3. STI Moving & Storage, Inc.
- 14 years in business
- 148 hires on Thumbtack
- Serves Elk Grove Village, IL
"I had two very difficult apartments to move out of and into - a 2nd floor walk up in Chicago with a very narrow, spiral staircase, and a 4th floor walk up in NYC with very little street parking available. The movers never blamed me for the challenge either apartment presented, but conducted their work swiftly and professionally. My furniture and boxes were out of the first apartment in an hour, and made it to my new apartment in just three days despite terrible weather across the entire Northeast. During the move-in, the movers could not find any street parking within 75 feet (poor guys!), which only meant I had to pay an extra 75$ fee, which I was already made aware of as a possibility in the estimate, and the foreman handled the situation courteously and professionally. Because of the massive distance the guys had to cover from truck to apartment on this end, the move took a little over two hours, but it was no less impressive! All of my furniture was completely undamaged and the only broken thing was a bowl that I personally had failed to pack securely. I paid exactly what the estimate predicted (minus the 75 feet distance fee) and was overall pleased with the communication and process.
My moving coordinator went through the estimate with me in detail beforehand, explaining certain fees that applied to my situation (in my case, both cities required shuttles (rather than large semis) on city streets so there was a fee to transfer my stuff off of/onto smaller vehicles, there was also a small fee for the flights of stairs at each location, but this was minimal). I had to add a few items of furniture three days before the move, and my coordinator drafted a new estimate for me painlessly and easily despite the last minute notice (I believe you're allowed up to 2 business days before the move to make changes). This company provided me with one of the most decently priced estimates after I had been dealing with other, larger companies that were asking for $8000 for a move that STI did for just over $2000. I highly, highly recommend their service."