Find a house mover near Hoffman Estates, IL

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Find a house mover near Hoffman Estates, IL

100+ near you

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Zip code
2. University Movers
Top Pro
4.9
from 29 reviews
4.9
(29)
  • 31 years in business
  • 39 hires on Thumbtack
  • Serves Hoffman Estates, IL
"The movers didn't cover any of our floors and it was was raining outside, not only were my previous floors caked in mud but my new house was covered in mud and dirt as well from their shoes. My furniture wasn't wrapped and it was coming wet from the rain. My daughters toys had leaves and dirt on them. My desk was damaged and is now useless. I told the owner while they were there how badly it was going, and she was incredibly defensive and didn't believe me. Apparently one of the movers is her son, so instead she called him to tell him I was complaining which just made everything worse. They movers stopped working for a while because she wanted a "resolution," and all I wanted was for the nightmare to end. We went back and forth probably 6 times on 6 different phone calls, and the owner kept asking me how I wanted to resolve this. I explained several times that the service I received was not at all worth the $500 I was paying, and basically what I got back was "well the job got done, right?" Yeah, my stuff was moved. But I would have gotten the same result if I hired some high school kids off Craigslist for fifty bucks. On the last phone call the owner was much more apologetic, and said she's never received any complaints before, which I don't believe because I see the same complaints on the yelp page. She offered a $30 refund, though I never received that either. I hate leaving such a bad review but I don't want anyone making the same mistake I did. It was truly an awful experience."
$90/Hour
starting cost
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