FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
No, there really cant be a standard pricing system. What there can be is a formula for specific categories of facilities. For example: Restaurants, Bars, medical facilities, general office, hair salon, manufacturing, large commercial common space and so on.
- What is your typical process for working with a new customer?
We listen, first and foremost. Understanding the wants and needs of a new client is the foundation of starting the new working relationship off on the right foot.
- What education and/or training do you have that relates to your work?
I have spent many hours being trained by floor service specialists that allow me in return to train our floor specialists as well. You can never know enough though, so I continue to take continuing education classes and send my teams to classes as well. There are always new equipment, and techniques in this ever evolving industry.