1-800 Water Damage of Northwest Suburban Chicago
1-800 Water Damage of Northwest Suburban Chicago

1-800 Water Damage of Northwest Suburban Chicago

Free on-site estimate


Cleanup and restoration services
Source of water damage
Location of water damage

Responds in about 41 min

Introduction: 1-800 Water Damage is a locally owned property restoration company. We work with all insurance companies and focus on doing the job right and taking care of the customer. We also offer carpet cleaning services, free estimates, free moisture checks and free visual mold inspections. We are available 24 hours a day / 7 days a week should you ever need our services. We take great pride in our customer service and our focus is on treating each customer the way that you would want to be treated. All of our technicians are up to date on the latest techniques used in the industry to get your property cleaned and or restored quickly and effectively.
Overview

Hired 95 times

Serves Lake in the Hills, IL

Background checked

4 employees

9 years in business

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2021

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2019

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2018

Featured Projects

34 photos

  • Carpet Cleaning

    Tile and Grout Cleaning

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Excellent 4.9

62 reviews

5
93%
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Read reviews that mention:


pro avatar
Priya P.
Nov 11, 2023
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Hired on Thumbtack

Hired on Thumbtack

Jeff at 1-800 Water Damage was very responsive and professional. I had rain water leaking into my living room and coming down the wall. The outside repairs are my association's responsibility. I have complained 2 times about this and they came out, said they had fixed the problem, but the same leak would start back the following year. Plus I felt there was some black mold starting to form due to this leak. Jeff was incredibly informative, did an air quality test and mold test, and sent me a detailed report. I was relieved to see that the mold was not something super dangerous, and the report helped me make a case to my association to repair the outside and do it properly. I am still waiting for this work to be completed before I get 1-800 Water Damage to come in and fix the inside wall where the leak is occurring. I highly recommend Jeff and his company for any water damage issues. Instead of just saying he can tear down the wall and fix it, he took the time to assess the damage and make thoughtful recommendations that earned my trust.

Details: Inspection and testing • Mold removal • No personal impact • Owner

Mold Inspection and Removal
pro avatar
Nikki W.
May 30, 2019
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Hired on Thumbtack

Hired on Thumbtack

1-800 Water Damage was able to fit me in without much notice. Not only did the guys do a great job, the price was much better than the other companies that I considered.

Details: Two-story house • 6 rooms • 1 flight • Steam cleaning • I don't have pets at home • No smokers in home

1-800 Water Damage of Northwest Suburban Chicago's reply
Thanks Nikki We really appreciate your business and getting an opportunity to work with you. Thanks again for your business.
Carpet Cleaning
pro avatar
Tanja R.
Jun 11, 2017
My husband and I were so impressed with Jeff from 1-800-Water Damage. He was hard working, communicated well, and his prices were very reasonable. If we need our carpets cleaned in the future, we will be calling 1-800 Water Damage.
Carpet Cleaning
pro avatar
Patty B.
Jun 5, 2023
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Hired on Thumbtack

Hired on Thumbtack

I’ve waited a long time to write this. They explained a certain area of coffee might come back. They returned to do again. Still had unsatisfactory results on our stairs and 2 areas (not the coffee) that did not come clean. If this was an old carpet it would be different but it was only 1 YEAR old! Would not hire again.

Details: Two-story house • 4 rooms • Drink stains • 2 flights • As recommended by the pro • I don't have pets at home • No smokers in home

Carpet Cleaning
pro avatar
Abhik P.
Feb 1, 2023
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Hired on Thumbtack

Hired on Thumbtack

Does good work till you see the bill! Was under stress as mold was threatening. Responded the fastest. Charged easily 500 dollars more than the next competitor to remove water. Once I talked about restoration, they quoted even higher than the earlier exorbitant one. If you are ready to throw your hard-earned money for their esteemed services, go ahead. Else do not touch this service with a barge pole.

Details: As recommended by professional • Mold removal • Inspection and testing • Fabric damage restoration • No personal impact • Owner

Mold Inspection and Removal
Credentials
Background Check

Jeffrey Siegel

FAQs

  • What is your typical process for working with a new customer?

    It is important for our new customers to know that we never charge a fee to come out and do an initial evaluation of their problem. On a mold remediation quote we will always provide you with a detailed estimate that explains exactly what we will be doing to remediate the mold from the affected areas. We don't have any vague or general estimates that leave a potential customer wondering what exactly is included in the quote. Everything is spelled out from the onset. On a property restoration evaluation (water damage, sewage backup, and fire and smoke damage) we will provide you with a ballpark figure of what a typical emergency mitigation cost might be. That way you can decide if your issue is worth filing an insurance claim over. Please note that this is an inspection that is based on what we can see and can be subject to change if we run into a situation that might be more complicated to deal with. If that is the case we will always communicate that issue with the property owner and discuss their options with them at that particular time.

  • What education and/or training do you have that relates to your work?

    We are fully accredited by the IICRC and follow their professional standards.

  • What advice would you give a customer looking to hire a provider in your area of work?

    I would urge all customers looking at property restoration or mold remediation services to do their homework. Our focus is to do the job right. Will we be the least expensive company on the block providing these services? The answer to that probably is no. However you can be assured that the job will be done correctly and according to all of the professional standards that are currently in place.

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