HB Appliance and HVAC Repair
About this pro
Anna G.May 25, 2018Verified
We hired Hugo to repair our dryer. i called many companies and people to get quotes and he gave us the best rate. He fixed our dryer in no time. He even went above and beyond and fixed the door of dryer which was almost going break. I will recommend him.May 2, 2018Verified
Amazing! He was on time, diagnosed our problem and was very reasonable. I would use him again in a heart beat. Very trustworthy!!Mar 2, 2018Verified
I needed refrigerator repair. Hugo provided transparent pricing, timely service, and an expert repair. While other repair persons gave us quotes that were right below the cost to totally replace the fridge, Hugo made it clear he would get th job done right for about a quarter of that cost. During the repair, he encountered a small problem, which he addressed without any upcharge. Hugo went above and beyond to make sure the job was done perfectly and we were satisfied. He guarantees his work and his part came with a 1 year warranty. I will definitely be using Hugo again for appliance repair and other projects.Feb 8, 2018VerifiedHugo B.'s reply
Thanks Jake I appreciate your business.
Hugo was extremely professional and was able to identify the issue right away! In addition, he had what we needed in stock so we were able to get the repair done on the same day. He was also able to identify an issue with a previous repair and rectified that as well. We will definitely contact him again if we have future appliance issues.Feb 1, 2018VerifiedHugo B.'s reply
Thank you much appreciated!
Top Pro status
Photos and Videos
- What is your typical process for working with a new customer?When working with a new customer, I will try my best to ask as many questions and listen to the customers concerns about their repair needs. The more communication there is between myself and a new customer, the smoother the repair experience will go. My goal is to allow a customer to have the best service experience possible.
- What education and/or training do you have that relates to your work?Multiple years of training on major brands of appliances and HVAC equipment.
- How did you get started doing this type of work?Was hired by Sears at 19 years old becoming one of the youngest hires ever. They saw potential in me and it paid off. Been working in the appliance and HVAC field for a little over ten years now.