4. Level of Detail Construction
- 7 years in business
- 137 hires on Thumbtack
- Serves Maywood, IL
"I hired them do an outside Christmas light installation. It involved several trees, front of house and patio. I was to supply the lights, cords, timer etc. They were on time, on budget, and did a fantastic job. Those are things I pretty much expect from any service vendor. What made them extraordinary is that Brian and Rich patiently exchanged enumerable texts with me about the project which took a lot of time they didn't bill me for and was my fault. I waited too long to buy the lights and ran into trouble finding the type I wanted in the quantity the project required. I had checked several stores in my area but was unable to find everything. They came to do the installation but I was short on the lights and they couldn't do the windows. I told Brian I needed more time to find the lights, and that I would need them to come back to install them. Brian immediately volunteered to look for the lights and purchase them and to come back and install them. He got them later that evening and let me know he'd be back and would install them at no extra charge (just reimbursement for the lights). That was going way beyond my expectations and deserves acknowledgment. Throughout it all, both Brian and Rich were professional, friendly, good natured and polite. It was a pleasure dealing with them. I will use them for future projects and recommend them without any hesitation."