FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
A security deposit is due before signing the contract and securing your date. This amount is determined based on the size of the event, the total amount due, and how far out the event is. The security deposit is non-refundable. We accept checks, but will require a $50 fee for any returned checks.
- What is your typical process for working with a new customer?
We start by talking about the event, the needs of the client, and the services we offer in order to find the right package for them. Then we select a package, receive the security deposit, and sign the contact. From there we work out all the event details through email, over the phone, or in person (depending on distance & client preference).
- What types of customers have you worked with?
We've worked on many different types of events - weddings, graduation parties, class reunions, charitable events, baby showers, birthday parties, and more!