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I still have all the stains on the carpet. I was told it was mold , those are stains. They cleaned the carpet mostly like if we rent the rugdoctor from homedepot. Before cleaning they would have known the issue, but never told anything . I would have definitely gone for other service. Would not have invested in this service. I would say average service and they are quick to respond and schedule.Dec 17, 2019VerifiedSimplyPure Cleaning Company's reply
Hello Sandeep. Thank you for your review. Also I’d like to say, that our technician informed you about the black mold. We have chat with you, and you didn’t provide any information about the black mold. We don’t remove black mold at all, and we provide you a few companies who can help you with that, because all of your carpet has black mold stains. Anyway, thank you for your review.
Lurii was great. Our carpets are super clean and new looking. He was so nice and did a great job!Sep 10, 2019VerifiedSimplyPure Cleaning Company's reply
Thank you Maureen. It was a pleasure to work with you. We’re happy to see you again!
my carpets are nice and clean, job well done thank youJan 9, 2020VerifiedSimplyPure Cleaning Company's reply
Thank you Alexander for your review. We’re glad to see you again :)
great service and loved the clean carpets. many thanks.Sep 27, 2019VerifiedSimplyPure Cleaning Company's reply
Thank you Stephen. We’d like to see you again!
Very good service. My carpet is clean :)Oct 14, 2019VerifiedSimplyPure Cleaning Company's reply
Thank you Sasha! We’re really appreciate your business.
- What should the customer know about your pricing (e.g., discounts, fees)?We have a few discount type (weekly, bi-weekly and monthly). Also we have some promo for the new or current customers.
- What education and/or training do you have that relates to your work?Cleaning can be a chore and we know how many choices you have when you consider hiring a cleaning service. Because of that, we are constantly thriving to improve our high standards to have you see us as an absolute leader in this industry. We are making sure that our cleaning crew is trustworthy and that it performs a first-class cleaning for you. Putting our employees through a rigorous training program ensures each member of our cleaning team understands their role and how it relates to the overall performance of the team. One-off, weekly or fortnightly visits Vetted & background-checked cleaners Keep the same cleaner for every visit Book, manage & pay online
- What types of customers have you worked with?Any type. Any religion, sexual orientation