in us, by inviting us into your home. We hire only the best technicians, and strive for excellence, in customer service, and quality workmanship, every time. We are fully insured and guarantee our work for 1 year. Sincerely, Heather, CSR.
they did a great job and explained everything to me as they did it. They were a very reasonably price company and I would recommend them to anyone and will call them again when I need something done.Jan 12, 2018VerifiedDarla G.'s reply
Thank you for the opportunity to take care of your projects. We strive to provide our customers with the highest quality of service and craftsmanship. Thank you for allowing us to work in your home and we look forward to hearing from you in the future for any upcoming projects you may have for us. Sincerely, Darla, Owner
Had them try and repair plaster, on walls with swirls, that a different contractor had messed up. Didn't repair with plaster, but I believe made the best with what they had to work with.Dec 21, 2017Darla G.'s reply
Thank you for your review. We work hard to ensure each customer receives the best possible service, and were happy to help you! It is a challenge to repair work that another contractor has started but glad we met the challenge. Sincerely, Darla, Owner
Eric and Chuck did a great job painting the interior of our home. They were very efficient, clean, and punctual during the job. After the job was done and paid in full, we noticed some places that needed another coat and to my surprise, they came back out without a problem to make it right. I plan on using for future work and would highly recommend!Dec 20, 2017Darla G.'s reply
Thank you for your feedback about your recent service from Mr. Handyman of Metro East. We love hearing praise from our customers, and are sincerely happy to know we reached our goal of providing quality work, and excellent customer service to you. We hope you will remember Mr. Handyman the next time that you are in need. We guarantee all of our work for 1 year and return to our customers homes at no charge until they are satisfied. Sincerely, Darla, Owner
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- What should the customer know about your pricing (e.g., discounts, fees)?We offer free estimates to all customers for larger jobs, our smaller jobs that we charge hourly rates are $ 96.00/ hour with a $ 60.00 trip fee. We do have a minimum of 1 hour but anything after that is charged in 30 minute increments, we only charge for the amount of time we are working. We do offer fixed bid for larger jobs.
- What is your typical process for working with a new customer?Once the customer requests our services, we reach out to them and offer them a date and time to provide them with an estimate or complete the job.
- What education and/or training do you have that relates to your work?There are always continued education and webinars on new improvements & products.