About this pro
PC or Mac
I'm so grateful I called High Voltage. I knew some kind of virus hijacked my computer but had no idea how bad it was. Steve offered to fix it remotely but when my computer would not accept the remote access (probably due to the virus) he came right out and got rid of the virus and set me up with some free anti-virus programs. Steve is very knowledgeable and up to date on the latest technology. I would recommend his service to all of my friends and family.Mar 18, 2011
High Voltage was very personal, professional, and supportive. They fixed my problem remotely in no time. With me not being too computer savvy, they took time to teach me how to trouble shoot issues myself. I would reccomend them to anyone having issues with their computer. They saved the day as I was set to throw out my old computer and get a new one. Thanks to High Voltage, my computer is protected and runs as if it were new! If you are ever in need of computer repair, High Voltage is the way to go.Mar 18, 2011
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- What should the customer know about your pricing (e.g., discounts, fees)?I normally Charge $149.00 For In Home or Remote Service. This Covers 1 computer, and up to two hours labor. (If Parts are needed, they are extra). Compare this to the Geek Squad, which charges $349.00 per computer for in home service, or $200.00 per computer if you bring it in and leave it with them.
- What education and/or training do you have that relates to your work?I am always keeping current with the latest technologies. I currently take continuing classes through Penn State, as well as Manufacturer training certifications. I am a partner with several software vendors and help design, modify and create ideas to better serve computer users.
- How did you get started doing this type of work?When I was 14 years old, I created a BBS System from my bedroom. This was before internet was even known to the general public. I ran my BBS with Wildcat software, and I had over 3000 users from all over the world. It was quite an experience.