Precision Stone Design
Photos and Videos
45 photos and 2 videos
We had a great experience working with the team at Precision Stone Design. Precision have the best countertop selection, pricing and the team is very knowledgable about their products. Our house was flooded earlier this year and initially Precision Stone Design worked closely with the restoration specialists for removal of our existing granite. Gina helped us in selecting our quartz countertops which match beautifully with our cabinets and reflect our modern taste. They ensured that the entire experience was smooth and hassle free. Gina and Vish were very helpful through the entire process of design, product selection and installation. We were also excited to see our digital kitchen layouts and it turned out to be just perfect. Scheduling our installation was was easy and the teams showed up just when they supposed to. The installers were efficient and professional and had the new tops placed in no time. We have been delighted by the top notch customer service and I would highly recommend Precision Stone Design to anyone who is looking to upgrade their stone countertop.Sep 17, 2018
Granite Countertop Installation
The installation was very smooth from start to finish. I told them my budget and showed the cabinets and tile, they helped me choose the product. I chose Cosmos Quartz and that provided the best value for the money.Dec 16, 2016Verified
Michelle Reithel Soesbe
Recently had our kitchen done. Every step of the process was seamless. Excellent customer service from the selection/scheduling/install and follow up. I highly recommend. Dont waste time shopping around, start w/Precision Stone and you will be glad you did!Apr 29, 2018Review from Facebook
We got our bathroom countertop from here and it turned out great! we love it and can't wait to use it. Hellen was very helpful when it came to helping us pick out the piece we wanted and getting everything setup. Thank you!Jan 11, 2018Review from Facebook
Jeremy Khalifa Kelly
Working with Hellen and Precision Stone Design was nothing but a positive experience.I got multiple quotes from competitors in my area, and Hellen was able to beat them in price (by far), and in time frame which was very important to me to get them done before xmas. The installation guys where also very knowledgeable and professional.The counters look amazing, the process was fast and painless, And i am very satisfied with the whole process. Thank you again.Dec 22, 2017Review from Facebook
- What should the customer know about your pricing (e.g., discounts, fees)?Yes, we have a standard and transparent pricing system. Our estimate has detailed line item pricing and all material and service pricing is pre-determined. All our products in our warehouse are tagged and priced. Clients are welcome to browse through our selection and can make a selection. Our sales associates and designers are on site to assist clients with any questions they may have on products, its application and availability etc. Our website has many of our product offering categorized in price levels and with special sale pricing too.
- What is your typical process for working with a new customer?We have an initial client consultation (phone or in-person), get project details and provide clients with a detailed estimate. We recommend that clients visit ur warehouse / showroom to select material and get ideas. We then follow up with an in home measure and send client a project contract based on the field measure. At this time we request the client to send us contract with the deposit money and we then set them for an installation date. Our crew arrives on a pre-determined date and time for installation and completes the project and performs a walk thru with the client. The final payment is due at this time and we leave behind a "Care & Maintenance" sheet for the client.
- What education and/or training do you have that relates to your work?Our employees undergo periodic training on products, sales processes, digital production and installation. Our production crews are certified on running the CNC (Computer Numerically Controlled) Machines, software programming & Lazer measurement. All crews performing services are employees of our company and we stand behind the quality of work and its installations.