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Very good customer service...I talked to Alex on the phone and she sent a technician right out. Who knew you could be excited about clearing a drain!Oct 21, 2020
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- What should the customer know about your pricing (e.g., discounts, fees)?We give free estimates and we don't perform any work without your authorization.
- What is your typical process for working with a new customer?We will typically have a customer show us the area of concern, we will then check out the other drains in the vicinity to determine the appropriate solutions. We then show the pricing out of a menu price book before we start work.
- What education and/or training do you have that relates to your work?We are very specialized in drains and have our own in-house training center for drain cleaning. We have weekly training sessions and mandatory safety training.