This review has been a long time coming as the service was completed on December 11, 2016.
The job was more complex than I had expected as the sink to be replaced was glued into the granite counter top. This is not my area of expertise, but based on what I saw, it appeared to be a two person job. The sink was enameled cast iron (top-mount), so not only was glued in, but it was also extremely heavy and tough to get out of the drop-in opening. He was finally able to remove it after working at it with a blade and a reciprocating saw. We thought the hard part was done, but for the stainless steel sink to be fitted properly, he would need to cut down the wood for the brackets to secure the sink properly underneath. He was able to use the saw and cut away the wood to secure it in place. Once the sink was in, he was able to install the garbage disposal and replace the old pipes. It was a Sunday night and even though he persisted on cleaning up, I told him I would take care of it. After five hours, the job was finally complete and he was on his way home, or so I thought. As I was cleaning up I saw a very slow leak in my cold water valve. I informed him about the leak right away and asked how his schedule looked over the next few days. He instead opted to come back right away to fix the issue, and fix the issue he did.
All in all, I am extremely satisfied with the work. He was professional, he persisted on cleaning up, he was communicative in telling me he was running late, and he came back right away to investigate and fix the leak.