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There is too much to say about Inglenook catering that my fingers will be hurting by the time I'm finished. From the very first phone call I knew Inglenook catering was the Caterer for our wedding. I have never in my entire life being in the United States Air Force received better customer service than Inglenook. They truly put the customer first! Joe is very responsive and very detailed. The only catering company that does not need the kitchen to be able to serve at the venue. I was extremely surprised! Not to mention the food is immaculate! I just want to Thank Joe for all you guys have done to help us out and we are definitely using you for more catering in the future! You guys are awesome!!Jun 24, 2018Verified
The food presentation was really subpar. The person who delivered it just did a dump and run. There was no heating elements or even foil over some of the dishes. I wish I knew the review would ask for photos. It was pathetic for the price. I never even received a follow up call from the owner. Oh well....Jun 9, 2018VerifiedJoseph B.'s reply
I am always sad when we do not meet our customers expectations. I left a voice mail for Mary but have not heard back. This order was for our most basic catering at $10.00 per person. Thumbtack calls it a drop off service. When our driver arrived at 1:45 for a 2 o'cock serving Mary gave him a check and left. There were only 2 people present at 2 P.M. The gentleman there told him to put the food on a picnic table in an open park pavilion . Jeff (our driver) said he would wait - that the food was safer in the commercial insulated carriers - but he was told to put the food out and the gentleman showed him where he wanted everything. We can suggest and offer to stay but we can not argue when a customer tells us they want something. As for presentation, I am not sure what you can do with a disposable aluminum pan ? All food leaving our kitchens are covered with plastic wrap or aluminum foil. There are two exceptions. Fried Chicken and Fried Fish. We do not want them to steam and get soggy. Mary ordered Fried Chicken. We have Sterno Stands available to purchase but at no time did Mary ask about them, nor did I in any way imply they would be provided. Normally with a small group of 40 people when everyone is there we put the food out as needed, and everyone is served in about 15 minutes.
Just phenomenal service from Inglenook! We told them 175 people, and about 250 showed up, but they still were able to serve everyone with ease! Couldn't be more pleased and will be using them again next year!Mar 26, 2018Verified
They were perfect for my event and would highly recommend them!Mar 8, 2018Verified
Joseph was very nice to work with; courteous, considerate and great at what he does. The food was a great hit at my event.Feb 21, 2018Verified
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- What types of customers have you worked with?We offer deluxe buffet catering for all types of events, businesses, churches and individuals.
- What advice would you give a customer looking to hire a provider in your area of work?Our uniqueness involves offering home-style food presented tastefully for your occasion, either simple or upscale.
- What questions should customers think through before talking to professionals about their project?We are proud of what we do. We have grown to be a regular provider to many businesses, churches, and individuals because of our personal service and distinctive decor.