- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing depends upon what you are looking for, though I do offer some package rates.
- What is your typical process for working with a new customer?
First, I want to make sure we are on the same page about what their needs are and I don't like to provide exact quotes until I have a solid understanding of their project. Sometimes this can be sorted out through messages, but often a call is the best way to sort through the details. Once I have the information I need, I will provide a quote. For first time clients, I do ask for a 50% deposit upfront. Once that has been taken care of, we can get to work coordinating all the necessary logistics and details.
- What education and/or training do you have that relates to your work?
I have been working in photography and video production for over 20 years. I went to college for television production, and worked for more than 15 years in marketing and communications for several organizations before starting my own freelance video production company.