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1-800 Water Damage of Northwest Suburban Chicago
1-800 Water Damage of Northwest Suburban Chicago

1-800 Water Damage of Northwest Suburban Chicago

Top Pro

Offers remote services
Discounts available
Offers remote services
Discounts available
$95
starting cost


Select a service
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Responds in about 2 hours

Introduction: 1-800 Water Damage is a locally owned property restoration company. We work with all insurance companies and focus on doing the job right and taking care of the customer. We also offer carpet cleaning services, free estimates, free moisture checks and free visual mold inspections. We are available 24 hours a day / 7 days a week should you ever need our services. We take great pride in our customer service and our focus is on treating each customer the way that you would want to be treated. All of our technicians are up to date on the latest techniques used in the industry to get your property cleaned and or restored quickly and effectively.
Overview

Current Top Pro

Hired 76 times

2 similar jobs done near you

Background checked

4 employees

6 years in business

Payment methods

Cash, Check, Credit card

Currently a top pro

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

All year

All year

Current Top Pro

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Maintain 6 feet of distance from customers

Wear masks during the job

Featured Projects

7 photos

  • Carpet Cleaning

    Carpet Cleaning

Specialties
Cleaning method

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Excellent 4.9

57 reviews

5
96%
4
2%
3
0%
2
2%
1
0%

Read reviews that mention:


Adam D.

Carpet Cleaning

They were very professional and made sure they addressed any problem areas in the carpets that needed to be cleaned. The carpets look great. We are very satisfied with the outcome and the price was great.
1-800 Water Damage of Northwest Suburban Chicago's reply
Thank you Adam for taking the time to leave us a review. It was a pleasure working with you.
May 12, 2021
·
Verified
Hanzel F.

Carpet Cleaning

Great work by the team. My carpeting is 15 yrs old. It is Berber so it holds up but the dirt buildup in the high traffic areas was significant. Massive improvement by the crew. I didn’t get their names because I was only there for about 15 minutes (my wife was there while they were cleaning). Very friendly, knowledgeable and professional. Plus they were the first to respond and had the best pricing. Big thumbs up!
1-800 Water Damage of Northwest Suburban Chicago's reply
Thanks Hanzel. We appreciate the opportunity to work with you.
Oct 31, 2020
·
Verified
Julianna F.

Carpet Cleaning

I scheduled a last minute carpet cleaning. They responded quickly and did a great job. I also appreciate the follow up phone call. I’ll definitely be using them again. Thank you.
1-800 Water Damage of Northwest Suburban Chicago's reply
Thanks Juliana. We appreciate the opportunity to work with you.
Oct 10, 2020
·
Verified
Syam K.

Carpet Cleaning

Edited review. They arrived on time and got to work quickly. I had the quote for both carpet cleaning and a sectionals sofa upholstery cleaning. They did a great job with the carpet cleaning. I didn't like how they cleaned my sectional sofa since there was dog hair all over it from the previous owner. I mentioned it in my review and Dona followed up, they came back and did another round of cleaning. This time they did it much in detail and I am really happy about it. Changing my 3 star rating to a 5 star review based on the customer service they have provided and the efforts they made to give an extraordinary service.
Sep 2, 2020
·
Verified
Joanne W.

Carpet Cleaning

Everything from the actual cleaning to the customer service was excellent. Great job on cleaning Berber carpeting, removing old stains and the carpet looks almost new! Friendly, helpful, efficient team and I highly recommend!
1-800 Water Damage of Northwest Suburban Chicago's reply
Thank you for the review. We appreciate the opportunity to work with you.
Aug 13, 2020
·
Verified
Credentials
Background Check

Jeffrey Siegel

FAQs

  • What is your typical process for working with a new customer?

    It is important for our new customers to know that we never charge a fee to come out and do an initial evaluation of their problem. On a mold remediation quote we will always provide you with a detailed estimate that explains exactly what we will be doing to remediate the mold from the affected areas. We don't have any vague or general estimates that leave a potential customer wondering what exactly is included in the quote. Everything is spelled out from the onset. On a property restoration evaluation (water damage, sewage backup, and fire and smoke damage) we will provide you with a ballpark figure of what a typical emergency mitigation cost might be. That way you can decide if your issue is worth filing an insurance claim over. Please note that this is an inspection that is based on what we can see and can be subject to change if we run into a situation that might be more complicated to deal with. If that is the case we will always communicate that issue with the property owner and discuss their options with them at that particular time.

  • What education and/or training do you have that relates to your work?

    We are fully accredited by the IICRC and follow their professional standards.

  • What advice would you give a customer looking to hire a provider in your area of work?

    I would urge all customers looking at property restoration or mold remediation services to do their homework. Our focus is to do the job right. Will we be the least expensive company on the block providing these services? The answer to that probably is no. However you can be assured that the job will be done correctly and according to all of the professional standards that are currently in place.

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