1-800 Water Damage of Northwest Suburban Chicago
1-800 Water Damage of Northwest Suburban Chicago

1-800 Water Damage of Northwest Suburban Chicago

Discounts available
Discounts available
Free on-site estimate


Scheduling
Mold services

Responds in about 14 min

Introduction: 1-800 Water Damage is a locally owned property restoration company. We work with all insurance companies and focus on doing the job right and taking care of the customer. We also offer carpet cleaning services, free estimates, free moisture checks and free visual mold inspections. We are available 24 hours a day / 7 days a week should you ever need our services. We take great pride in our customer service and our focus is on treating each customer the way that you would want to be treated. All of our technicians are up to date on the latest techniques used in the industry to get your property cleaned and or restored quickly and effectively.
Overview

Hired 81 times

Serves Lake in the Hills, IL

Background checked

4 employees

8 years in business

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Top pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2018

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2019

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2021

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Maintain 6 feet of distance from customers

Wear masks during the job

Featured Projects

34 photos

  • Carpet Cleaning

    Tile and Grout Cleaning

Specialties
Mold services

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Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Excellent 4.9

59 reviews

5
96%
4
2%
3
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2%
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Read reviews that mention:


pro avatar
Volley G.
Dec 25, 2020
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Hired on Thumbtack

Hired on Thumbtack

Jeff was extremely responsive and very professional. His assessment no mold after a visual inspection and smell test was confirmed by other professionals that came in after him. He was very thorough, didn't charge anything, and offered optional services (that I may take him up on later) if I wanted to make absolutely sure there wasn't any mold. Great to work with!

Details: Inspection and testing • No personal impact • Owner

Mold Inspection and Removal
pro avatar
Teri G.
Nov 10, 2020
·

Hired on Thumbtack

Hired on Thumbtack

We thought we had a mold problem so we wanted to get the air tested correctly. Jeff responded quickly on Thumbtack, was available when I called and was able to work the testing in the same week. He provided explanations throughout his process and provided a written report when it was completed. I would definitely use this company in the future if the need arises.

Details: Mold • Never • Central A/C • Commercial

1-800 Water Damage of Northwest Suburban Chicago's reply
Thanks Teri. We appreciate the opportunity to work with you.
Air Quality and Environmental Testing
pro avatar
Joanne W.
Aug 13, 2020
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Hired on Thumbtack

Hired on Thumbtack

Everything from the actual cleaning to the customer service was excellent. Great job on cleaning Berber carpeting, removing old stains and the carpet looks almost new! Friendly, helpful, efficient team and I highly recommend!

Details: Two-story house • 1 room • 1 flight • Steam cleaning • I don't have pets at home • No smokers in home

1-800 Water Damage of Northwest Suburban Chicago's reply
Thank you for the review. We appreciate the opportunity to work with you.
Carpet Cleaning
pro avatar
Dave S.
Aug 26, 2019
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Hired on Thumbtack

Hired on Thumbtack

Being a realtor that prides myself in finding solutions for our clients. Jeff was a great resource for our clients lenders request for a mold test. He got out to the home the same and day and expedited the lab test results. We appreciate his prompt attention to the matter and his professionalism.

Details: Inspection and testing • No personal impact • Have sore throat or persistent cough • Property manager

1-800 Water Damage of Northwest Suburban Chicago's reply
Thanks Dave. We appreciate the opportunity to work with you and your client.
Mold Inspection and Removal
pro avatar
Suni P.
Jul 2, 2021
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Hired on Thumbtack

Hired on Thumbtack

Thanks for cleaning my new house it’s such a good service the Micah and chrish did a god job .and they explain everything before the start working how it’s going to be wt is required to do. Thank you guys Appreciate your service

Details: Two-story house • 5 rooms • Food stains • Drink stains • Pet stains • 1 flight • Steam cleaning • I don't have pets at home • Smokers in home

Carpet Cleaning
Credentials
Background Check

Jeffrey Siegel

FAQs

  • What is your typical process for working with a new customer?

    It is important for our new customers to know that we never charge a fee to come out and do an initial evaluation of their problem. On a mold remediation quote we will always provide you with a detailed estimate that explains exactly what we will be doing to remediate the mold from the affected areas. We don't have any vague or general estimates that leave a potential customer wondering what exactly is included in the quote. Everything is spelled out from the onset. On a property restoration evaluation (water damage, sewage backup, and fire and smoke damage) we will provide you with a ballpark figure of what a typical emergency mitigation cost might be. That way you can decide if your issue is worth filing an insurance claim over. Please note that this is an inspection that is based on what we can see and can be subject to change if we run into a situation that might be more complicated to deal with. If that is the case we will always communicate that issue with the property owner and discuss their options with them at that particular time.

  • What education and/or training do you have that relates to your work?

    We are fully accredited by the IICRC and follow their professional standards.

  • What advice would you give a customer looking to hire a provider in your area of work?

    I would urge all customers looking at property restoration or mold remediation services to do their homework. Our focus is to do the job right. Will we be the least expensive company on the block providing these services? The answer to that probably is no. However you can be assured that the job will be done correctly and according to all of the professional standards that are currently in place.

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